SnapDeal Customer Care Toll Free No., SnapDeal.com Complaints Email id, Helpline | SnapDeal Order Cancel Tracking Contact Number / Address

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SnapDeal Customer Care Number, Sanpdeal Toll Free Number | SnapDeal.com Complaints, Helpline | SnapDeal Contact Address, Email id | Sanpdeal Order Tracking Cancel Online Order Booking | SnapDeal Contact No.

Snapdeal is a Leading Online Shopping Company Founded in 2010 in India. Snapdeal offers 100% Money Back Gurantee and 7 Days Return Policy. There are various methods for Payments at Snapdeal. Electronics, Cloths and Footwears with many other items are Sale on Sanpdeal.com Major Cities are Covered with Delivery Network near Kolkata, Hyderabad, Chandigarh etc.

Snapdeal Products Offered for online Shopping
1. Mobiles & Tablets, Laptops – Micromax, Samsung, Apple iPhone, Nokia, Sony, HTC, Blackberry, Karbonn, BSNL Penta, HCL, ASUS, Sandisk, Jabra, Callmate
2. Computers & Peripherals – HP, Lenovo, Dell, Sony Vaio, Acer, Memory Cards, Printers & Scanners, Speakers, Keyboards, Mouse, Bags & Sleeves, Laptop Batteries, Adapters
3. Cameras & Accessories, Printers
4. Gaming
5. TVs, Audio & Video
6. Appliances
7. Men’s and Women’s Apparel, Women’s Ethnic Wear – T Shirts, Polo T Shirts, Jackets, Sarees, Lehengas, Kurtis, Dress Material, Salwar Suits, Salwars & Churidars, Dupattas, Burqas
8. Men’s Women’s Footwear – Puma, Nike, Reebok, Franco Leone, Lotto, Calton London, American Swan, Carlton London, Catwalk, Jove, Nell, La Zilver, Butterfly
9. Watches – Casio, Sonata, Fastrack, Titan, Fossil, Tommy Hilfiger
10. Bags & Luggage
11. Eyewear – Ray-Ban, Fastrack
12. Fashion Accessories, Fashion Jewellery, Precious Jewellery – Jewels OF India, Sia, Sukkhi, The Pari, Oleva, Cinderella, Vendee Fashions
13. Beauty & Personal Care
14. Fragrances
15. Health & Nutrition
16. Home & Kitchen, Furniture, Kitchen & Bathroom Fittings, Home Furnishing, Home Decoratives – Furniture Kraft, Housefull, ROYAL HOMZ, Komfort Furnishers, Induscraft, Fab Furnish
17. Books, Stationery & Office Supplies
18. Sports & Fitness, Hobbies
19. Infants, Kids & Toys
20. Baby Care, Kids Decor, Kids Footwear
21. Musical Instruments, Movies & Music
22. Boys Clothing, Girls Clothing Wear

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Snapdeal Corporate Head Office Contact Address

Jasper Infotech Pvt. Ltd
246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi
customer care Number – +91-9212692126

Nu-Tech Commercial Complex, New No.73, Second Floor,
Arcot Road, Kodambakkam, Chennai, Tamil Nadu

203 II Ecospace II Mogra Village, Old Nagardas Road II,
Andheri East II, Mumbai, Maharashtra

Fremont Terraces, 3580, 3rd Floor, 13 G Main Road,
4th Cross, Indiranagar, 2nd Stage, Bangalore, Karnataka

To Get More Information Email id – help@snapdeal.com
Snapdeal Customer Care Number – 011-45371100
snapdeal CEO Email id – kunal.bahl@snapdeal.com

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1,872 Responses to “SnapDeal Customer Care Toll Free No., SnapDeal.com Complaints Email id, Helpline | SnapDeal Order Cancel Tracking Contact Number / Address”

  1. Mujtaba says:

    I recieve my order on given date… But i recieve damaged product of hotbox of milton completed…. How can i return….. I want my money BACK i. e.rs. 540.

    • Snapdeal_CST says:

      Dear Mujtaba,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  2. Vamsy Poola says:

    Hi, I’ve ordered 2 products yesterday night (Apr 15,2015 02:00 AM). But when I confirm the payment it returns to error page, and my amount is deducted but my order has not been confirmed. So please either refund my amount or deliver the products.

    • Snapdeal_CST says:

      Dear Vamsy Poola,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  3. danish kumar says:

    I have bought two pairs of sandals from snapdeal of sparx size no.7
    when I get delivery i saw one pair was of my size and another was small size. However both was of no.7. Now please change my sandals

    • Snapdeal_CST says:

      Dear danish kumar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  4. avinash says:

    I have my sd cash ….bt wt promo code i use to purchase that item

  5. MOHD DANISH says:

    I did not reccieve my order.how I can get it???

    • Snapdeal_CST says:

      Dear MOHD DANISH,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  6. Ashish says:

    My order no.-5645941790
    Sub order no.-7420114683
    I purchased Envy Back Cover for Xiaomi Redmi 1s. I was unhappy with product. Today i have returned the product. Kindly return my money.

    • Snapdeal says:

      Dear Ashish,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  7. Rajinder Gupta says:

    Complain No- 15489737

    I am very sorry to say that it is very bad rather the worst experience for me to deal with snapdeal. I have been fighting for the last 2 & 1/2 months for refund of my amount against wrong product delievered. N no. of calls i have made to your customer care but all go to vain. Kindly refund my amount by credited my snapdeal a/c in SD card only.

    • Snapdeal says:

      Dear Rajinder Gupta,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  8. somesh gite says:

    Hello sir I have ordered a Fdp Face Mask Neoprene on 27 march but I have not received the delivery yet.. so sir I kindly request you to look into the matter… and deliver my order as early as possible…

    • Snapdeal says:

      Dear somesh gite,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  9. saurabh says:

    Very boring.
    Not delivered the product even date goes out given by snapdeal.
    Very worse delivery of snapdeal

    • Snapdeal says:

      Dear saurabh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  10. abhinaw kumar singh says:

    i have received wrong product instead of k7 total security i have received k7 anti virus premium. please change the product

    • Snapdeal_CST says:

      Dear abhinaw kumar singh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  11. Rohit Sharma says:

    sir I got a sms relating my last purchases that I can get rs. 50 off on my next purchase. how I should place my order to get this discount?

    • Snapdeal says:

      Dear Rohit Sharma,

      We apoogize for the inconvenience. We care about your grievance, please share your registered Email id and Phone No, at writetous@snapdeal.com so that we can assist you.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  12. Rohit Sharma says:

    s

  13. special2015 says:

    COMPLAINT NO: 11516311 REQUEST NO 17870021
    COMPLAINT NO : 11516311
    REQUEST NO : 17870021.

    Finally I received a phone call on 04-04-2015 from CUSTOMER CARE saying that amount would be credited in 24-48 hrs.

    I have sent my bank details and the same had been acknowledged.

    1 week ( 7 working days ) and still I did not receive the amount.

    Hope SNAPDEAL is busy in acquiring other Companies like FREECHARGE with money stolen or robbed from customers. If that is the case, ask me I can donate u ppl, no need of stealing/ robbing etc.

    If you ppl still can’t settle or refund the amount, just send me one email saying we SNAPDEAL COMPANY is poor and we want ur contribution. I wil contribute double the amount.

    Thanks SNAPDEAL… Dil Ka Deal D

    • Snapdeal_CST says:

      Dear special2015,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

      • special2015 says:

        Thanks for the reply.
        More than 150 emails has been sent from the past 7 months and nothing happened.

        Thanks that SNAPDEAL TEAM IS WORKING ON MY REFUND FROM LAST 7 MONTHS.

        I hope that your salaries are more than the refund amount.So, kindly ask me salaries as u ppl have been working for me for the past 7 months and I don’t know how long you ppl have to work.

    • Snapdeal_CST says:

      Dear special2015,

      Thank you for contacting Snapdeal.com.

      Please accept our sincere apologies for the inconvenience you have experienced.

      Please find the UTR Number: KKBKH14325135653 which is generated against Courier charges of Rs. 450/- as this amount has been credited to your Bank account -221010040340 dated 15/02/2015.

      We would request you to please confirm with the above mentioned UTR Number with your bank customer care to know the refund status.

      If any discrepancy found, kindly reply with updated bank Statement in pdf format from the date of Order placed to till date.

      In case of any further assistance or clarification on this issue, please reply back to this email.

      Assuring you of our best services always,

      Regards,
      Snapdeal Online Team

  14. Rishi says:

    sir i have ordered a saet of 2 tshirts .{order id-5004744531 } . i have not rejected the product . i wasn’t here on the shipping date due to holidays in my college . you are requested to ship the order as soon as possible at the same shipping details .

    • Snapdeal says:

      Dear Rishi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  15. irfan says:

    I gave just order of lenovo tab2
    And want to cancel it

    • Snapdeal_CST says:

      Dear irfan,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  16. irfan says:

    I want to cancel order and give another order

    • Snapdeal_CST says:

      Dear irfan,
      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.
      Regards,
      Snapdeal Online Team

  17. we had received our order one day ago which is damaged and we want to replace it. we had ordered 2015 model and received 2014 model with damaged battery. please replace our handset or refund the money as soon as possible otherwise we will complaint in consumer court.
    ITEM CODE :504111
    ORDER NO. : 5705075169
    SUBORDER NO. : 7491832551
    IMEI NO. : “911326450098535”

    • Snapdeal_CST says:

      Dear sahil aggarwal ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  18. vivek singh says:

    Sir i placed an order 5749493513 and i used 550 rs sd cash but due to some reason the transaction could not complete and I lost my sd cash. Please help me.

    • Snapdeal says:

      Dear vivek singh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  19. winson says:

    pls cancel my product
    order no 5733037232

    • Snapdeal_CST says:

      Dear winson,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  20. PRATIK MAHIDADIA says:

    I have ordered on 9th april, 2015 for 03 numbers of Eveready 14w-6500k Cool Day Light Led Bulb. But on 11th April, 2015 I got a SMS from you that my order is cancelled. Why it is so.
    My order number is 5716124981.
    I request you not to cancel my order.

    • Snapdeal_CST says:

      Dear PRATIK MAHIDADIA,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  21. deepu says:

    Hello

    I return my product via DTDC
    How I get my courier cash back
    And what is mail address of snapdeal
    Explain clearly

    • Snapdeal_CST says:

      Dear deepu,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  22. supreeth sh says:

    In case of any further assistance or clarification on this issue, please reply back to this email.

    Gaurav Arya, Mar 5, 12:56:

    Dear Shreyas hs,

    With reference to your complaint number 16841711, we would like to inform that we have processed your refund as SD cash Of Rs210/- as compensation and it should reflect in your Snapdeal Account within 24 working hours. This SD cash can be used in your next purchase from Snapdeal which will be valid for next 6 Months. (This can be split in multiple purchases as well).

    We request you to kindly click on the below mentioned link to check how to use SD cash.

    http://www.snapdeal.com/info/gvhowtouse

    In case of any further assistance or clarification on this issue, please reply back to this email.

    Yours sincerely,
    Customer Service Team – Snapdeal.com

    ——————————————————————————————————————————

    no SD cash noting at all, no reply from ur side , trying lot more time ,if i receive 1 msg i am so happy , worst response from snapdeal(WorstDeal.com) even single mgs . worst service ever .

    • Snapdeal_CST says:

      Dear Supreeth sh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  23. suresh kumar says:

    I’m suresh kumar I have purchased Nillkin Flip Cover For Sony Xperia Z1 not a sensor cover return my money my mobile.8375848411 please return my money

    • Snapdeal_CST says:

      Dear suresh kumar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  24. sachin says:

    I buy a formal shirt but the shirt is little big.what I should do to return it??

    • Snapdeal_CST says:

      Dear sachin,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  25. sanjay Kumar uttambhai soni says:

    Snapdeal u do again cancel my order .I. Purchase ganga printed jeans .u totally spoil my function .my cell no 7383763699

    • Snapdeal_CST says:

      Dear sanjay Kumar uttambhai soni,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  26. Snapdeal_CST says:

    Dear Shekhar,

    We sincerely apologize for the inconvenience.
    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

    Thank you for your cooperation.

    Regards,
    Snapdeal Online Team

  27. Snapdeal_CST says:

    Dear Rajput,

    We sincerely apologize for the inconvenience.
    Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

    Thank you for your cooperation.

