Bsnl Customer Care Toll Free Number, BSNL Mobile Broadband Complaint Service Helpline | BSNL Offices Contact Address, Phone No.


Bsnl Customer Care Number, BSNL Toll Free Number | BSNL Broadband Mobile Complaints, Helpline | BSNL Customer Service Center Contact Address | BSNL 3G Customer Service No. | BSNL Offices Contact Addresses

Bharat Sanchar Nigam Limited is Indian Telecom Service Provider in India. BSNL Services are Avilable at Every State and palace of india. BSNL is a Government Sector Company for Telecom Services in india.

BSNL Serivces

  • Bsnl Landline Telephone
  • Bsnl Mobile Phone
  • Bsnl Broadband
  • BSNL 3G
  • BSNL Optical Fibre to Home Serivce
  • BSNL Web Conferencing
  • BSNL WLL Phone and Internet, GPRS
  • BSNL Web Hosting

BSNL Landline Customer Care Number – 1500 (Dial from landline)
BSNL Mobile Customer Care Number (Recharge Plans, Scheme, Traiff Enquiry) – 1503
BSNL Web Conferencing Customer Care Phone Number – 011-45092300 / 011-45092311

BSNL Customer Care Toll Free Number
1. Landline – 1800-345-1500
2. Mobile – 1800-180-1503
3. WLL – 1800-180-1502
4. BSNL Broadband – 1800-345-1504
5. BSNL MPLS-VPN Toll Free Number – 1800-425-1957
6. Web Conferencing – 1800-111-233 is Official Website of Bharat Sanchar Nigam Limited (BSNL)

BSNL Customer Care Number State Wise (Toll Free From BSNL Mobile)


BSNL Customer Care Number Assam – 9435024365
BSNL Customer Care Number Andhra Pradesh (Hyderabad) – 9440024365
BSNL Customer Care Number Andaman & Nicobar – 9434024365
BSNL Customer Care Number Bihar – 9431024365 / 9431224365
BSNL Customer Care Number Bengal – 9434024365
BSNL Customer Care Number Chhattisgarh – 9425201234 /9425201041
BSNL Customer Care Number Chennai – 9444024365
BSNL Customer Care Number Goa – 9422024365
BSNL Customer Care Number Gujarat – 9426024365
BSNL Customer Care Number Haryana – 9416024365
BSNL Customer Care Number Himachal Pradesh – 9418024365
BSNL Customer Care Number Jammu & Kashmir – 9419024365
BSNL Customer Care Number Karnataka – 9448024365
BSNL Customer Care Number Kerala – 9447024365
BSNL Customer Care Number Kolkata – 9433024365
BSNL Customer Care Number Rajasthan – 9414024365
BSNL Customer Care Number Punjab – 9417024365
BSNL Customer Care Number Madhya Pradesh – 9425024365 / 9425124365
BSNL Customer Care Number Maharashtra – 9422024365 / 9422124365
BSNL Customer Care Number Orissa – 9437024365
BSNL Customer Care Number Tamil Nadu – 9443024365 / 94440-24365
BSNL Customer Care Number Uttar Pradesh (E) – 9415024365
BSNL Customer Care Number Uttar Pradesh (W) – 9412024365
BSNL Customer Care Number Uttarkhand – 9412024365

BSNL Head Office Contact Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane,
Janpath, New Delhi
Contact No. – 9440024365

BSNL Mobile Complaints Number – 198


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172 Responses to “Bsnl Customer Care Toll Free Number, BSNL Mobile Broadband Complaint Service Helpline | BSNL Offices Contact Address, Phone No.”





  2. Ravichandran K says:

    I have recharged my BSNL prepaid (special Recharge) Rs 135/- on 15-01-2015 at 02.30 pm from my SBI internet banking. I received the transaction done and deduced from A/c and got a message.But i did n’t received to my mobile number. help me in order to retrieve my balance as soon as possible.

    Note: on 15.01.2015 top up Rs.50 transaction done and deduced from A/c

    Thank you.

    Ravichandran K

  3. RAMNATH GARG says:

    sir, on 22/12/2014 and 26/12/2014 due to mistake while doing online Top Up through ICICI Bank I wrongly opted for Recharge instead of Top Up. Now more than 4 days has been over but neither refund nor any balance has been addeded to my Mobile No 9425023789. Pls let meknow what to do ?

  4. p m sebastian says:

    November 30, 2014

    Dear Sir,
    Sub. Telephone not working # 0481 2726625
    I have a BSNLresidentiallandline connection number 0481 2726625 which is not working since last 25 days. I submitted complaint to BSNL Customer careseveral times by calling the telephone exchange, but till this time the problem is not solved. My phone is still dead. I hope to get my connection working as soon as possible with this complaint letter.
    In last 1 year we (myself and my 4 neighbors) had complained many times and always exchange team took more than 3 month to solve the problems. We are paying the rent without any calls and we are not satisfiedwith your service. Your exchange did not solve one of my neighbor’s telephone problem so they had cancelled the telephone connection (reference telephone #0481 2721252 ( 3 manth not working cancel date 24-11-2014), 0481 2720887,04812724539.(same problem cancel around 10 manths)
    My neighbors (telephone #: 0481 2720494 alsonot working and they hadcomplained to BSNLKurishumoodu Exchange for so many times but no action still today onwards. So I request you to take necessary action against your staff who did not respond/solve our complaint.
    I have been following up with your exchange so many times, but your team is not responding promptly nothing has been fruitified till today.All my/our efforts to sort this telephone issue turned to be absolutely in vain.Poor response, no professionalism in handling the complaints/issues is discouraging and making usimpatient. Iagain request to solve this problem as soon as possible.
    It is hoped that you will take prompt actionimmediatelyto solve our issue. Your response is highly appreciated.I also request you to get back to me immediately on my Mob #. 9526869743.
    Thanking you.
    Yours faithfully,
    P. M. Sebastian
    BSNL,Kurishumoodu Exchange
    Chanaganacherry (kottayam diss)kerala(state)india
    0481 2726625,mob 9526869743.
    E mail