    Regards,
    Snapdeal Online Team

  28. NAME SURENDRA CHOUDHARY BANK NAME STATR BANK OF INDIA ACCOUNT. 20108943456 IFSC.SBIN0011310 BRANCH CODE.11310 BANK ADD.BORANADA GAON JODHPUR SUBJECT17386250

    • Snapdeal_CST says:

      Dear SURENDRA CHOUDHARY,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  29. syed wali jalali says:

    I had bought an induction cooktop with order number 5623497753 but that was breaked when opened….. Now the JV EXPRESS has given the receipt number 45644082…..what I have to do now?

    • Snapdeal_CST says:

      Dear syed wali jalali,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  30. S.K.KHUNTIA says:

    Dear Sir,
    ORDER NO-5540151859 UNDELIVERED
    In response to the mail received from SNAPDEAL , On 7.4.15,no body has come to my house for delivering the matl ordered.
    Moreover I have not received any telephone from the delivery man.My address and
    telephone is given below to supply the product as early as possible.Pl advise your
    person to contact me before delivery for convenience.
    Regards
    S.K.Khuntia
    Qts NO- D/72
    NALCO NAGAR (colony back side of NALCO hospital)
    ANGUL-759145
    Mob-9437025435

    • Snapdeal_CST says:

      Dear S.K.KHUNTIA,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  31. shilpa says:

    I have purchase a hand bag but I can’t satisfied this bag coz bag handle not make a perfectly in this handle mettle is not attach perfectly so I want to this bag replace for further bag but same feature plz provide me.

    • Snapdeal_CST says:

      Dear shilpa,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  32. Ajay Vishwakarma says:

    My name is Ajay Vishwakarma. I revecived my Order today. But i received a ILtrs Pressure Cooker instead of 3Ltrs Preeaure cooket. My Invoice No is 987658/15-16/515. I have received a reversal SMS that the Product will be reversed with 48 hours. But wanna make sure that, Once they pick the product will they be reverting my Played amount to me or no. I need a quick reply.

    • Snapdeal_CST says:

      Dear Ajay Vishwakarma,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  33. R ARUNKUMAR says:

    I have bought INFOCUS mobile but my order was cancelled and amount was debit from my account ,still now no response from snapdeal … so do the need full

    purschase date 27-mar-2015

    cannceld on 31-mar-2015

    8 days has reached still now no response

    • Snapdeal_CST says:

      Dear R ARUNKUMAR,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  34. R ARUNKUMAR says:

    Dear Sir

    i have bought INFOCUS mobile but my order was cancelled and amount was debit from my account ,still now no response from snapdeal … so do the need full

    purschase date 27-mar-2015

    cannceld on 31-mar-2015

    8 days has reached still now no response

    • Snapdeal_CST says:

      Dear R ARUNKUMAR,
      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.
      Regards,
      Snapdeal Online Team

  35. Dashrath patnia says:

    The size of shirts kindly either 38 and 39.should not be 38/39.if anyone need 39 size how can he select 39.so 38 and 39 should be separate.

  36. rishav dev says:

    Please provide a toll free number for customers. So that they will be benefitted. Flipkart provide toll free number. So please you also. Thank you

  37. saurabh says:

    I ordered something then showing price finally in cart after completion of order showing more price ..why so?

    Again I m sending cancellation request then very difficult to put and on other hand we open and order any product very fast…. But any queries and complaint very difficult…its all has pen many times why so?

    • Snapdeal_CST says:

      Dear saurabh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  38. Kunwar singh says:

    order no.5561633570 ihave got wrong bag which i have ordered a sky bags blue backpack itemcode-7318132587 IWANT TO REPLACE IT PLEASE DO SOMETHING

    • Snapdeal_CST says:

      Dear Kunwar singh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  39. Kalai says:

    Hello snapdeal team i purchased Infocus M2 mobile
    While i purchasing it shows that free flipcover available.While delivery time i didnt receive flipcover
    Ireally fed up. I think snapdeal always shows that adds only.Snapdeal always cheeting peoples.
    My purchase order id: 5516943406

    • Snapdeal_CST says:

      Dear Kalai,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  40. lata upadhyay says:

    I order a memory card on 12 th mar and its 31st I HV not receive my order

    • Snapdeal_CST says:

      Dear lata upadhyay,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  41. mu order no. is no. is 5488756758.i bought mobile karbonn k1 star black from ur site.ur ph. deliver on my address with ur javas courier service but ur courier service man was so rudely behave with me.he was not give my recepit nd said gave me money first with rudely.so i dont take ur ph. nd return back to it.if u r not wrong so y r u behave like this nd ur service man.pls do something for this problem.

    • Snapdeal_CST says:

      Dear SHAH NIMISHA K,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  42. K.RAMASAIDAIAH says:

    we are ordered intex Led-4000 100 cm (40) on 29.3.2015 at 1.00pm
    also transferred cash Rs.23491 through netbanking
    but not shown order reference in my account. Please verify the problem.

    Mobile No: 8096900279

    • Snapdeal_CST says:

      Dear K.RAMASAIDAIAH,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  43. Abhinash says:

    Plz frequently check your, delivery contracters, they are canceling oder by them self,if the person has asked for 2 hours late delivery

    • Snapdeal_CST says:

      Dear Abhinash,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  44. Abhinash says:

    Ur delivery is really waste, I had ordered the oder, they called me and I asked for two hours late delivey, they canceled the oder itself. Chrompet delivery office

    • Snapdeal_CST says:

      Dear Abhinash,
      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.
      Regards,
      Snapdeal Online Team

  45. Vani S Salimath says:

    By mistake while ordering a micromax mobile, I ordered it twice, i.e, order no 5517854767 with sub order no 7264632142
    And the other one with the order no 5517798790 and sub order no 7264585467.
    So I kindly request you to cancel the order with order no 5517854767and sub order no 7264632142, So that I will be happy with my single mobile delivered by you in future. Hope you consider my request and give solution to it soon

    • Snapdeal_CST says:

      Dear Vani S Salimath,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  46. yudhisthir purbia says:

    pls contect me my order not recived

    • Snapdeal_CST says:

      Dear yudhisthir purbia,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  47. sudhakar says:

    I want to know about sd cash how will got it

    • Snapdeal_CST says:

      Dear Sudhakar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  48. jitendra chotalia says:

    dear sir/ madam,

    just wanted to inform you that in the pack of 5 vests one vest is defective
    just my concern to you all snap-deal guys that please check before giving delivery to customer
    in fact it is the matter of trust.

    the item i ordered is not so expensive that’s why i didn’t react suddenly but in case of an expensive order
    unnecessary customer could have suffer.

    so requesting you to take care in future,

    only for your information and improvement,

    regards.

    Jitendra chotalia
    9833882905

    • Snapdeal says:

      Dear jitendra chotalia,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  49. karan kapoor says:

    I ordered a product on Snapdeal numero uno flip flops size 9 , in the delivery I received a torn product plus size issue means normally size 9 was adjustable but size 9 of the same was not fit and that’s why I told on email as well as Snapdeal customer service people that please send me size 10 instead of this ..
    They send again size 9 and told me by error I will get size 9???
    Order id is :5431985527
    Is this service is good???
    I want my money in my bank account very very illiterate Snapdeal staff

    • Snapdeal says:

      Dear karan kapoor,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team isworking on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  50. ankush says:

    Sir, I have placed an order on 16 march #Order ID : 5349723594,but i hv not received it

    • Snapdeal says:

      Dear Ankush,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  51. Ajay says:

    Respected snapdeal person
    I am Mr Ajay today I got Trustpay courier packet which is inside that pack is PARIS WHITE ROUND METAL STRAP ANALOG WATCH ,Order No:5372212409,SubOrder No:7086267965,Seller Tin Number:36652499624.I want replace and refund this perchasing amount because Just 3 days back already I received same piece by Order No:5363051660.so I have a hope on you refund my amount.
    Thanking you
    Regards:Mr Ajay. Email:Karibasappahs@gmail. Com
    Ph no:8892739745.

    Reply me.

    • Snapdeal says:

      Dear Ajay,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  52. ankit thakur says:

    My order no. is 5099896316 HP Pen Drive 16GB V210W yet not received.status just shown to delivered

    • Snapdeal says:

      Dear ankit thakur,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  53. niraj chandra says:

    I am very upset with my ambrane powerbank!!!!I bought it from snapdeal but it didn’t work properly within 10 days!!! What I have to do I am nof understanding!!!

    • Snapdeal says:

      Dear niraj chandra,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  54. priyakumar says:

    I have ordered karbonn titanium octane plus at march 10 but till now my order is not received it’s really disappointing me the product key is 5265824531

    • Snapdeal says:

      Dear priyakumar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear priyakumar,

      We wish to inform you that product has already been delivered to the you on April 6, 2015.

      Regards,
      Snapdeal Online Team

  55. G. Boopathy says:

    I’m purchased one infocus m2 mobile phone rupees 5029, how can I get the freebie from zoomin

    • Snapdeal says:

      Dear G. Boopathy,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  56. Rohit says:

    please give my money back please

    • Snapdeal says:

      Dear Rohit,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  57. Sunitha says:

    Please Cancel My order no 5355870165.

    • Snapdeal says:

      Dear Sunitha,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Sunitha,

      We wish to inform you that, product was cancelled and since this was a COD order there is nothing to refund as well.

      Regards,
      Snapdeal Online Team

  58. Shagun Khanna says:

    I had placed an order on December 3rd … I returned the product n till date I haveny received the money in the bank account .. I have e end asked many times but there was no response from ur side. Now what should I do ????

    • Snapdeal says:

      Dear Shagun Khanna,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  59. kaliaperumal says:

    We have purchased pigeon induction cooker on today that order no:5234165438.
    But that top glass was broken at delivery time.how will rectify our problem…..
    .

    • Snapdeal says:

      Dear kaliaperumal,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear kaliaperumal,

      We wish to inform you that, full amount already refunded as SD cash on Mar 30, 2015 for product mentioned in your complaint.

      Regards,
      Snapdeal Online Team

  60. Nilesh Arjun Jejurkar says:

    Below order i have wrong received . I had order 10 no size shoes & received 9 no .

    Snapdeal Ref No. SLP271321423
    Tracking Delivery . 780313673897
    Order No. 5237510829
    sub order no. 6922479314
    I hope u get me replace urgent in to 10 no of the size .

    • Snapdeal says:

      Dear Nilesh Arjun Jejurkar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Nilesh Arjun Jejurkar,

      We wish to inform you that correct size shoes has already been delivered to customer on Mar 25, 2015.

      Regards,
      Snapdeal Online Team

  61. purna chandra giri says:

    Sir myself purna chandra giri. I had a complaint on 5th march but got no reply. I had ordered vigrx plus capsules through order no 4945347466 now i want order it again but it is out of stock. Please make the product available very soon .i will be obliged.thanks

    • Snapdeal says:

      Dear purna chandra giri,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  62. Abhishek Joshi says:

    I ordered GREY FLANNEL perfume from SANGAT SALES MUMBAI .with this order no. : 5257142671 , item code: 453059 But this is totally Duplicate one. Not satisfied with Snapdeal trying to fool us .

    • Snapdeal says:

      Dear Abhishek Joshi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  63. Manish Jain says:

    i had bought mini musical drum set which got delivered on 7th of March and that was faulty at the time of delivery i asked courier guy to check it out then will pay.
    He said dont worry there is 7 days return policy you can refund it through site i checked and found that neither through customer care nor through the web site i am able to refund the faulty package.