  5. chaman says:

    I am working in tamilnadu state n using bsnl service .whenevr i made a call to care bsnl they dnt knw hw to speak english n hindi only n 9 othr my friends got cancel their bsnl mobile service due to without resolving helping issues.plse make it good by putting good inteligent care pers there.

  6. S.L.AHIRWAR says:

    I am Prof. S.L.Ahirwar & my Mob. No. is 09407265292.My balance is deducting without any calling or any other use.Please take necessary action as soon as possible otherwise I will take some other Legal action against your company[BSNL].


  7. Aayush says:

    If you want the worst treated customer care
    Please just dial 1500 through your landline phone.

  8. Since months no network connection is providing by you to 9446236162. I would like to cancel my mobile number.


  9. BSNL Sucks says:

    You guys are a piece of shit.

  10. nitesh kumar says:


    mere assam ka sim hai uski validity katam ho gye h plz validity ko aage bhadane ka jo recharges hota h. vo ketne ka hota hai.bta dejeye.customer care nhi lagta hai.

  11. ankur jain says:

    sir main chhatisgrath ke rajnandgaon se hu 491441
    bsnl office kai bar jane ke bad bhi serway ke liye koy nai aa ra hai aur mere gar ke baju line b hai plz help 09907220035

  12. NARENDER says:

    Dear sie

    We are requrement our land line pho no 2356272177- WI FI modam so pls help in this regards

  13. kalyan says:

    i have recharged my bsnl prepaid no with 110/- on 8-10-2014 at 9:10 pm from my sbi internet banking..I recived the transaction done and deduced from A/c and got a message.But i did n’t recevied to my mobile me inorder to retrive my balance as soon as posible.thank you..

    • Parmar Kanu says:

      Bro..same to you ..i recharge my Internet pack with Rs.155 balance cut into my SBI account but recharge not receive.

      Bro.. your balance refund in your account if yes so how???

  14. Divakar says:

    BSNL customer care is a worst customer service which i encountered. i tried to contact customer care persons several times ..but i am not even connected to customer care desk…only IVRS is repeating. worst customer service.. No billing enquiry available

  15. Indrajeet says:

    BSNL customer service is pathetic. It is really wasting of money on BSNL customer services.
    I registered complaint for Boradband issue today morning and I open the online account to check the status of my complaint, they closed complaint without resolving the problem and without my confirmation and moreover they kept comment Issue resolved. They are cheating people.
    Online portal link for Maharashtra

  16. T.sithiraputuran says:

    in my bsnl mobile no 9486023556 sim card had locked in my cell phone. it is asking puk 8 letter word i forget that letter can u pls clear that it.thank u

  17. abs says:

    i just visited saudi arabia my bsnl gsm prepaid sim not network could please tell me why no network coverage

  18. shatabdi says:

    Bsnl is the most pathetic service provider….i havnt seen a worst customer response…numbers mentioned are not working…

  19. siva says:

    I have Rs 230 balance in prepaid. Want to activate 3G DATA by sending DATA252 to 53733. It is rule that while activating 3G through SMS only Rs 224.28(Rs252 less Serv tax) will be deducted. I have sufficient balance but plan is not getting activated . It is saying “insufficeient balance”.

  20. Kiran Baby says:

    We have a BSNL broadband connection of land line no. 0484-2594954 located at Kuruppampady. The broadband is now working over the last 2 weeks and we have put a complaint on 29/08/2014 (Docket No. 111843401402). Till now we have got zero service from BSNL after repeated complaints to thier Customer cell. Last day your representative informed us that the connection is 100% ok from your side and needs to take our modem for check to your office nearby office. On reaching there we got really embarrassed as your officer told us that the mistake on their side without even checking the modem and assured that the complaint will be rectified within few hours. As of now, our broadband connection is dead and our long wait continues.

    What we have is a postpaid broadband connection and we are paying a fixed sum as rent every month. The connection is down for major part of year and we got really fedup keeping on complaining wasting our time, money and energy. I think BSNL is really taking advantage in their service, as there are no other private operators in the village areas of Kerala.

    Atleast for the time being please help us to rectify our present complaint.

  21. Shivani says:

    really really worst service. they said BSNL ki duniya mein apka swagat hai and call is being disconnected. how ridiculous. itne bure comments ke baad bhi no improvement in BSNL. worrrsssttttttttt

  22. Ram says:

    Most pathetic costumer care I have ever seen.. Guys.. Do you think associating with GOV INS you can do whatever you want.??? Service sucks….