    • Snapdeal says:

      Dear Manish Jain,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  64. gagan gupta says:

    Your return process policy is so tuff there are no any form which are use for our details

    • Snapdeal says:

      Dear gagan gupta,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  65. Mohd Azhar says:

    I want to return my order
    invoice no:so1932/24-15/16779
    Dispatch no: (AWB) 12954342
    My mob no is 9045378161

    • Snapdeal says:

      Dear Mohd Azhar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  66. jyoyi says:

    I bought a pair of boots for me but the size I received was so small so I requested for the refund ..but I didn’t get any response from u all. What the he’ll u r doing jyoyi

    • Snapdeal says:

      Dear jyoyi,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  67. vsrao adapa says:

    RESPECTED SIR,
    REF:-PRODUCT VIDE DOC NO. P 100000377926 VIDE ORDER NO.4748355595 AND TICKET NO.15849162
    IT IS VERY PAINFUL AND HEART BURNING TO NOTE THAT THERE IS NO RESPONSE FROM SNAP DEAL MANAGE,EMT ,EVEN AFTER SENDING THE DEFECTED PRODUCT AS THE DEFECTED ITEM SENT TO S D ABOUT 25 DAYS BACK WITH A REQUEST TO SEND THE NEW PRODUCT OR TO SEND THE SUM.EVEN TO DAY NEITHER THE NEW PRODUCT NOR THE SUM WAS NOT RECEIVED.WHEN EVER CONTACTED BY SENDING MAIL THEY ARE IN THE HABIT OF SENDING MAILS WITH THE CONTENT APOLOGY. ACCORDING TO LEGAL ASPECTS IT WILL ATTRACT SECTION 420 IPC WHICH IS A CRIMINAL IN NATURE. THE DOCUMENTARY EVIDENCE SO FAR AVAILABLE ON RECORD IS SUFFICIENT TO PROCEED FURTHER. AS A SENIOR MOST RETIRED POLICE OFFICER I HOPE AND BELIEVE THAT IT IS MY CIVIC DUTY TO BRING THE SAME TO YOUR NOTICE FOR QUICK ACTION.
    HENCE THE MAIL

    with best wishes
    VSRAO ADAPA

    • Snapdeal says:

      Dear vsrao adapa,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  68. Ranjana says:

    plz cancel my order. my order no. is 5221933449

    • Snapdeal says:

      Dear Ranjana,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Ranjana,

      We wish to inform you,product was returned to origin because you wanted cancellation. Since this was a COD order there is nothing to refund as well.

      Regards,
      Snapdeal Online Team

  69. Dear sir please fast deliver my order and my order
    No.514973309

    • Snapdeal says:

      Dear Kaushik Sadhu,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  70. maheshyadav says:

    Maheshyadav order number no 721152381 lnvoice no 2571a5/14-15/103221 date mar 1st 2015 we purchased a keychain of oyedeal omg keychain it was broken i want to replace it or i want to reten or rearrange my order/(maheshyadav lalapet)

  71. hanumantha Reddy says:

    Today I placed my order # 5201125043, send item 4 day later. I am available after 16th of this month not before that. Don’t send before that.

    • Snapdeal says:

      Dear hanumantha Reddy,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear hanumantha Reddy,

      We wish to inform you that product has already been delivered to the customer on March 10, 2015.

      Regards,
      Snapdeal Online Team

  72. purna chandra giri says:

    Sir . I have ordered vigrx tablets through order no4945347466. ang got in time. But now i want order it again but the stock is finished. Your service is very good i have no complaint regarding that but why you not consider customer demand. There should be an option or link if some product is out of stock and someone orders it or there is demand you should note and forward it to make the product available soon. That would enhance your reputation further. Pls make my vigrx plus capsules available very soon and oblige me.

    • Snapdeal says:

      Dear purna chandra giri,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  73. Supreeth sh says:

    My orderid 5044271294 , did order on 21st feb,today Iam going to do enquiry on order status . They told order was cancelled. I use promo code for that .got msg asamount will be credited to ur account like that . Did calto care ask about code told that once only u have to use . Why doing like this plz dontgive such codes . What is this why ur company doing like that. U Lost 1 customer .if this gong like that u lost all ofthem. unhappy with ur services bye

    • Snapdeal says:

      Dear Supreeth sh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  74. ram says:

    Hello I’m not at happy feel

  75. Shelendra Solanki says:

    Snapdeal ap ki service bahut hi kharab hai. Maine pahili bar ap ke yaha se intex it 350 speaker 2.0 ka Magaya….. Ap ne kharab hi bhej diya. Return bheja…. But 6 day se aj tak nhi Aya. ECOM EXPRESS.. 011-30212000 Pr call ki Bo bhi 07/03/2015 se pahle nhi bhej sakta. Ap ke Courier wala bhi ap se Mahan hai. Ap ki service achhi nhi hai. Next time snapdeal se kuchh nhi Magaunga. Very bad snapdeal.

    • Snapdeal says:

      Dear Shelendra Solanki,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  76. Priya Raju says:

    I had ordered for a Lenin shirt, but the order got cancelled after me getting the message from snapdeal that it will b delivered in 3 bussiness days and deducting amount from my account. I request you to refund my money back.
    Order No. -4863643130
    13/2/2015- order cancellation date

    • Snapdeal says:

      Dear Priya Raju,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  77. Dr. Surendra Bhandari says:

    Invoice No C67129/14-15/24573 dated 27th Feb 2015
    Seller- Trade Hub New delhi
    I have purchased Fully automatic money counter with Built in Fake note detector and Ball pen with high quality video camera. The Ball pen Video camera is not working. Pl replace or advise should I send money counter back.
    Pl advise immediately for smooth working.

    Dr. Surendra Bhandri
    Jodhpur

    • Snapdeal_CST says:

      Dear Surendra,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  78. vijay kumar maroju says:

    I have placed order from snap deal order no is#5049309225 on 22-Feb-2015 and was about to deliver before 02-march-2015 and when i tried to call on 1st-march-2015 and 02-march-2015,they insisted to me to wait for 3 more days,there is no bull shit point of waiting for 3 more days.where am leaving from India on 03-march-2015. Seriously snap deal sucks.Close your online shutter down rather then disappointing customers.

    • Snapdeal_CST says:

      Dear Vijay,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear vijay kumar maroju,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  79. gowdaskm says:

    My name is Mayannagowda SK dear sir mobile is oplus xon phone 5 I will send service center 18th Feb 2015 but not information what happened Mr akosh

    • Snapdeal_CST says:

      Dear Mayannagowda,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  80. Hitesh says:

    Dear Sales support team

    This is in reference to my order 4995893303, in which i had ordered “2 pieces” of samsung galaxy core 2.
    Out of which only one had been delivered to my office last monday on 23 Feb, 2015. Now while i am eagerly waiting for my second
    shipment to arrive there are no faithful progress at all in spite of 10 days passed. When i tried to contact logistic http://www.xpressbees.com/ they are responding
    unprofessionally. They had asked me to contact snapdeal support saying that they had lost my phone shipment now is this the kind of logistic service they are supposed to provide instead they should contact you directly and resolve the issue.

    Anyway i want to forget all that things and that’s why i had contacted you directly, i request you to do the needful and please make sure that i will get phone shipment as soon as possible. My cousin is eagerly waiting for the phone to arrive since last one week but now see what is happening.

    Respond to this mail at earliest, and hope it will resolve the issue.

    • Snapdeal_CST says:

      Dear Hitesh

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Hitesh,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  81. ViShal Deep says:

    I want to know about sd cash how will got it

    • Snapdeal_CST says:

      Dear Vishal,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  82. My galaxy grand max from snapdeal has a spoilt speaker u cannot even hear a ringtone at full volume

    • Snapdeal_CST says:

      Dear Vishal,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  83. Shekhar Prakash Bhambure says:

    Hi I am Shekhar I have purchased 16gb micro SD card on 2nd Feb. Details are strontium memory card 16gb micro SD class10 item code 241613 order no 4746892558 sub order no 6312771319 OK now it is not working message r SD card damaged so I want replaced a new SD card. Thanking of you. My cell no 9850817890 email address shekharbhambure44@gmail.com

    • Snapdeal_CST says:

      Dear Shekhar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Shekhar Prakash Bhambure says:

      Responsible person for snap deal here I faced a problem for the communication that I have faced the problem so many callers are calling me as a Snapdeal customer care number so. Help me to resolved it and remove my post from the home page of Snapdeal. I hope you are solve my problem thanking of you SHEKAR Bhambure

  84. paresh says:

    Dear star / man
    Im purchase mobile intex aqua power
    this is very hitting and hang

    plez this producet returned back
    and give me another piece

    • Snapdeal_CST says:

      Dear Paresh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  85. tushar says:

    Worst service of gojavas i am retrun your product

    • Snapdeal_CST says:

      Dear Tushar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  86. jiva says:

    Dear sir
    Aap only ye Bataan de ki Yamaha par I425 ke saath .adopter include hai ya alag se purchase karna padega

  87. jiva says:

    Hi
    Main Yamaha par i423 musical keyboard kharidana chahta hu ya to mujhko uske baare main puri information de. Ya for apna care number btaiye toll free .main order dena chahta hun

  88. jiva says:

    Hello Im jiva
    Please toll free contact numbers send for haryana

  89. Manjit singh says:

    I want to sale my product plz contacts with me @9815943987

  90. Suresh says:

    Pls give delivery at BALODA BAZAR pin code 493332 CG. HUGE COSTOMER HERE

  91. Rajput says:

    Hello,

    Order Id- 4843112538

    This item already taken from me for replacement but no any further information shared.

    Please confirm when will i get this item. I need the same shoes in Size.7

    Thanks,

    • Snapdeal_CST says:

      Dear Rajput,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  92. shiva Kumar says:

    I am order one key chain in snapdeal delivery to onther key chain really bad…. don’t order snapdeal friends plssssss…. all…

    • Snapdeal_CST says:

      Dear Shiva,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  93. k vinod kumar says:

    Cancel my order id 5007743196

    • Snapdeal_CST says:

      Dear Vinod,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Hi Vinod,

      Please mention correct order id and share the complaint description accordingly. Order id mentioned in your complaint does not match with order id shared by you.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear vinod kumar,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  94. anand khope says:

    I did not get the free 8 gb memory card with karbon sparkel v mobile.please send it

    • Snapdeal_CST says:

      Dear Anand,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  95. ashok kumar b k says:

    this is regard my request no 15237374,purchase amount of 499.00 dt 24/01/2015 air blower, i have received the product, my a/c was debited 2 time, kindly refund i have contacted several time on phone there is no proper response.

    • Snapdeal_CST says:

      Dear Ashok,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear ashok kumar,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  96. Anil kumar says:

    Maine aap downlode pe 3000 ka offer dekha tha but wo offer mujhe nhi mila

    • Snapdeal_CST says:

      Dear Anil,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

      • Jaspreet Singh says:

        Hello Snapdeal guys,

        Subject – Pathetic Services from Snapdeal.

        I have placed an order (Order ID : 4883228599)  for the Westeren Digital hard drive of 2TB capacity. The order was placed at Feb 10th 2015 and delivery date was promised as Feb 16th.

        However it is not yet delivered and I am not getting any update on my concern. I have emailed number of times and yet no call back, no resolution either. I need this hard drive on urgent basis.

        If you can not get it delivered then give me my money back I will order the same via Flipkart.

        I demand  a timely response, or I need to go through court for the same.
        Hope to hear from you guys soon.

        Jaspreet Singh
        9814298240

  97. Hi I have ordered 3 SONY XPERIA Z3 phones on Snapdeal website on 17/02/2015. The Phone has been quoted each as RS 9999 on 75% DISCOUNT. Also I have called them and intimated that I need the product surely for which they replied no problem we will process it for you.

    I was eagerly waiting for the product the next day and checked my mails about the further information. There was no reply at all from them. So when I called and asked about it they are saying sorry the product was cancelled we could not process the same.

    I am terribly disappointed with them. Also then they are saying that due to technical errors the price has been quoted wrongly and we can do anything for you.

    I have all the details about the order and confirmation email about the order placed with them.

    Please help me to resolve the issue.

    Snapdeal ORDER id: 4977756403, 4977799991 and 4977876905.

    My contact number : +919043108149
    Email address: sharath.sk12@gmail.com.

    • Snapdeal_CST says:

      Dear Sharthak,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Sarthak Kumar,

      Thank you for contacting Snapdeal.com.

      While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

      http://www.snapdeal.com/info/termsOfSale

      Yours sincerely,
      Team Snapdeal

  98. I am writing this letter to express my disappointment with a recent purchase from Snapdeal
    Snapdeal had displayed offer as 77% off for the occasion of valentine day for (Samsung Galaxy Grand 2 Grey mobiles and Dell 15R 5537 Touchscreen Laptop).

    so impressed and I ordered Three (Samsung Galaxy Grand 2 Grey mobiles) and one (Dell 15R 5537 Touchscreen Laptop) through (https://www.snapdeal.com) on 13th Feb 2015. but on the next day snapdeal canceled the order.

    So I need these products which I have been ordered no more explanations please.

    below are the ordered details.