  23. sunny says:

    worst service, customer care no is always busy

  24. anoop kumar chaurasiya says:

    bsnl ko band kar dena chahiye.dimag karab kar diya sale ne.bsnl ko band karo please close………………………………………………………………..bsnl

  25. vichitra says:

    Hi i have purchased new BSNL 3G sim few days before and used first day without any issues
    from next day I am getting Error Prompt- “Error-734-The PPP Link Control Protocol was terminated ”

    Could you please let me know ho to fix this error as soon as possible..

  26. hariharan k says:

    bsnl service is really bull shit

  27. hariharan k says:

    bsnl service is really a bullshit.

  28. vijay says:

    no proper respone.customer care service is not at all reponding then how can we keep on continuing in bsnl…..

  29. Rajender Raj says:

    BSNL Officer, I am very sorry writing to you that i have your regular customer for 750/- plan i facing lot of problems every moth my number near about 8 to 10day closed due to technical problem but i frequent pay bill but i will not pay aug 2014 bill if you reduce 10 days bill than i will pay other wise i will compliant to hire authority.
    regards Rajender Raj

  30. NAGARAJAN says:

    Dear sir my CellPhone number is +919443557008.I have not opted for roaming services.But my phone is always shows roaming and roaming charges is going even at advice me what i have to do.

  31. a.iyyappan says:

    Dear sir,
    My name A.iyyappan, i am 8 year old bsnl use,9489161312 my state tamilnadu but my work place bangalore so last one month any call not going, any amount reacharge not accept, please immeteatly problem clear reply,

  32. Rajesh saini says:

    Bsnl jaipur network problem at shyam nagar, sodala, giyatri nagar, jamuna nagar. My cell no 9461665892 Rajesh saini, 71, jamuna dairy, sodala, jaipur- 302006. Rajasthan

  33. shiva says:

    worst service by the bsnl the customer care executive mostly don’t pick the call and if he/ she picks they not even answer the query but cuts the call

  34. p.induja says:

    hi ,i am induja my bsnl sim card has been expired,would u plz help me with details of how to activate my bsnl sim .my no is 7598028753

  35. arut says:

    BSNL waste service worst employees…veellaki salary ivvadam sudda dandaga

  36. shanib says:

    I am using bsnl mobile Since 2005, but unfortunately want to say the truth, bsnl is the worst mobile services in our state. I am try to call customer care since 2012 but i didn’t get yet.I don’t know why a government firm is behaving like this.When the bsnl start the mobile services there is only one another mobile service where running. But now there are more than 6 services are running in our state.They care almost 75 % of their customer’s satisfaction. But bsnl don’t care even 10 % of customer satisfaction.I don’t know why happening like this ?

    • subashjains says:

      You are really correct

    • Ash says:

      BSNL Customer Care Toll Free Numbers for Landline, Broadband & Mobile Services
      Toll Free Number
      from ‘BSNL’
      Toll Free Nunber
      from ‘All Operators’
      BSNL Landline 198 / 1500 1800 345 1500
      BSNL CDMA 1502 1800 180 1502
      BSNL GSM Mobile 1503 1800 180 1503
      BSNL Broadband 198 / 1504 1800 180 1504
      BSNL Blackberry Services 1505 1800 180 1505
      BSNL MPLS & Other Data Services 1800 425 1957

  37. RANJITA says:

    BSNL service is very bad service .Earlier we thought Reliance is cheating company,but now a days BSNL is as same as Reliance. Their customer care people you can not talk only IVRS.So now What I am doing is I am giving complain in the following portal “”.This is the best one.

  38. prem naksh says:

    your service very very bad my number 7307257100

  39. nabeel says:

    My family and friends package is not activated,and if i resend it they it already exists.and as far as customer service is concerned there is no response from them at all.

  40. Abdul Hameed says:

    Last 10 days I trying to contact customer service un fortunately I could not reach any customer service representative This in unprofessional service

  41. anil kumar goyal says:

    Hi my no is 9815043001.. I have 3g pack on my no..but no internet working on my no..and no custmercare number plz listen my complaint..bsnl too much bad service

  42. Dipak says:

    sir my no 9476280317 i yesterday evening rechearged amount 699 for bsnl home network free service but till not active

  43. Ashraf Uddin Ansary says:

    I am using two bsnl cellular number, both are DND registered. One is 9435002770 registered for DND dated 21st July, 2012 and another one is 9435002700 registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days , I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as ” BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance also mentioning as monthly subscription fees, the balance deduction message was from the sender 57171. This is for your information that I neither have activated nor have permitted anyone to activate such stupid and rubbish services to both of my numbers.
    Therefore, I request your concerned authority to take action against the service provider and enable me to reimburse the deducted amount to my mobile account. Please take strict action since both of my numbers are DND registered.
    Md Ashraf Uddin Ansary, 9435002700

  44. sharoon says:

    Bsnl customer care number is not knowing properly they are not maintaining their websites and customer calls properly. It makes very frustating really its not good please try to improve your performance

  45. krishnadas says:

    even after 30 minutes waiting i was not able to connect your customer care service

  46. jenni says:

    Such a worst Customer Care Service. Better to ban all services of BSNL. I hate BSNL. Bekar Sleepy Nigam Limited.