    1)Order Id:4919617090
    13th , February 2015
    Order Id:4919617090
    Dell 15R 5537 Touchscreen Laptop (4th Generation Intel Core i5-4200U- 4GB RAM- 750GB HDD- 15.6 Inches Touchscreen- Windows 8- 2GB AMD Radeon HD 8670M Graphics) (Silver)
    Rs 15181

    2)Order Id:4917415522
    13th , February 2015
    Samsung Galaxy Grand 2 Grey
    Rs 4003

    3)Order Id:4917301953
    13th , February 2015
    Samsung Galaxy Grand 2 Grey
    Rs 4003

    4)Order Id:4917154151
    13th , February 2015
    Samsung Galaxy Grand 2 Grey
    Rs 4003

    Séance snap deal released offer for the valentine day occasion so I had placed the order on snapdeal and i have made the payment for all the order through HDFC bank credit card. Next day order got canceled by sbapdeal, thus snapdeal failed to deliver the promises, so I want above mentioned products as per the commitment.
    All other details are mentioned in complaint text

    • Snapdeal_CST says:

      Dear Nilesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Nilesh Ganjewar,

      Thank you for contacting Snapdeal.com.

      While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

      http://www.snapdeal.com/info/termsOfSale

      Yours sincerely,
      Team Snapdeal

  99. Jitender Pruthi says:

    My Order id 4989553365. I want to cancel this order(segate hdd and memory card) but i do not get any cancellation confirmation for segate backup plus slim hdd of 5637/- rs only

    • Snapdeal_CST says:

      Dear Jitender,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Jitender,

      We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at help@snapdeal.com.

      Regards,
      Snapdeal Online Team

  100. Shekhar says:

    I orderd ” Bodyfit 26 kg Home gym, 14 inch dumbbells, 1 curl rod, Glove,wrist band & Rope.” I rcvd the parcel but when I opened it, 2 things I.e. ‘Gloves & Rope” were not in parcel. That were not added while packing.
    Do the needfull.
    Order id: 4800882334
    order placed on: 2015-02-05 15:53:20

    • Snapdeal_CST says:

      Dear Shekhar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  101. deepak says:

    I have buy a mobile Panasonic eluga s order no. Is 4391906872. The charger us not working . so please replace it.

    • Snapdeal_CST says:

      Dear deepak,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  102. md . siddique . says:

    I want to cancel my order . My order no is 4947183495. Plz cancel my order .

    • Snapdeal_CST says:

      Dear Siddique,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Siddique,

      We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at help@snapdeal.com.

      Regards,
      Snapdeal Online Team

  103. Mani says:

    I ordered a LAN card on 4th Feb 2015 in snapdeal.com. The Estimated Delivery date was mentioned as Feb 14 2015. It means the maximum time which an order can take to be delivered.

    But I have not received my product yet. I have sent a mail to customer support and even after asking for updates multiples times, there was no response.

    This is a worst online shopping experience. Other shopping sites deliver the product within 2-3 days maximum but Snapdeal is least bothered about their customers.

    Who should be the next point of escalation? There is just an mail id(help@snapdeal.com) given to be contacted and no one replies even after sending 5-6 mails till now.

    The track shipment link is not updated as well.

    • Snapdeal_CST says:

      Dear Mani,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  104. Anjar hasan says:

    Snapdeal is not better than flipcart or eBay bcz replacement time is very limited… If a person placing the order and went to another Palace for 10 days the replacement warranty has expired…. It is there for my dear all frainds if you purchead any product please see the replacement warranty other then purchead from eBay or flipcart or Amazon…. I recommend you to purchase products from flipcart or eBay where customers and administrative support is better than Snapdeal

    • Snapdeal_CST says:

      Dear Anjar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  105. What is this snapdeal. why u cansel My order.4886498791 .first u dispatche my order late 5 days. After u tell me. Cancel my order.snapdeal doing very poor work. Why u playing customer heart. I want my order.

    • Snapdeal_CST says:

      Dear Sanjay,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal_CST says:

      Dear Sanjay kumar uttambhai soni,

      We sincerely apologize for the inconvenience.
      Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

      Thank you for your cooperation.

      Regards,
      Snapdeal Online Team

  106. sumeet kaur says:

    Hi i ordered the w ghost white legging from snapdeal u can check from this registered no 9891146510 but it was non branded as shown on site .. i returned it and wanted refund.. i called customer care they r saying its in your sd cash but i have not received it yet and also.. i have notsigned in.. i buy the tthings normallu without my account . So plz lemme know .. i tried purchasibg another thing but sd cash is unavailable. . Plz lemme know how i can use it it was for Rs 268. Thanks plz contact me snapdeal ream asap. Thanks

  107. roshni soni says:

    I have ordered pittsburgh polo club PBPC-241 combo watch set which are not in working condition.
    item code – 170574
    order no -4889632074
    suborder no -6490175236

  108. Mohan says:

    Im purchase one micromax canvas juice A177 mobile on youe site, the snapdeal shows the mobile internal storege is 4GB but i received our product only internal storge is 703.55 kindly rectifie my problem, kindly do the need full, as soon as possible.

  109. Anas Khan says:

    This my order no 4892380693 check complaint and solve it.

  110. ashwathkumar kn says:

    My name ashwathkumar kn order no 4832812176 cantact no 9972403881 mail ashwath.kn7@gmail.com
    This is my first order check it t urgently i need it very fast i already pay the amount through net banking please… contact me or mail me the reason fo delay in delivery please

  111. PUNEET SINGH says:

    YAR ABHI TAK GHAR PAR PHONE NAHI AAYA DATE 13 KI DI THI AUR MAINE CALL KIYA TO SNAPDEAL BALO NE EK NUMBER DIYA AUR BOLE KI IS NUMBER PAR LAGA LENA AUR LAGAYA TO DUSRE AADMI NE BHI EK NUMBER DIYA AUR MAINE PHONE LAGAYA TO BO BOLA KON SA PHONE YAR TRACK KARKE DEKHA TO GWALIOR AA GAYA ME BHIND ME REHTA HU YAR IS NUMBER PAR CALL KARE 9074930047 AUR 14 DATE KO PHONE AANA CHAHIYE

  112. roshni soni says:

    I lorderd pittsburgh polo club PBPS-241 combo couple watch set those watches are not working….
    Item code -170574
    Order no- 4889632074
    Suborder no- 6490175236

  113. subhash says:

    my order no. 4829955582
    ktc mini usb bluetooth dongle
    delivered my office but this product is folty
    please replece it..

  114. subhash says:

    my order no. 4829955582
    ktc mini usb bluetooth dongle
    delivered my office but this product is folty
    please replece it..

  115. Sri says:

    My order number is 4900693681. I wanted to present a gift to my fiancee on Valentine’s day. it was given the product ‘ll be shipped in1 day but till now Italian not done, I ordered before 2 days. When I contacted your customer care people they told it may take 1 week. I have given to gift wrap it and need to gift but since it’s too late to ship I want to change the address, so it will be delivered directly to them. But there is no option to change the delivery address.

  116. deepak kumar says:

    I have purchage trademill recive in dimage condiation aginest complant no 15506519 but no responce snapdeal is fake site

  117. varnika tiwari says:

    pls cancel my order no is 4900498585

  118. shah paras says:

    my order no is 4590971412….pls request karta hu yar e replace kardo varna refund kardo…kitna time ho gaya …apki aur se koi reply hi nahi he….customer ke aise bevkoof hi banate ho kya?????…..u providing a bad services….9016744811

  119. Nasim Malik says:

    Mane 3 shose order kiye the mile sirf 2 teesra kab milega complement b ki h

  120. Rahul Kumar Verma says:

    I had received wrong tempered glass cover for Samsung galaxy mega 5.8..so kindly change it…

  121. prabhu says:

    This is inform to u,My order no 4692906475.. Philips Electric iron..but no body delivered in my address..pls inform me

  122. sayed yaser raza says:

    Hi, my order no is 4881465456 placed today 10/02/2014 .If possible wants to get that soon if you have urgent shipping service let me know can’t wait for 5-6 days.

  123. Rahul Yadav says:

    sir,

    I am Rahul and i have ordered lotto shoes on 22 jan 2015,but i have not received my order till date my order id is : 4567369602, and sir delivery date exceeds day by day…i am not happy with your service ,please respond me about the delivery of my shoes,when will i get my shoes.please respond as soon as possible.

  124. Aman raja says:

    Sir my needs Nokia 515 mobile phone so please sir information my email address. This product is available yes/no

  125. veer says:

    REGARDING MY ORDER NUMBER-4573637436

    SNAPDEAL SEND ME FAKE MAIL…

    ITS A FRAUD COMPANY

    SNAPDEAL SUPPORT, Feb 6, 17:16:
    Dear Durga,

    Thank you for contacting Snapdeal.com.

    Please accept our apologies for the inconvenience you have experienced.

    We would like to inform you that 50 SD App Cashback has been credited to your snapdeal account.
    In case of any further assistance or clarification on this issue, please reply to help@snapdeal.com

    In case of any further assistance or clarification on this issue, please reply back to this email.

    Assuring you of our best services always,

    Yours sincerely,
    Customer Service Team – Snapdeal.com

  126. Annu kocher says:

    i oredered 1 teddy beer from snap deal.. i am totally unsatisfied with ur services.

    i seen in image a different teddy and i got a different teddy.

  127. B.ELACKIYA says:

    I placed the order in jan 25 zavlin yellow casual shirt. i have message in jan 29 we received the order. bt still am not received it …. why…???

  128. Sasikanth says:

    Iwant to cancel My order

  129. Mene ek jecit liya he WO bahu badha he mujhe wapash karna he belhivery.1111018845946

  130. shailendra singh kushwah says:

    I am shailendra Singh Kushwah waiting for refund still ur not credited money in my account

  131. Please cancel my order 4793517514

  132. Burhan says:

    I had placed order on Snapdeal.com for HP 1020 Plus Printer on 28th January 2015 on offer price at Rs. 2970/- for which I have received confirmation with order no. 4683023234 and today i.e. 04th February 2015 I have received SMS and E-mail that order has been cancelled, why you cancelled order automatically ?? and I think you are making fraud and fool to customer by attracting and giving low price rates and after that you waited longtime and then cancelling order. Now I require the product at Rs. 2970 anyhow thats it….

  133. vijay singh panwar says:

    Dear sir
    My name is vijay singh panwar
    My order no 4691338411
    Is deficit so plese change the order

  134. Chandrakant Dhadve says:

    Dear Snapdeal,

    Please reply with solutions and concern person contact detail for refund or replace.. and stop doing copy past of your same email replies (apologies and all) to everyone.

    regards,

  135. Patel Ravi K says:

    I Ordered a 2 piece of reebok wrist black dial watch And ordered No 4698970032. I pay of worth 500 Rs. By Cash on Delivery.In Parcel only 1 piece is exists and delivered piece is damaged. How can I replace or Return??

  136. anwar jamal says:

    Mai victoria station clock mangwae 2 ek kaa handle nahi hai usko bhej dain

    • Snapdeal says:

      Dear Anwar Jamal,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

    • dear sir my order
      sir mera order abhi tak nahi aaya h

  137. MUKTI GOGOI says:

    My purchase of Micromax canvas doodle 102 on 31/01/2015 from SNAPDEAL was not working properly.
    Which even after fully charged switched off unknowingly.
    Are d product duplicate.
    I m very upset for my purchase with snapdeal.
    M not satisfied with d product.

  138. manu dhakrey says:

    hello sir, i orders kemei trimmer .whoose order no.is 4679715076 and sub order no. is 6228958535… on Snapdeal.com in product descrpition is written that in package you’ll get trimmer,brush,charger and a oil bottle… and when i get my package and i opened..i did’nt got the oil bottle.. !! please help… its kind of cheating…!! :(

  139. ashokwelcome145@gmail.com says:

    Sir i want to buy hcl me tab v1with calling.but pin code is not verifying so please help me to buy tablet
    Email ashokwelcome145@gmail.com
    Mob num-8979404763

  140. Debdas Saha says:

    Hi,
    I had ordered a HUL pureit water filter through snapdeal, bangalore. worth of Rs.2300. But unfortunately one of its parts(carbon polisher) is damaged after unpacked my courier immediately. I have received that product on 30.01.2015. My AWB no. 111107710896 snapdeal ref. no. SLP230310707.My name Debdas Saha.

  141. Gautam Bajaj says:

    Hi Team. Could please help to get refund of money for LED 15W. Worst experience i have . please call

  142. raman says:

    Hello my name is raman. I ordered a stationary bike with back support n paid the money by cash for the same. But snap deal gave me a bike with no back support. I want to return the product, but to no avail as all the customer care numbers r of no use.!!!! Please if u can help then it’s good otherwise I need to go to the consumer court as u gave a wrong product…. by the way ur services r really poor….

  143. satheesh says:

    HI

    i Ordered Skull Candy ear phone and that was damaged i could not able to realise that the product was damaged ..after 7 days i raised a complaint but they are not able to replace it .
    this was your mistake because delivered is damaged one i can see the damage and its neatly sticked with glue ..i want my product should be replaced ..if you say the same thing i will approach in other way ..please don’t cheat the customers ..

    sub OrderID is (5770427673)

    Thanks

  144. pankaj shukla says:

    Hello,

    I am gsn phanikumar,
    I have lost my bill retail invoice kindly reqested to u please provide me duplicate bill (retail invoice) in below email id-pankaj.shukla94@yahoo.in

    The details are mentioned below

    Oder no. 3572232141 panasonic p81

    Invoice date 14nov 2014

  145. rakesh says:

    I was booked some items but the same has not yet been delivered

  146. sunita kumari nazir says:

    Hello i am sunita order no4422933951please my payment refund thru chaque sunita kumari please my compait acept and help me

  147. swarajya lakshmi says:

    Hi

    This is G.Swarajya Lakshmi, order a back cover for HTC Desire 816. But received a back cover of sony xperia which is on the name of Mohit from Gurgoan, Haryana. I want my money back because I cant TRUST you now.

    My order No: is 4550705046

  148. Kirti Gupta says:

    Hello I Am Kirti Gupta In From Noida I Order Product From Snapdeal
    My Order No Is 4324087378 (Ivoc Smart Purple Shirt is 15029218.)
    Amount Of The Product Is 299 ,But After I Got The Product,The Product Doesn’t Useable So I Returned The Product To Delhivey Courier On 18.01.2015.Then I requested Snapdeal To Refund Money(SD Cash) But Till 15 Days I Didn’t Get My SD Cash.I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal. So Kindly Help Me My Contact Number Is 9717922967.

  149. ARPIT KAKANI says:

    My order no is 2254683526 dated 12th , June 2014 I have ordered HTC Desire 700 Black amounting to Rs 19490 and I received the product also properly. But from few days i have problem on starting the Mobile. My one year Warranty period is also not expired. Kindly guide me what next I have to do. I’m from Nagpur.

  150. shreyas hs says:

    is there no online option in snapdeal ,

  151. mithlaj says:

    1.
    Xiaomi 10400mah Mi Powerbank With Li-ion Bat
    Sub Order No. Dispatch From Price
    6072093179 i purchased very bad ,i orded from snapdeal but iside cover is shopclus what is this and the colour is black i orded is silver and its brocken ithought its genuine site so ineed my mony back or pls sale a genine prodct

  152. I need to one product of ”Shoe Island Brown Ankle Length Shoes” size 9 ( 26.7 cm) Rs.499 only. my mob no. is 8879426877

  153. isnigdha chauhan says:

    I am isnigdha chauhan,few months back I bought a helmet,but that was small in size,I returned it,but I forgot the password of my id which I gave and requested the costumer care executives to please send the sd cash to my new email id,but even being a regular customer,my request was neglected,the amount was-740rs,my previous id was-vannuchauhan10@yahoo.com and the new one is-vannichauhan10@yahoo.com,and no.is-8892477619,kindly look forward to my request.

  154. john lalsangliana says:

    Cancel Order ID : 4579426080

  155. Indu says:

    I have ordered one combo product toy for my kid. I have placed an order on january12,2015. still i didnt receive my product. getting irritated. My order id is 4410810071. Please reply

  156. SANDEEP UNDHAD says:

    Order ID : 4360158618
    Order Placed on: 2015-01-09 16:35:34
    RETURNED BY JV EXPRESS AND item has been picked up by the courier
    2015-01-22 00:00:00AND YET NOT I RECEIVED MY RETURN
    THANK YOU FOR YOUR SERVICE AND PLEASE REFUND ME EARLY AS POSSIBLE TO THE GIVEN UPON DETAILS AS PER YOU REQUEST AND SHALL MAIL ME RAGARDING MAIL OF PROCESS AND CANTACT ME AT MO.NO.9377968662 AND I CONTACT YOUR SERVICE CARE NO BUT I CANT CONTACT. SO, PLEASE CONTACT ME AND REFUND ME ON MY GIVEN BANK DETAILS ON Snapdeal Customer Support . THUS, I THANKING YOU

  157. Rakesh Balwani says:

    My first purchase from Snapdeal has been a horrible experience. I have ordered a Dell tablet. Firstly I got the product delivered after 7 Days and that too another model which I have not ordered. After complaining I was told that this product shall be sent for pick up and the product I had ordered should be delivered to me. They sent for pick up of product and there has been no response after that from Snapdeal. After calling their customer care no. was shocked to know that the product which was picked from me for return has not reached them and is in transit even when I and Snapdeal are both in NCR region. I have earlier bought products from other e-retailers(i.e. Amazon, Flipkart etc.) and had an excellent experience but never experienced this callous attitude towards customers.

  158. shumaila says:

    Hello I m shumaila I orderd titanium blade treamer but yet l have not receive plz do u work fast I have urgent

  159. shumaila says:

    I have not receive my order why?????

  160. rajeshdas says:

    Deliver prodct fast ur delivery is slw some ordr do nt reach…its matrix nutrition ordr frm guwahati..rajesh das..mysterio485@gmail.com

  161. rani pushplata says:

    hi sir this is one of regular customer of snap deal,
    want to intimate please cancel my order no. 4601081746. as i have some personal concern

  162. shaily Sharma says:

    Cancel my order no.4628276861

  163. shafkat says:

    Plz give me toll free no.of snap deal customer care….my product has some issue.

  164. Amardeep singh says:

    Hello i ordered two differenent colour slippers but i got same colour so i kindly request u to replace one of them
    My contact no. 7814655837
    This is order
    Order No. 4540494912

  165. Alka Tikka says:

    Hello I am Alka Tikka from Mumbai. I odered a product from snapdeal.
    My oder no. Is 4525971745( prestige 14.0 Induction Cooktop) The product cost is Rs2155 but the product was broken when it was delivered. Kindly replace the product as soon as possible.

  166. YASHMIN ANSARI says:

    DEAR SNAPDEAL, I HAVE ORDERED SOME OTHER TAB BUT YESTERDAY I RECEIVED THE OTHER ONE I HAVE DONE IT ONLINE PURCHASE. IT HAS TO BE TAKEN BACK . ORDER NO IS 4427048963. KINDLY CALL BACK 8898276784 REGARDS

  167. Aman taneja says:

    Snapdeal company is totally fake company so dnt buy any products from there ….company has cancelled my order without confirmation from me so now I will go to court (consumer court )

  168. satish kumar says:

    cancal my order no 4545773912 mobile no 9905716137 i am going to plz nex time order

  169. satish kumar says:

    pzl sir cancel my order no 4545773912

  170. AJAYA KUMAR PRADHAN says:

    Dear sir i have ordered Nomex Simple Drill 10mm + 6HSS Bits+ 1 Masonry Bit Combo having odrer id 4437353925 Order Placed on: 2015-01-14 08:19:23 and sub oreder no 5919858511 . i have got the parcel odrer today but inside pack different material than order i have ordered.
    Inside pack i have got Tiger power tools manufacturing limites brand power tool of 10MM ELECTRIC DRILL Hahing code no-TGP-010 300watt.
    What shall do to get my product or call me 09438103345 for guide as i trust you and brands. i can not contact in any site. please
    Thanking you
    AJAYA KUMAR PRADHAN

    ORDER NO : 4437353925
    MOBILE NO- 09438103345

  171. I placed a ORDER NO. : 4339967657Order Placed On : 2015-01-08 14:17:57, i got it within 3 to 4 days but it was not correct, it was having a big whole in saari, then any how i returned ut to back snapdeal, but not yet i got it , i am mailing yon info@snapdeal, nd help@snapdeal.com but no reply no response…

    i am tired of all with d snap deal, can anyone help for the update….

  172. yogesh says:

    my order : 4375924496 win ur send check complaint

  173. niharika says:

    plz cancel my order ….order no 4553233184

  174. sabbani bhaskar says:

    i have ordered the coaster full sleeves sweatshirts via order no:4408454730 and am not interested due to you have sent the fake product. You have arranged reverse pickup for that product through your courier JV EXPRESS with ticket no:14751544 on 17/01/15 but still today your courier has not attended for the reverse pickup and your courier partner has called to me and asking me to come and give the product to him(courier agency) or else he wouldn’t attend to pickup the product what are doing when you cannot take the product if you cannot take the serious action i may go to the consumer court regarding the issue so please refund my money back while you cannot take away the product

  175. v.satish says:

    sir., i ordered 3 items in snapdeal,1]’super deals stylish Rosra Mens’s analog watch .quntity is 2 watchs(unit price is 245r,for 2 watchs 550R including delivery charges).and 2)shopgenx S-shock black sport wrist watch for men[combo offer].unit price 481.total amount is 1031 rupees.My order no is 4454265611.delivered in 19-01-2015.but now i see my products (one Rosra mens analog watch is not having in my products.so plz tell me wat will i do now plz send me rly sir.(v.satish572@gmail.com).

  176. monika says:

    Hello i order the butterfly wear black poly cotton regular collar monochrome jacket i want to return it and replace as the initial order is of long size and i want in medium i want to return kindly help me the procedure for return and replace i m trying to customer care but it didnt get any reply please replyr
    order no is:4491496764

  177. Deepti says:

    Hello I Am Deepti In From BangaloreI Order Product From Snapdeal
    My Order No Is 4433324387 (sub order no:5914708809,Angel Saree Chiffon Saree)
    After I Got The Product,The Product color and look is different ,So i want to reurn the product.please support

  178. Adinarayana says:

    I ordered shoes on 15 jan.my order number is 4458458559.today i received a message that my order was cancelled because u r not able to deliver the product within the time.i want that shoes .so please give me reply

  179. Mohammed Saquib Qureshi says:

    Hi i am register as seller on snapdeal and selling unstitched Women’s Designer Apparels. i not have tin and tan number. so can i sell on snapdeal.

  180. My order cancelled and asking me to place a fresh order for same product where there is huge price difference now:
    I had ordered ‘Amway Nutrilite Protein Powder – Family Pack Of 1 Kg’ from SNAPDEAL on 15th Jan 2015 which was priced at rs.1099 which had very huge discount on it(its usually sold at around rs.3000). Now after 6 days they cancelled my order just because i had managed to order it for such a low price and are asking me to place afresh order which costs rs. 2700 to rs.3300. Its just very unfair. I had even called and also given in written that don’t cancel my product, they also called me back on the same day just an hour before the product was cancelled and asured me that the product will be delivered and will not be cancelled. But they cheated me, they just want to rip off more cash from my pocket. They cannot do this to me. Somebody please intervene.

    Shopping Site. SNAPDEAL
    Product Code. 5938061563
    My order no. 4451778630
    Sub-order No. 5938061563 (It was when i had personally called them and also given in written not to cancel my order after 3days)
    My Email. lokeshk33@gmail.com

  181. Vipul Sharma says:

    I ordered pair of reebok sleeper order no 4138589723 on 25.12.2014 at snapdeal. They have not delivered the product till 7th jan 2015 instead of 7 day estimated delivery shown on portal . When I asked them to return the amount due to late in delivery. Then they started playing game by saying ” refund is under process” . Even now 20.01.2015 they have not returned my money.

    Meanwhile I have given multiple mail on customer support but none of them responded by return mail except system generated mail

    Finally today I have send legal notification to customer support via mail. Tomorrow I will send legal notice on snapdeal customer support mail for returning principal amount + compensation for late in payment + mental agony suffered. Also I will despatch hard copy to corporate office for information before moving to consumer court in hyderabad.

    Anybody can help how to teach lesson to such fraud company so that they never ever dare to so the same with other by mentioning any error in my procedure in filing suit against them

  182. Kumaraguru says:

    I have ordered a flip cover for my LG OPTIMUS L7 II P715 last week. Snapdeal reference no is SLP212863602. i have received a product which is mismatched. Ihave ordered cover for L7 II p715 but i received cover for L7 II P713. I want the correct product which i ordered and which fits to my mobile. I dont want mismatch product. I need the correct product as soon as possible. For any queries pls contact to my nos 7829459439/ 8197996479. Pls do the needful.