  47. Ruchi says:

    I am changing my 4 year old number due to bad service and deducting the balance without any cause…

  48. A Dash says:

    My mobile No is 8763325442 and it is deducting balance for some activation. I want to deactivate it and want to recharge it. But no customer care number is not available like 1800-180-1503,1503 etc. Kindly provide your customer care number.

  49. Swarna says:

    Pathetic customer service. They have a given a whole lot of toll free numbers but none of them works, if by chance works, no one responds. I wonder, why the BSNL still offers mobile services. They can scrap down the BSNL mobile services wing. Waste of salaries to its employees from tax payers money when they are not responding to any of customer calls.

  50. Pratik says:

    please stop ur automatic complaint service..i have never seen tis kind of service in my life wer people dont pick up the calls…i have been calling from past 5 days but still no response …tis is wat u can expect from a government service industry …lost around rs. 150

  51. KG mathew says:

    the worst service of customer care has been shown by the bsnl company….credit of the customers have been deducted without their knowledge….i am sorry to say but this is the worst service

  52. hari krishna says:

    My No is 9483972233 , bsnl is always sending message saying subscirbing of Pack News & charging Rs.5 from once in 5 days. For unsubscribing we are messaging STOP on 155223 but the company is denying from this saying thanks for your request its under process but the next 5th day they again cut charges evn if we msg STOP…….i want this service to unsubscribe and want my amount back into my balance.
    And another important thing is with out my request i am getting the message saying i have subscribed for this so .5 is deducted from my account so every time siply so again requesting you to kindly refund my amount and customer care very very very vary very very worst for testing i checked fro nearly one hour and waited keeping my Patience felt like breaking my bsnl sim and mobile but controlled my self so pl dont cheat poor people we recharge for 30 rs and 90 % amount go only in deducting.

    I also urge Hon’ble Prime Minister, please close down BSNL, they are cheating the public through this Value added services. I think Customer Care of BSNL is worst one compare with any CC of all over the world.

  53. Puneeth says:

    BSNL really Worst service.

  54. giri says:

    hello sir today i recharge 56rs for sms pack….in this pack there where 100 message free…but for my numere its is chargeable for each message…..why???

  55. Dear Sir

    My mobile no is 9444380369. I have recharged for Rs.200 on 18.06.2014 through online.
    That amount is not credited in my account. When I called 18001801503 on 19.6.2014 they told you will get that money back, so I recharged in the shop for Rs.200/- Now I am having balance in ,my account is Rs.171/- that online recharge amount of Rs.200/- is not yet received by me. Now today I called 18001801503 regarding this they are telling that amount is taken for some other service without my knowledge. They told me to try 155223 regarding this. To day from 11 am I am trying this number only recorded messages is coming I am not able to talk any of the technical person. I was waiting in the line for more than 30 minutes but not able to talk. I request you to stop any special service and credit that amount in my account.

    Kalpana R(Corosynth Services)

  56. d k bhattacharya says:

    The most worst service in the country.
    Spoiling only public money

    • Avnish kumar yadav says:

      sir ;
      my mobile no is 9412650800 .I was recharge yesterday 7.00Pm (approx) of 59 RS for minute .but this is not working and call charge apply on my main balance .

  57. Rajesh Nehra says:

    My No is 8901042435 ,bsnl is always resubscirbing of Pack News & charging Rs.5 from once in 5 days. For unsubscribing we are msgng STOP on 155223 but the company is denying from this saying thanks for your request its under process but the next 5th day they again cut charges evn if we msg STOP…….i want this service to unsubscribe and want my amount back into my balance.
    I also urge Hon’ble Prime Minister, please close down BSNL, they are cheating the public through this Value added services. I think Customer Care of BSNL is worst one compare with any CC of all over the world.

  58. Amitpal says:

    Such a cheap service of BSNL. very stupid staff careless, not doing their work properly , not picking phone,. my internet in not working more than 2 weeks but nobody doing anything after my complaint. I am complaining daily.

    • shrilekha says:

      can you tell where and how you have lodged the complaint?? i have been trying all of their customer care numbers but none of them seem o work!

  59. ajay says:

    आदरणीय महोदय

    मैं अपने डी , 03/03/2014 पर डिमांड नोट राशि जमा की है बीएसएनएल के आला-अधिकारी ठाठ से नौकरी कर अपना स्वार्थ साध रहे हैं, उपभोक्ताओं की सेवाओं से कोई लेना देना नहीं। अधिकारी की अंधरगर्दी और खराब सेवाओं का ही नतीजा है कि बीएसएनएल फिसड्डी और पिछड़ा हुआ है। सरकार के आला-अधिकारियों की रूचि बीएसएनएल की ग्रोथ बढ़ाने में नहीं,बल्कि डुबोने में है ऐसा करके सरकार को लाखों का चुना लगा रहा हैं और बदनाम हो रही सरकारी उपक्रम बीएसएनएल। बड़ी कंपनी बीएसएनएल में जिस तरीके से व्यवस्थाएं चरमराई हुई अब तक कोई कार्रवाई नहीं की लेकिन अभी भी यह कारण गैर जिम्मेदार अधिकारियों और कर्मचारियों व्यवहार शिकायत के बाद भी बीएसएनएल प्रबंधन कोई कार्रवाई नहीं कर रहा है। और J.T.O.BAIRAGARH का रवैया वे फोन उठा रहे हैं और न ही वे ठीक से प्रतिक्रिया कर रहे हैं कार्यालय में शिकायत कई बार. लेकिन फिर भी’डिजिटल सिटी’ भोपाल में बीएसएनएल राजधानी में विकास होगा दावा करता है जिम्मेदार अधिकारियों को इस तरफ ध्यान देना चाहिए, आपके माध्यम से अनुरोध करना चाहता हूं कनेक्शन टेलीफोन / ब्रॉडबैंड स्वीकृत करने के लिए बेहद मुश्किल.हो रही हैं। मै श्री श्रीमानजी से अपेक्षा ही नहीं अपितु सादर विनती करते हुए निवेदन करता हूँ की मेरी इस समस्या का तत्काल निराकरण करा दिया जाये जिसके मलिए मै आपका सदैव आभारी रहूँगा
    आपको धन्यवाद