  183. imran shaikh says:

    I ordered karbonn titanium s1 plus mobile from snapdeal (ORDER NO – 4363486922). The mobile is a faulty one. It hangs and shuts down in every 30 minutes and does not switch ON until I remove the battery and reinsert it again. I don’t know what to do now. I can’t trust karbonn company any more. Can I get some branded company’s mobile like samsung , nokia or sony by giving this mobile back in the same price range?

  184. A.Saran kumar says:

    Dear snapdeal,

    I have returned my purchase item (Micromax Unite 2 A10) for replacement on 07.1.2015. I was informed that the damaged item was received by you on 09.01.2015 but i didn’t receive any more information from your side. My replacement item is due for more than 10 days (since 10.01.2015) and i haven’t been informed anything about my shipment. I request you to take necessary step and check on my delivery as soon as possible. My pickup order no_5563926916.mobile no_7418205425. Please Reply For Me.

    By
    saran kumar

  185. A.Saran kumar says:

    Dear Snapdeal,

    I have returned my purchase item (Micromax Unite 2 A10) for replacement on 07.1.2015. I was informed that the damaged item was received by you on 09.01.2015 but i didn’t receive any more information from your side. My replacement item is due for more than 10 days (since 10.01.2015) and i haven’t been informed anything about my shipment. I request you to take necessary step and check on my delivery as soon as possible. My pickup order no_5563926916.mobile no_7418205425. Please Reply For Me.

    By
    A.saram kumar.

  186. Sir,
    I ordered a powerbank for rupees 1400 and got a defective product which is not at all discharging the charge. I registered return and after 10 days still it shows return approved. No body approched me to take back the product.. is this a fraud work of delaying to avoid the return back… please i have great respect on paytm… and dont spoil that..

    ORDER NO. 71062405331 Dec ’14 10:20 pm
    Ambrane P-1000 Portable Charger (Black)
    Qty: 1 | Sold By: Ambrane
    Rs 1416
    RETURN APPROVED
    i request you to do the needful at the earliest and i am very much frustrated..

    venkateshkannan
    venkiavk@yahoo.co.in

  187. Shubham says:

    Order Id 4430606260
    I HAVE PURCHASED A LAPTOP ALONG WHICH I ORDERED A GOOGLE CHROMECAST WHICH WAS FOR FOR FREE ABOVE 35000. but later on now on delivering the Google chromecast first they are asking money for it. And I have ordered them laptop plus chromecast that is for 35000 but they are delivering me single product asking for money.. Please sort it out sir.. That should not happen to your customers..
    9411511179

  188. Sukhmeet Singh says:

    My oder no 2914111830 is pending from 4 months . I am not getting my money back . Your snapdeal team was saying that you will get cheque of rs 3500/- . This is the worst online experience i had . Please refund my money back as earlier as possible.

  189. Hi, I purchased sunflame chimney on 11th OCT which was delivered in 30th Oct (great service) no one contacted for installation as mentioned on website. Found product damaged. Contacted them for month bit no one gave proper response. finally one of customer support mentioned to send image of damage. Once that I sent , i recived mail to send to so and so address by myself and courier charges will be reimbursed in 2 days upon recipt. Sent item on 9th Dec and recipt on 10th dec. Courier money was refunded on 6th JAnary after repeated reminders(what a promise ). But still snapdeal mentiones they didn’t recived the product. Then why courier charges are refunded.
    Also there is a tracking number …then why it is not tracked and reported me. I sent through their courier partner Blue dart . Why snapdeal is saying it is not recived. They even not bother to call customer by themselves. We need to call them and calls are STD.
    Can I know when I will get back my money. And why calls are not toll free. Toi avoid customers calling again and again?

  190. rajmmohan says:

    I want to purchase samsung galaxy grand neo gt-19060 on 90 % discount but delevery option not available in tamilnadu krishnagiri,coimbatore the seller is QUALITY how to i purchase

  191. sanchit says:

    these guys ahve stolen my 604 rs and are not refunding after i made a reutrn 10 times i have complained and everytime their answer is same computerized like here these idiots are doing here ..after complain what we get is that idiotic comuterized message like here

    • sanchit says:

      these guys ahve stolen my 604 rs and are not refunding after i made a reutrn 10 times i have complained and everytime their answer is same computerized like here these idiots are doing here ..after complain what we get is that idiotic comuterized message like here order id 3859542716

  192. Balvinder Chauhan says:

    My self Balvinder chauhan , I purchased Mi power bank 10400 mah , but there is problem with this device , my mobile is chrge only 2 times when power bank is fully charged so pls give me proper reply for that problem

  193. yogendra tomar says:

    i have orderd galaxy grand 2 on 10-01-15 but still not deliverd, i think its a long time to delivery process comparison other sites.

    plz solvout my problem otherwise i will cancell my order
    my order no-4375359314 on 10.01.15

    please reply as soon as

  194. hi i have purchased causal shoes from online shooping through shapdeal on 8th jan 2015
    and i received shoes on 13th jan 2015.the shoes which u have sent me not proper and the shoes has been damaged and shol of the shoes has come out and u knw what it dint even complete 24hours of delivery. let me wts happing

  195. PAVANA says:

    Dear Sir,

    I have order the dress from snap deal ,the order no is 4377257047
    But i have not received the item till now , but i got the mail confirming i have recevied the item , pls do resolve this issue and pls do solve this issue .

  196. sushil kumar says:

    I want to return my order no is 4331964081

  197. JAYA KUMAR says:

    my previous mail not response for you pls cancel the order immediately I want urgent
    required refund amount take action immediately

    ORDER NO:4204472838
    ORDER NO:4238973053

  198. dulal deshmukh says:

    Sir I have ordered wrongly for a shoe which ordered number is 4421121160.pls cancel my order….

  199. Deepak Dwivedi says:

    i had ordered a pair of sparx navy blue sport shoes (suborder no.5742378830) of size no.8 but i have been delivered with a pair of shoe one of size no.8 and another shoe of size no.6………………….
    after having made such a big mistake snapdeal is asking me to send shoes back by any national courier…………………
    means i’ll have to spend more on courier…………what’s the use of buying online………..snapdeal is only making mistake and we’ll have to pay for it……………….i’m fully fed up with this service which snapdeal is providing……….

  200. Vikas bachloo says:

    Had purchased helicopter ( toy)and digital watch both are not working. Pls tell me what to do. I think ur not creating a good brand for itself. Lost 1500 in this way. How to return my things. Regards Dr. Bachloo vikas

  201. Saravanan says:

    Snapdeal Order: 4403837315 ….Item despatch confirmation not yet received
    Booked Product (water bed) is urgently required for a bed ridden patient …Kindly confirm despatch details immediately.

  202. raju says:

    i have order washingmachine from snapdeal and it is not working fine and i have complaint for that product and 1 week has gone and still there is no revert i have get from snap deal. helpme

  203. Aisha says:

    Hi snapdeal team ….I have ordrd pegion non stick cookware on 3jan2015 I got the delivery on 10jan but stil I dint got my SD cash plz check it ….my order no was 4260596211

  204. sakthi says:

    I have purchased more than 3 products in your service.
    All the time I use the cash on delivery , for free home service.
    But first flight courier provide the worst service.
    All the time they were forcing me to come to their and collect my product.
    Then why you were put free home delivery.

    If it continue then I have to choose any other online shopping service. Mistake done by courier it will affect your network..

    So kindly take any action.
    The courier office is located in vriddhachalam (tn)
    First flight courier.

  205. I Had place a order on 31st dec 2014 for the windus formal black shoes size 6.Order Number is 4218942808. I receive the product on 2 jan 2015. but there were some size issue. so i raise a request for return, so snapdeal provide pick up from my location. JV Express Courier ( Docate number :45325820 ) pick up the product from my place on 5th jan. And still the Product is nor reach to the Snapdeal . So may i know that the Product has been missing by Courier or something else happen or the JVExpress Is a fake courier company which is working on behalf of sanpdeal.Still all Question has a mistry.

    Please Let me intimate the status of the same on Kamlesh6290@gmail.com.

    Waiting for the positive response from you.

  206. :I need your any contact mobile number and also cancel.my order my order no.4400767920

  207. SAJID says:

    Hi
    You gave me the defective one
    My order no is 4232564492
    Item code is 185261
    Please do the needful

  208. Vinayak gaikwad says:

    Dear Sir,

    We have order Nova Superior Jumbo Roti maker. Order No. 4127557879 and product we received. But due to product not working it is return to Snapdeal and also get msg we refund ur amount. But still We have not received any amount and revert. We have also drio a mail to helpdesk of snapdeal but not reverted. So Pls do needful and revert my refund status. otherwise not getting revert today. We are going for consumer form for getting fast revert. So if it is getting smooth revert so it is god for us.

  209. Hello Sir/ Madam ,
    This is prinsh here, i would like to tell you that i have ordered a combo jeans with different color, My order no. is 4320685714 ,today i got one product in that you guys given three jeans in same color . this had ordered different jeans with different color but i got product
    so only tell me what will i do with that product .
    so its my humble request you to please give me my product

  210. dipak says:

    I dipak kumar pradhan my order no is 4356479468 please rply my order is successful

  211. Mohd Asghar says:

    I want to cancel my order bearing no 4350439199 because at the time of placing order it was showing dispatch in 1buisiness day but now msg send by SD is delivery by 17 Jan 15 I am leaving to Dubai on Sunday 11 Jan 15 if u can deliver by tomorrow that’s on 10 Jan 15 its OK if not then plz cancel that order On Jan 9, 2015 5:42 AM, “Snapdeal”

  212. pradeep says:

    Hello this is praddep i want my refund of product order no 3961557545 sub order no 5317820740. Which was taken back on 26 December …I have not got refund till now…Jan 8 …they said I’ll get within week…I haven’t got yet…

  213. NARESH KUMAR YADAV says:

    my order id is 4148537553. i want to return my product and get refund but my product is not make me seen in the website so please tell me how can i get my money.

  214. AMAN KUMAR says:

    Please cancel order id number-4326266237

  215. pooja says:

    Poor quality products

  216. krishna says:

    Dear Sir,

    we regret to inform you in feature we cant order single item from Snapdeal.

    The online best shopy is Amazon, why because we ordered some items.

    we requested for return , them itself came and picked the items and within 4day they credited the refund.

    This is the Business talent, not like snapdeal.

    that why the snapdeal is behind going, there is no responding from your end.

    after respond every time repeating same story with in 48hrs you get the refund.

    you peoples are not changing your behavior/ snapdeal cant improve.

    Regards

    Krishna.

    …………………………………………………………………………………………………………..

    Dear sir,

    with reference to trailing mail regarding the Return pickup of item;

    we regret to inform you , we cant do. you have to pickup.

    we have already facing a problem with you regarding the : complaint number 11267705 EGREEN DDR3 2GB RAM – my son was ordered long back and he is received wrong product. Till date we are not received the Refund/replacement on EGREEN DDR3 2GB RAM.

    so kindly request you , you have to arrange courrier service. And don’t send this type of request mails, my stand is clear we cant do.

    Note : After receipt of Refund/Replacement of item then only we are going for new procurement items from snapdeal.

    Regards

  217. JAYA KUMAR says:

    I will ordered datawind tablets in 29/12/2014 pay for rs5999 online payment but will check order status inprocess customer care talk the order is cancelled but not show in order status so second time ordered 01/01/2015 pay for rs5999 online payment but will same check order status inprocess no response for customer care no answer correctly
    kindly cancelled two order
    ORDER NO:4204472838
    ORDER NO:4238973053

  218. Somyaranjan says:

    Halo I am Somyaranjan,,,my order Id-4193951057(Micromax Canvas A1 with android one,screen white,,price-5699)

    Actually that product is diffective ,there have many problems like 1st -i try to download any application in the play store or music,video from the chroum browser that’s failure or not possible downloading from the internet for me,the 2nd one is the Bluetooth device is pairing to another device but not receiving or sending any application,photo video etc,,3rd-the most thing that the memory card file and the device internal memory(ROM) is not show in the icon,,so I try to install file manager,my file,Astro file manager etc from the play store but downloading not start,,so I want to return the product and refound my money.

    Actually I don’t have found the refound and return option.what can I do for that?so please help me or refound my money and please give a customer care number for contact with you.please please please reply me quickly my number 9776675271.email-abinashchoudhury02@gmail.com my email id.