    मोबाइल नंबर – 9424444130
    हमारा पता – सी-21 सुविध विहार कालोनी एयरपोर्ट रोड, गांधी नगर भोपाल, मध्य प्रदेश

  60. Prathiba says:

    Bad customer service, no response if we call customer care. I want to talk to BSNL customer care number right now. Pls reach me @ 04466731367.

    Customer care service is being helpless, when we are in urgent situation.

    I want someone to take necessary action on this right now.

  61. goga ram says:

    My sim 9460766287 is not working sir

  62. rohit says:

    Worst service industry. ..
    Bsnl will never be anybody’s network choice.

  63. Navaratan says:

    Please delete all number from your page. No one are working. wrong information on publish on the page

  64. Ranjit Kumar naidu says:

    9448388863 sim is not working

  65. Subin says:

    Poor poor poor Customer Service, go to hell

  66. remith says:

    dear bsnl customer care ,
    i was using bsnl since last 10 year. my all family was using this network since long year back. but now iam planning to shift my network to another net work . the reason behind that due to the poor mobile connectivity . for opening one webpage its taking lot of time . the customer care number was always busy and there is no response from customer care. better plz shutdown this network… my numer is 9427106807

  67. shahbaj khan says:

    mai kafi time sms kar raha hu prbt datiavate ke liy par band nahi ho ahi hai

  68. shahbaj khan says:

    soooo bad servise

  69. Santhanam says:

    I have taken twice the broad band connection, both times I was forced to disconnect. Reason is that not one single pair of good cable is avilable. The Aee requested me to disconnect as he is helpless as no alternative is avilable. All the cables are with faults. It has to be replaced. At present he says it cannot be done. This is how BSNL at vidyaranyapura is running. They don’t want to replace they just wants to avoid giving service and take hearty salary. Who is to be blamed? Do BSNLSlowly want to close or hand over to private company? Why the administration not taking any step to replace old cables and improve the business and services. Or they are I hand in glove with private players.

  70. RAJESH says:

    bsnl is always resubscirbing of Pack News & charging Rs.5 from once in 5 days. For unsubscribing we are msgng STOP on 155223 but the company is denying from this saying thanks for your request its under process but the next 5th day they again cut charges evn if we msg STOP…….i want this service to unsubscribe and want my amount back into my balance.

    I also urge Hon’ble Prime Minister, please close down BSNL, they are cheating the public through this Value added services. I think Customer Care of BSNL is worst one compare with any CC of all over the world.

    Shame BSNL. Shame …Shame….

  71. KAPIL pOONIA says:

    बी.एस.एन.एल. के सारे कर्मचारी हरामखोरी का पैसा लेते है . क्योंकि मै पिछले 7 दिवस से कस्टमर केयर से कांटेक्ट करने कि कोशिश कर रहा हु परन्तु इन कमीनो को कोई होश ही नही है

    बी.एस.एन.एल. की सेवा बहुत ही बकवास है …. मै भी इसे छोड़ रहा हु

  72. rashma says:

    Very very poor customer care service

  73. GAURAV says:

    very bad service

  74. vishnu says:

    BSNL main se BHARAT sanchar hata kar Bakwas service karna chahiye

  75. VIPIN VIJAYAN says:

    How to unsubscribe bsnl chat messenger
    My phn no is 9496040990

  76. Percy says:

    veryyyyyyy poor customer service.I hate bsnl

  77. Uma says:

    Very bad service……….switching to some other network

  78. Raghavendra says:

    I made BSNL online recharge on 18/04/2014 at 17:23:04, It failed, but amount is deducted from my account. Till date the same has not refunded

  79. pragathees says:

    hey…. I TOO SUFFERED A LOT BY BSNL’s service. BUT REMEMBER Its our country man. if anyone seeing could be working in media. as news tv, magazine, newspapers. please bring into light emitting her eyes(INDIA-her) (PEOPLE-eyes) .media’s are showing the hidden matters behind politics. then why cant it show the goverments service. commenting about bsnl in this site is hidden. it is found often like us.but it is considered as waste. a goverment company does’nt provide service all over india? JUST THINK. THIS IS VERY SERIOUS PROBLEM THAN CORRUPTION,POLITICS.
    India has more than 50% of population containing youngters,teens,youths,and children. if we all are of on mind that making our country to serve her citizens without variation. WE CAN DO IT.
    why just you compare with developed countries. think off to make a CHANGE in your own country. FOR US WE SHALL SERVE.

    dont under estimate the power of a common man. I RESERVE MY VOTE TO AAM AADMI. there might not be chances for aam aadmi in (2014-2019) election. but at 2020 abdul kalams dream might come true. if we can. when we are longing for change. some politicians should think to change.



    AND IM JUST 14 (age)





  80. Karam Singh says:

    Hi I’m live in Punjab my telephone no. 01636246182 my phone is not working to lest week

  81. Jayanthi Menon says:

    Dear Customer Service,

    Our Landline Phone in Chennai (044) 2642 0100 was surrendered on September 30, 2012. A letter was formally given to this effect and the phone surrendered. Imagine our dismay when the bank called to say that money was being deducted every month to-date by BSNL, Chennai for Rs. 484. This is a travesty!!! Kindly refund the money as soon as possible.

    The phone was in my late father’s name: Mr. K. B. Menon, B1 Touchstone Apts, 10 Vasu Street, Kilpauk, Chennai 600010. Kindly call me at 77607 64646.

    Thank you.

    Jayanthi Menon

  82. lovish says:

    bsnl customer care is the worst service. and the persons working there are worst too. our govt. can never improve. they should be shame on themselves . does all of you are deaf. we do a lot of complaints abit u but you never improve it.

  83. JOHN says:

    Worst Customer Service,WORST NETWORK

  84. AMIT says:

    HELO SIR I AM RETAILER BSNL COMPANY MY DEMO NO9467755217 IK RECHARGE Wrong Number par ho gaya h ab mai refund lena h

  85. alpho says:

    dear sir my plays is kerala state thrissur distic.venginissery village .my bsnl number 859
    0046464. My name alpho my problam is not avialable 3g network iam use to 3gsim&3gmob but not streghth 3g signel. pls help . My house place venginisser near st marys church.

  86. Venky says:

    A very very very bad network bsnl in ap nd poor coustmer care service waste of money

  87. Naval singh says:

    Dear Sir,

    I am Naval singh yadav having prepaid card. my mobile no is 9462634253. whereas bsnl is debited rs.3/- every alternate day. saying charges for service reply. Once in two week time charging Rs.33/- other than Rs.3/- towards service reply. Please look into this and not to deduct anything more in the future.

    please reply to my email id

    with Regard
    Naval Singh Yadav


  89. Rupendra Trivedi says:

    Hello sir, bsnl 3G sim no.- 9424373332 me kal 39 rs ka loss hogya. But esme 98 balance net pack pahle se hi activate hai. Or present me 400MB Bach hai. But first bhi main balance se 39 rs ka loss ho gya. Jald se jald eske karyavabi ho.

  90. R.Chandrasekar says:

    My landline no is gone for the last one month I get only bills but non of the complaints have been attended. any body can help.

    the worst services I have ever come across in my life

  91. Rojini says:

    Very bad bad customer service this one…

  92. Priyadarsha Gore says:

    I tried to contact Customer Care service for 7 days but could never reach. Tried 1800-180-1503, 1503, 123 because although I recharged my mobile with Rs. 42 and recharge was successful, my account got deactivated. WORST EVER SERVICE is all can BSNL offer you.

  93. dileep singh chauhan says:

    world worst services, i am trying to contact with customer care from 20 days for non deduction of extra charges which is not requested by me. But they says their is no extra service running on my mobile. But they can charged 30 rs. for a month.

    what the FCU………

  94. venkat says:

    Really frustrating…. I am trying to reach BSNL Blackberry customer care on 1505 number…. the IVR recording says ” customer care executive are buys and your call will be attended shortly” and immediately after that the call gets disconnected….. I have tried multiple times with same response….

    Amazing service…..

    anybody on the forum can help me with alternative number for Chennai to resolve the issue. Thanks

  95. mayank says:

    its ever best company i have ever seen in my life i have called 4000 times in bsnl customer
    care the dont know about my problem and say me its your problem ,

    2 things is call a bsnl customer care no is out of coverage area

    what an india sir ji
    and what an bsnl

    west company in the world

  96. D. Venkateswara Rao 3, Fairlane Street Bsc.BL Lexington
    Advocate MA 02421
    Date: 13.03.14

    The General Manager (north)
    Bharat Sanchar Nigam Ltd

    Dear Sir
    My Telephone with no 040 27244848 along with
    Broad Band connection
    Kept under Safe custody
    Restoration of the connection

    The captioned Telephone along with Broad Band connection was kept under deposite during the first week of November 2013 while I was leaving for USA. The required charges are being recovered under ECS system.

    Now I am returning to India on 18.03.2014.

    Hence I request you to restore the Telephone along with Broad Band connection
    Immediately so that I can make use of the facilities from 18th march itself.