  219. manikanta says:

    hi sir,my name is manikanta .I ordered 3 items in snapdeal on 5th january 2015.My order Id:4296177607 I paid money (Rs.1706) through the net banking.Today morning (6th january 2015) I received a call from snapdeal .They said my Order was cancelled…So please refund my amount or conform my order and send me conformation mail to my mail.
    My mail Id: Mani.ong33@gmail.com
    My Order Id: 4296177607.
    my contact no:8522032675

  220. Santosh says:

    dear sir,

    You are going to cheet the people????????????????????.

    i have order Gold Vision Mini Bluetooth Speaker 2 nos’ order number: 4252644647 but it delivered only 1 qty, i return the product to the delivery boy who is given to me.

    Regards,
    Santosh

  221. amit says:

    why they have only one type of ans here in this forum , ie , write to us at help@snapdeal.com, their auto system will reply u like that ” we sent your mail to our concern department ” or if u call their customer care then they will say , u wiil get your refund within 24 hours (in case of sd cash) u will get it within 5-7 working days , your money is cover under trust pay etc etc , again n again they r saying like this , their time will never come for your return , why why why why why

  222. amit says:

    now we have only one option left ie if we want to get back our money from snapdeal then we have to go to consumer court along with PM ..and we have to do it before shutdown their door

  223. manikanta says:

    hi sir,

    My name is manikanta.I ordered 3 items in snapdeal on 5th january 2015.My order Id:4296177607.I paid money (Rs.1706) through the net banking.But today morning (6th jan 2015) I received a call from the snapdeal.They said, my order was cancelled.But i paid money through the net banking.So please help me to refund my amount or to conform my Order.If my order is conformed then send me the conformation mail to my mail id…thanking you…

    My mail Id:mani.ong33@gmail.com
    My Order Id: 4296177607
    My contact no: 8522032675

  224. sathya says:

    I have order one no Pigeon Super Storm Mixer Grinder of Snapdeal Order No. 4224758870 has been HANDED OVER to Gati courier. Tracking number is 586772839 and item was reached gati courier near chittoor.item order in my home near puthalapattu but he spoke not deliver it will home.pls collect item in my office near chittoor. Pls need to respond.

  225. sathya says:

    customer service numbers not respond to my calls.

  226. sunil says:

    Coustumer care

  227. ANKIT says:

    Hello I Am ANKIT In From KISHANGARH {RAJASTHAN} I Order Product From Snapdeal
    My Order No Is 4194955495 (NOVA TRIMMER
    Amount Of The Product Is 285,But After I Got The Product,The Product Doesn’t Work Then I requested Snapdeal To Refund Money(SD Cash) I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal. So Kindly Help Me My Contact Number Is 8104454359

  228. Kathiresan says:

    Hi,

    I am very very dissatisfied with the way snapdeal is behaving.

    My order id is 3515498363 and i have returned the product but it is been more than a month since they received back the product but still refund amount is not yet credited back to my account. I have sent several emails, complaints and i called up customer care many times(Every-time they say we are processing your request, will update you sir) but none of them worked out and finally i had to pay my credit card amount from my pocket with an interest of 73.1 rupees.

    Hereafter a BIG NO to SNAPDEAL!!

    Below are the status:
    ——————————
    Your returned item has reached us2014-12-15 12:12:29
    Your refund/replacement request is being processed2014-12-04 00:15:38
    Your returned item has been picked up by the courier2014-12-03 21:02:00
    Courier pickup for return has been scheduled2014-12-01 12:29:20
    Your order is delivered2014-11-28 15:16:00
    Your order is shipped and will reach you by the estimated delivery date 2014-11-26 02:07:15
    Your order is packed and waiting for the courier pickup2014-11-25 23:36:58
    Your order is received at warehouse and waiting for the courier pickup2014-11-25 22:40:25
    Your order is packed and waiting for the warehouse pickup2014-11-25 11:57:00
    Your order is getting packed2014-11-25 10:03:51
    Your order is under process by the seller2014-11-24 19:46:11
    Your order is confirmed2014-11-24 19:46:11
    You order is successfully placed2014-11-11 14:41:49
    Your order is being verified2014-11-11 14:39:41

    Still no clue what is happening in their end.

  229. Kavi says:

    I have bought mobile on Dec 2014. But it is not working now. Having some board problems… It is sorry to say that I misplaced the Invoice. So I request you to kindly send the invoice copy to the above e mail id.

  230. nisha says:

    My order I’d – 4229761771
    I got wrong item inside the packet . Bill and label is same which I ordered
    but the item is different. I m very disappointed. I want to return it and
    get my actual product which I ordered .please help me how can I return it.many times I sent a mail to help@snapdeal.com but its failing .
    Plz do the needful.please mail me nishu2507@gmail.com

  231. geeta says:

    sir
    i order dt, 01.01.2015 karban tit.s2 but some reason i don’t want this handset, money problem. please cancelled my order. order .no. 4238944179

  232. PAVANKUMAR-H says:

    THANK U SIR

    I received good product. thank u once again, for replacing the product.

  233. Ramesh says:

    Dear SD,

    The shoe delivery to my shoe has mall function inside the show which gives me trouble to wear this and also shoe shows Size 8 which I am using for all my shoes but the shoe provided by Snap Deal is very small for the same size. I want to return the same product.

    I called the Customer care but no body answering but phone bill is continuing for the number 9212692126.

    Let me know what should I do for the same

    Order No : 4199596411
    SUB ORDER NO : 5620173174

  234. Mohammed Saquib Qureshi says:

    Hello sir, I am Registered as Seller on Flipkart and i got an mail for KYC and Business Details, i properly enter all the details of my business but i don’t have tin number. I sell Unstitched Apparels so tin number not necessary for Unstitched Clothes. But it’s mandate on Seller form.

  235. Amarendra Singh Chahuhan says:

    Dear online business tycoon ” The SNAPDEAL”

    Order ID/Purchase Date- 3932911725 / 11th , December 2014

    It is extreme level of carelessness that has been shown by you and your team. It seems like a headache to shop with you.

    During the month of December last year I have booked a product “Kaspersky Internet Security 2014 3PC 3 Year”. I have received the product which was tempered – a used product with all seal broken, so I have requested a return. After returning the product, snapdeal arrange the same product from a different dealer which is also like the first one – a used product with both seal broken, I have received yesterday 2 Jan 2015.

    How it could one be ensured that, what snapdeal claims that it only sales 100% original genuine product.

    Issues:
    1- The courier charges of first defective product which I have returned have not been reimbursed to me even after sending the courier slip scan copy to you.
    2- It is highly frustrating to receive the used product again.Now I need to waste my energy and time and now money also to send it back to you.

    Request:
    1- I would highly obliged if you do not merely say “We regret the inconvenience caused” , rather work to get the problem solved.It is my experience with you, last time, that you never regret for the same , because if you really do so you never repeat the same mistake.
    2- It was the worst online shopping experience with you, so I like to request you to return all my money via bank transfer to my account for the product and the courier charges.
    3- I need some contact number so that I could contact you via phone.

    I hope that you would understand the seriousness of the repeated mistake from your side and really try to solve it as soon as possible.

  236. Dear sir. My order no was 4173618696 ( Samsung 32 gb micro SD card.) But I received the parcel on 02.1.15. And open the packet and I saw one deferent products. And other invoice order no. 4179425003. (Sandisk 16 gb SD card) and below price. So please verify this matter. C.no- 9474081222

  237. intekhab alam says:

    I placed an order on 21.12.2014 and my delivery date was of 31.12.14 but till now i didnt received my product and when i called customer care to sort out my problem then they use to say me dat you will get a reminder from courier company in 24 hrs but till now neithet i get any reminder nor my product.. My order no.is 4091206379. Please help me out as soon as possible.

  238. manoj saini says:

    Please contract me
    My Contract no 09634422337

  239. rima dey says:

    my order no-4194526523
    product code-5613837285

    this product are not bluetooth syastem,i youse vedio,photo,send or recived anathor mobile,

    please ans me:9732270350

  240. aayush says:

    i want to replace my order my order no is 5596361471, from Mathura
    please

  241. aayush says:

    i want to replace my order my order no is 5596361471,please

  242. Pavan G V says:

    Hi, This is Pavan from Bangalore.

    I want to place an order for HP Pavilion 15-P077TX Laptop now.

    Since its 3:45 PM on 31st December I wanted to confirm if the invoice would be generated for same date.

    I want to submit this invoice to company and it should be dated on or before 31st December.

    Could you confirm what date Invoice would be having??

  243. abdul hannan shaikh says:

    i m buying mobile micromax juice a177 before 5 days back n got it defect piece i try to contact snap deal but not coming any answer what i do please solf this problem

  244. preet says:

    Hllo all frnds i say about snapdeal he is a very good very very good beacause i bought many product all very good working i love that mmmmuuuuuaaaaa
    Preet sidhu

  245. ravi singh says:

    Hello sir,

    I have a order Shoe Island Brown Ankle Length Shoes (Size: 8).my order ID: 4154554360 | Order Placed on : 2014-12-26 14:28:18 size-8,

    Today i m collecting my order (shoes), then i have cheked,
    but it does not fitt well to my feet, shoes size is different – small too my feet. so I need to return back and refund or replacement of same it now.

    Thanks

  246. Veerendra Kumar Singh says:

    Snapdeal is a big mistake. Of My life…..very worst experience customer care service……i tried more than 20 times stiil no response only m wasting my money……i order canon camera before 6 days for metro city banglore upto now i did’t get that camera ….my frd order within 2 days he got through flipkart……my order no. 5583125826…..pls do somthing snapdeal sir…..

  247. latesh Naik says:

    Order no. 3860321729. Suborder no. 3860321729. Token no. 13218009.
    I have not recieved my refund towards return of above order. I sent 5 to 6 mails regarding same but hv nt received any feedback till date.
    Hope atlst nw i wl get positive reply.
    Thanks

  248. sneha subhash waghmare says:

    Hi I m. Sneha Waghmare from Airoli navimumbai…I order product from snapdeal order no is 5198056643 kajal. Saree party wear multi colour art silk saree amount of product is 1150..I got the product but what the saree show on the photos its not look like that so I return it but I didn’t got my refund
    I m having customer care no its always swtichoff.kindly help me my contact no is 8898732302

  249. pavithra says:

    We ordered a another product so I have to cancel my order my order no4195806436

  250. pavithra says:

    We ordered a another product

  251. Mudveer swamy says:

    Hi,
    Today I have received my order that is a streer junkies pack of 2 white & black shirts (Size 38/39), & The Order No is 4139488838. But i would like to replace the same order for (Size 40 M) due to size problem. so Now kindly replace the same product in the size of 40M. I hopefull i will get possitive respond from snapdeal team.

    Thanking You,

  252. reddy says:

    Dear sir,

    I have ordered style home grey xl classic bean order no 4108683663, i ordered on 14/12/14 but they sent message it will be delivered on 20th Dec, later they said 26 Dec and now they are saying 1 Jan, after 1st it might 15 Jan.. So kindly refund the amount either send my order within 2 days.

  253. Dear sir Last day i have booked one tab that is HCL me Y 1 tab rating 4899. And till i was get it and sir tell me the procedure to delever the product.

  254. Suraj.p says:

    Hello my name is suraj i am from karnataka .i have ordered mobile phone on december 25 but still it was not shipped…my order number is 4136621608 pleas check and replay

  255. Sruthi says:

    Order number : 3119159204
    Details : Ignis Modish Black Heeled Sandals
    I have returned two products and I would like to know when the money will be refunded. request #10512489 & request #10512489. I don’t have any track after i returned both products to Blue dart.