    I request you to do the needful and oblige

    Thanking you,
    Yours Faithfully

    D Venkateswara Rao

    Address: F-203, Sunny Enclave – 1, Plot no 45 & 46, East Anandbagh, Malkajgiri, Hyderabad 500 047 Tel : 2724 4848 (R) Mobile 9985645725

  97. ashwani says:

    mera no prepaid 9427773396 hai aur is mey prepaid cug ka application vapicsc me deaa tha pr avi tk actvate nhi huaa

  98. Azara says:

    I have not been able to reach customer care 1-800-345-1504 for broadband connection from my mobile. I get a message suggesting this service is not available on my mobile when I am able to call other 1-800 numbers. Also as mentioned by others the number for Maharashtra 9422024365 doesn’t exist and 9422124365 is switched off – Can someone please let me know how to reach customer service

  99. singhr says:


  100. Makhan says:

    Fu#k off ..
    They took money from other private service oprators for providing poor that coustmer can easily switch to other companies..
    It is a direct loss of govt reverue

  101. Kishor Mistry says:

    II live in UK and work for British Telecom for pass 36 years, I also have house in Kharel Near Navsari in Gujarat, some time in November 2013 I wrote an e-mail to Gandvei office of BSNL asking for advice if I was able to have line install in my house with broad band and the advice I was given was yes, I previously had UG cable installed so it would make eaiser to install line, it took BSNL engineer 5 days to install line after I arrived in India, once the line was install there was no socket install for me to plug telephone so temp job was completed with line going through router for broad band, broad band never worked and I was charged Rs 525 for months I made so many calls to Gandevi office and spoke to techincal officer who kept giving me exuse saying he has no transport to come out and check, this is a very poor service from a main telecom service provider in Inmdia. One very disappointed customer, make me wonder when will BSNL will provide first class sevice to it customer.

  102. Jitendra Singh says:

    Your BSNL Customer care toll free no. 18001801503 says stay in line regular five days. What is this your system? Please load the correct number for correct information to public. Also delete the doesnot number please help the customer for your poor service.

  103. nijo says:

    pls stop this cruelty !!!! you making people mad!!!!stop thisservice go fro family tour!!! sucks!

  104. kalaivani says:

    Worst telephone company in the world. waste of time & money. poor cus service totally waste.

  105. Swapnil says:

    Third class service & worst customer care.
    I am loosing thousands of rupees daily due to BSNL.
    I am in stock market & bsnl internet never connects to keep watch on stocks.

  106. Sibi says:

    Customer care service is worst

  107. kishor maharana says:

    absurd service

  108. Jeff says:

    Yo Bsnl Scoundrals..HELL is waiting for you…you cheat the money from people and cut down the service using your authority..Things will screw up in your own life..

  109. SANTHALINGAN says:

    poor customer care service………

  110. BSNL BRODBRAND is very good but customer care service was so dull and bsnl staff r very bad, non respective.

  111. T.RAJU says:

    plans are good, but poor customer care service. with the largest number of customers in india, this is a shame on a government service. pls. improve. “you are in queue pls. be patient” is the answer. u will wait for hours, it will not get connected. this is very very poor customerservice

  112. ratheesh says:

    What a ducking.& ……….network. .

  113. Rajeev says:

    plans are good, but poor customer care service. with the largest number of customers in india, this is a shame on a government service. pls. improve. “you are in queue pls. be patient” is the answer. u will wait for hours, it will not get connected.

  114. Sabina Chopra says:

    I have a broadband plan BBG -B250 on my phone 0832-2401030, Account No. 1020859489, located in Goa. I wish to change my plan to: BB-ULD- 800. How do I do this?

    • shanir says:

      go to bsnl offece give an application stating your present plan and the plan you want to shift to on a plain paper. your application should include your full addres along with the telephone land line number. within 24 hours u will get the plan changed

  115. Tulasi says:

    Really waste and too worst service all over India..i hate BSNL customer care service… i want to jump to any other network…if BSNL doesn’t improve their service quality then no one will be there of using this network in future…

  116. pp says:

    bsnl company closed with in 2-3 years

  117. yashraj sarraf says:

    Worst and bad services all over india…..

    customer care executive says no details available…

  118. Mahesh Ravidas says:

    Dear Sir,

    Your BSNL Customer care in Maharashtra 9422124365 and 9422024365 says does not exist.What is this. & other toll free no. 18001801503 says-All the lines in this roots are busy,please try after sometime.

    Why u r trying to make ur customers foolish.
    I am trying to contact since august 2013, & but dont get contacted till now.

  119. siri says:

    worst services….

  120. Sekhar says:

    Stop it guys. It’s our bsnl. Our country network. We should be patronate towards it. All the networks are demanding charges to contact with their cus care except our bsnl.

  121. karthik says:

    world wariest customer care & plans & offers and network any one worst in BSNL i to be very proud becos i am change anther network.. plz chang……u r also OR contact. me………..

  122. AAP says:

    Ab shudhar jawo

  123. manisha says:

    reallyyyyyyyyy bad service…..
    i dont understand which bloody mad nonsense website is this..

  124. DEEPAK says:

    customer care number not at all picking call from last 4 days.. worst service

  125. Ranjith P.V says:

    Not working…

    “BSNL Customer Care Number Kerala – 9447024365″

  126. drift king says:

    i simply want to say

    “RIP bsnl customers care service”

    bhai 3 month complete ho gaye fir bhi koi reply nh…

    hum log pagal hai kya apko daily call krne ke liye.

    and I hope everyone is agree with me….

  127. tired says:

    wtf… customer care busy… n it claims to b d bst network…… hav problems regarding connectns…
    nt a single no. including 1503 hlpn…. bsnl sucks…

  128. ms rawat says:

    bsnl customer care never worked. I m trying to connect from 1 day there is no reply. i pay Rs 139 for 3 plan. it show in mob but not working. trying to contact customer care never they are bldy not replying.

  129. aiswarya says:

    sir, sorry to say that i am going to change my plan.because your customer service is not workable at all…..i tried to contact customer care persons at several times…it is just ringing only…its my request that please hep us who are troubling with such complaints…please take action…..

  130. pavan says:

    why the bludy hell these 12727, 1095,198 not working won’t work properly

    wat the , cutomer peple are doing , the stupid automated system not taking the complaint numbers.. worst service, maintainance
    they should improve the service

  131. haresh says:

    I m recharge for unlimited calling 344 but the recharge msg is not avail as well as its services also not working.
    Custemer care no is not respond.
    Wht can do for??

  132. ramesh says:

    i want chnge my land line plan (BB250) MY A/C no.9035401972 (tele phone no.27682228

  133. Smit Patel says:

    just the worst service …
    please close the company and sit at home and make rotis instead of sim cards…
    wasting time and money
    please stop the company and stop fooling and misguiding the people …

  134. Nilesh Bhatt says:

    Dear Sir,

    Recently(from 1st Nov 13) I got landline & wi fi connection(079 27438524). From 10th November 13,till today, my wi fi is not working. I also lodged the complaint on the same day, but still not resolved.
    I wish to surrender my connection with immediate effect. I also try to contact on your customer care nos, but no one can reply and mobile no is switched off. So how can I surrender my connection? pl guide me.

    Kindly do the needful at the earliest.
    Nilesh Bhatt

  135. Ajay Raj Singh says:

    I have lost mu PUK no. please help me to sort out this problem

  136. C. K. NAIR says:

    My landline telephone number 0260-2561996 was to be shifted from Plot No.42/1, Near Union Bank of India, Umbergaon to my present residence ” Shreehari “, Near Akra Maruti Temple, Umbergaon since last more than 6 months but till date nothing has been done. I have made personal visits to the Telephone Office many times but till date nothing has been done.

  137. ch p says:

    bsnl customer care worst service

  138. bhavik says:

    msg pan nathi moklata bakvas compny
    bandh karo…………………………..

  139. gautham says:

    i have signal problem in kalambolli,mumbai plz solve the problem as soon as possible

  140. Jasdeep says:

    BSNL is bakwas compant
    NET bilkul v shi nhi chal rha

  141. sivakumar says:

    I am sivakumar having prepaid card. my mobile no is 9441666754. wereas bsnl is debited rs.3/- every alternate day. saying charges for service reply. Once in a week time charging Rs.8/- other than Rs.3/- towards service reply. Please look into this and not to deduct anything more in the future. This is being happening for the last one year. Whenever If i am giving reply they are not accepting.

    please reply to my email id

  142. Dear Sir,

    Your BSNL Customer care in Maharashtra 9422124365 and 9422024365 other toll free no. 18001801503 says does not exit. What is this your system? Please load the correct number for correct information to public. Also delete the doesnot number please help the customer for your poor service.

    Pls reply our mail ID.

  143. Faisal says:

    Very very very bad service. Go to the hell with ur service

  144. asif says:

    I made a call to bsnl in kerala..but it says that number(9447024365) doesn’t exist…what is this? bsnl the worst customer support ever.

  145. krishna chandran says:

    BSNL has finally proved to be the worst in customer support and very very poor in attending grievance of their customers. I had complained about my landline (0479-2357666) since April 2013 till date. There has been no response till now. But i get my bill regularly on time and i pay my bill on time. If you book a faulty complaint on 198, the computer registers the complaint and goes in vain. Horrible .. BSNL murdhabad.. I think its time for me to lodge complaint to The Consumer court. I will bring the local authorities on there knees.. I have the power being a customer. Jai Hind

  146. Mihir Upadhyay says:

    Hello to all,

    Please do some thing for this….there are lots of problems for the same. No response is provided to us….no customer care service is working since many months….We are paying some then try to give some services to us….

  147. Bipin says:

    Please close all services. We are very much tried from your very poor quality service

  148. Urvi says:

    BSNL customer care number is not working since many moths… is just ringing… one is picking up the call…..plz do take action of this…..if we have queries regarding anything related to BSNL mobile plans, so where should we contact…..shame on BSNL

  149. Karthikeyan says:

    BSNL customer care is a worst customer service which i encountered. i tried to contact customer care persons several times ..but i am not even connected to customer care desk…only IVRS is repeating. worst customer service..

  150. Pankaj jain says:

    bsnl is always resubscirbing of *139# railway inquiryservice charging rs5 fr 3 days..For unsubscribing we are msgng STOP on 155223 but the company is denying from this saying thanks for your request its under process but the next day they again cut charges evn if we msg STOP…….i want this service to unsubscribe and want my amount back into my balance

  151. Mahesh Gulati says:

    From yesterday I am trying to contact customer care and compliant no. mentioned in the web site. Sorry to say not a single number is working…………….How strange……..I got a message and applied for that my Rs.69 is deducted from my balance but service is not available till now…..? ultimately I sent a written a mail still waiting for the action.

  152. mota bhai says:

    Bsnl mobile service duniyaki sabase ghatiya service sale pause to lutate hai our c/c ko call Karo to always busy. Air galati se Cal large bhi to baat aisi karenge keep aapko card dekar bahot badi meharbani ki

  153. Surjeet says:

    Bsnl customer care no always show busy. It is not good service.

  154. gopi says:


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