  256. pooja says:

    I don’t know my product code. I want to tractrack it .i need a reply faster . by pooja

  257. PAVANKUMAR-H says:

    my contact no–9663844362

    order no–3235710740

    my address ;-
    pavankumar H.c/o yogish naik,
    swathi hotel, opposite Bajaj show room
    near AKN hospital, jigani 560105.
    bangalore

  258. PAVANKUMAR-H says:

    I have all call recordings and call list from 24/10/2014to till day,

    I don’t want any reason, I want only good product(Sony sr370 dvd player)

  259. PAVANKUMAR-H says:

    I ordered, Sony sr370 dvd player 2 month back , u gives defect pieces I complaint so many times ,for replacing , not response from your side, already spend exact 2 months, waste my money, time ,currency everything , I gives u 4days,i want good product. 5th day morning go to consumer court. then u ready to face the problem . I am not responsible.

    be carefull

  260. Ravi Kumar says:

    Sir,
    I need your help in below regard.
    I have ordered a RO Service Heathy In Line RO Filters 2 Carbon Filter+1 Sediment Filter+6 Elbowon 15th Dec from SNAPDEAL. Still now I have not recieved the item. I got a traking number fromSNAP DEAL & BLUE DART for the ITEM. But while tracking through Blue dart, it is saying Consignee’S Address Incomplete/Landmark Needed.While my second Ordered id 4084472864 higgies Wonder Pants delivered.Then I Called bluedart Bhagalpur Office on24th Dec14 and remembering my address.After 2 days (26th dec) I called bluedart office Bhagalpur(Bihar), they said that Iteam was Returned To Origin At Shippers

  261. tahir says:

    CAN U PROMISE THAT U WILL RETURN THE NEW PRODUCT IN GOOD CONDITION. BUT IN MY OPINION I WILL BE SATISFIED IF U GIVE ME THE PLASTIC HANDLES OF MY APRICOAT PRODUCT. MOBILE NO. 9860272022 MY ORDER NO. : 4101851513 :( . IF YOURS SERVICE PERSON WILL COME HERE THAN I WILL RETURN HIM THE PRODUCT. BUT PLEASE IF U GIVE ME THE PLASTIC HANDLES I WILL BE SATISFIED. IT WAS MY FIRST SHOPPING ON SNAP DEAL AND I M VERY DISAPPOINTED………… MY MOBILE NO. 9860272022 CONTACT ME . :(

  262. tahir says:

    CAN U PROMISE THAT U WILL RETURN THE NEW PRODUCT IN GOOD CONDITION. BUT IN MY OPINION I WILL BE SATISFIED IF U GIVE ME THE PLASTIC HANDLES OF MY APRICOAT PRODUCT. MOBILE NO. 9860272022 MY ORDER NO. : 4101851513 :( . IF YOURS SERVICE PERSON WILL COME HERE THAN I WILL RETURN HIM THE PRODUCT. BUT PLEASE IF U GIVE ME THE PLASTIC HANDLES I WILL BE SATISFIED. IT WAS MY FIRST SHOPPING ON SNAP DEAL AND I M VERY DISAPPOINTED

  263. tahir says:

    I got the apricoat non-stick set. The quality is low. The handle is also already broken. There are some scratches on it. Also the thickness is low. I want my order to be refunded or to be replaced. Please snap deal help me. I REQUEST A POSITIVE FEEDBACK FROM U .. MY PHONE NO. 9860272022. MY PRODUCT CODE IS —-
    5497597983 MY ORDER NO. : 4101851513 PLEASE CONTACT ME IN SHORT TIME :(

  264. tahir says:

    I got the apricoat non-stick set. The quality is low. The handle is also already broken. There are some scratches on it. Also the thickness is low. I want my order to be refunded or to be replaced. Please snap deal help me. I REQUEST A POSITIVE FEEDBACK FROM U .. MY PHONE NO. 9860272022. MY PRODUCT CODE IS —-
    5497597983 MY ORDER NO. : 4101851513 PLEASE CONTACT ME IN SHORT TIME :( :(

  265. tahir says:

    I got the apricoat non-stick set. The quality is low. The handle is also already broken. There are some scratches on it. Also the thickness is low. I want my order to be refunded or to be replaced. Please snap deal help me. I REQUEST A POSITIVE FEEDBACK FROM U .. MY PHONE NO. 9860272022. MY PRODUCT CODE IS —-
    5497597983 MY ORDER NO. : 4101851513 PLEASE CONTACT ME IN SHORT TIME

  266. I m very sorry to say tht snapdeal hv vry poor performance of the product like maxel trimmer ak 900 i got it frm snapdeal nt vry nice product so i want to complain against it please gv me ur contact no nd i hv to chng the address nd contact no

  267. jayavardhan says:

    Hello I Am jayavardhan from andhrapradesh I Order Product From Snapdeal
    My order is HP Deskjet 1510.it isdeliverd 20-12-2014,it’s not working .iam in A.P in anantapur,pls tell service centers.

  268. Fariha kalyani says:

    How to cancel order

  269. Binodbihari Biswal says:

    bbiswal14@gmail.com.
    Mobile no-9573575041.my order no-3487156702.Panasonic p31white.13nov.ko receive kiya.product damage hai.14nov.ko blue dart courier main mobile parcel sakura tread links ko return diya .aaj take mere ko mobile return aaya nahi.ple mera mobile no-9573575041.

  270. prabhu says:

    sir

    I placed my order no:3120371114,code:4224162733, whirlpool frost free 242lts Neo ic 255 royal reffrigerator on oct,10th. But i CANT RECEIVE THE PRODUCT due to not available in the city. Now i want to place my order with different addresss. kindly reply me .My no:8939226024

  271. By the by I amn’t Sudarshan from Tamil Nadu. I don’t know y u r doing like this……………. I am Bhavani Jammula from Hyderabad. You had deleted my comment from the comments page………………….This is very very very……………….odd to see…………..

  272. Ganesh V says:

    My name is Ganesh i had booked Micromax unite 2 on 17th dec 2014 the order no is 4041623421.The item was despatched through ecom express tracking no 716341482 and the delivery date is given as 27th dec 2014.why ten days required when flipkart and amazon giving delivery in 2 days.the shipment was uploaded on 18th dec 2014 from jaipur but still the website shows it is in Jaipur only. and i am trying to contact snap deal but the number is not available.And i am trying to cancel the order it is showing as cannot be cancelled. I personally request to the customer’s not to deal with snapdeal it is all bogus & bullshit in the TVS advertisements.I will not accept the item if it is not delivered in time.

  273. Vinod says:

    Hello
    I m From Punjab I was ordered a product from Snapdeal,
    My Registerd Mobile No. 9464336699
    i was odrd a Nokia Lumia 630 There was a offer if i ll pay Via HDFC card then i ll get Rs.400 Cash Back after 75 days But Till 15 Days I Didn’t Get My SD Cash.I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal. So Kindly Help Me My

  274. Sudharsan says:

    Hello I Am Sudharsan In From Tamilnadu I Order Product From Snapdeal

    My Order No Is 3388088993 (Zebronics Colt Headphone Headset With Mic For Laptop Pc Mobile Phone)

    Amount Of The Product Is 335,But After I Got The Product,The Product Doesn’t Work So I Returned The Product To Delhivey Courier On 8.11.2014.Then I requested Snapdeal To Refund Money(SD Cash) But Till 15 Days I Didn’t Get My SD Cash.I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal. So Kindly Help Me My Contact Number Is 9994481710

    • Snapdeal says:

      Dear Sudharsan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
      working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • S.Murali krishna says:

      snap deal people saying that Electronic items once you taken it will not be returned. This is a very bad policy, No protection for the customer.
      Its use less to buy on-line
      Dr.S.murali krishna

    • khusi nama says:

      My order id is 4433719873 and my itam code is 1939127 sport shos
      I want Replec my shoes pl tell me what to do
      Thanks
      My No. is 7726993698

  275. avinash says:

    My complaint against the order number (2902502891) that was already been raised and snapdeal team working on same from last 3 months .
    Complaint Number: 11181523

    awaiting for my refund status not getting proper response care no & email id
    kindly revert

  276. k thirupathireddy says:

    I ordered Fastrack Core NB9735NL02 Women watch. Order No.3947020186 from Snapdeal but they delivered faulty product which is not working.I returned the product they say that they will pick up with in 48 hours but till now they didn’t. Its already 5 days over. Till now there is no response ..

  277. siddesh says:

    Am from chitradurga.. Karnataka…
    my order has came Through u r bluedort courier …am contacting them for my parcel since 2 days but they are not delivering me…they r too irresponsible… So plz cancel my order

  278. preeti chaturvedi says:

    Dear sir,
    I Want to cance my order. My id code is4074622774 and my mobile no is 9468735130.
    I ordered a fashion embroidered saree .
    please cancel my order.

  279. P EYAZ says:

    I HAVE PURCHASED 2 TRIMMERS with referance No:5397577245 and 5397527250 but i have received only one trimmer in the box with referance no: 5397527250. Please take a complaint and refund the reamaining amount or courier the second trimmer.

  280. mukul vashishyha says:

    Id no. 3946949659. I purchased hydrolic jack combo pack but jack is not work ink properly

  281. Sweta Roy says:

    MY ORDER NO. : 4021735600. Order made on 15th Dec, but delivery date is given for 29th Dec. Difficult to understand! I strictly need to get it by tomorrow (20 Dec) itself.
    Please arrange accordingly
    P no 9163309140

  282. Mukesh Meena says:

    Please cancel my order
    my order id is 4056608317

  283. sweetsantu76gmail.com says:

    Sir please i dont need the wrong product please take it return and send me my order . . .creative ep630 earphone. . .

  284. Vivek says:

    Hello there,

    I have place an order with order ID: 3919345733 10 days ago and shipment is in Still In Progress, I would like to know
    How many Weeks does this still take?

  285. manish says:

    Sir up to know i have not deliver my laptop i ordered my laptop on 12 of dec 2014 sir please its my humble request to deliver my laptop as soon as possible because i facing problems in my studies.
    Order id-3970348630

    Thank you sir

  286. vivek says:

    Plz let ma no y my product is getting delayed.my produced should b delivered.but it has noat yet came.and one more item it has noat shipped yet plz cum back as soon as possible

  287. maqbool says:

    sapdeal refound serviece not good

  288. maqbool says:

    sapdeal refound service not good

  289. vicky says:

    Item name
    Leana Cotton Smart Light Brown Chinos
    Suborder Number 5254595947
    i am unable to track the order the delivery date is before 12 dec 2014 & i am
    unable to login through my reg email id wekinayal@gmail.com .plzz kindly help me out.

  290. shagun arora says:

    My order no 3976009441 has free gifts worth Rs. 3264 and it was about to get delivered within two days but it has not been yet delivered.so please tell me wen it will be delivered

  291. Shabina Momin says:

    I hv buy sanjeev kapoor tandoor standard i want to replace and buy super sanjeev kapoor tandoor please u help me in exchange

  292. Mukesh Kumar says:

    Dear sir,
    I tried to place an order but due to some connection problem could not do it but still my money got deducted from my account.
    Even I don’t have any order no nor any other transaction no.
    This is my bank statement- CC Avenue/CCABL1ETW650/0044195189/Buy Violet

    Please look into this matter and do the needful.
    Thanks and regards,
    Mukesh Kumar

  293. rohit says:

    I have orderd a mobile phone.payment was deducted but order not place.no information about my payment.i talked with bank.then said payment debited to snapdeal acount.i comlaint many times but no response from snapdeal.y u r doing fraud with people.my request no is 12993390.the executive said it take 48 hours to solve complaint.but it almost 6 days.i m going to file a suit against snapdeal in consumer forum and in akosha.i spent almost 100 rs in your fraud paid customer care numbe

  294. shweta says:

    Dear sir,
    I tried to place an order but due to some connection problem could not do it but still my money got deducted from my account.
    Even I don’t have any order no nor any other transaction no.
    This is my bank statement-‘’ PURCHASE SUBJECT: MCUPOS 11DEC1838 Card no.: 5497XXX5XXXX2604 11DEC AVENUES IND PVT LTD Ref: 434634681434 Ref No :- 11DEC1838”
    This is the link of the product I was trying to purchase-
    http://www.snapdeal.com/product/woodland-brown-boots/1337804623#bcrumbLabelId:226.
    Please look into this matter and do the needful.
    Thanks and regards,
    Shweta Patnaik

    • Snapdeal says:

      Dear Shweta,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

    • Piyush says:

      REG ORDER NO. : 4202539698

      SNAPDEAL always commit wrong shipment dates

      I have ordered a room heater on 29th Dec, it was supposed to be shipped by 30th dec and shipped by 4-5th of Dec.

      Till now it has not been shipped, these people frequently do such things and they should be either be flagged/banned or warned by government

      I have never received satisfactory response from snap deal and it has been fourth instance

  295. vilas popat Dale says:

    I want to change my address plz tell mi how to change it and tell mi on my phone number

    • Snapdeal says:

      Dear Vilas,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  296. Purnendu Mishra says:

    I am very sorry to say that Snapdeal has the worst service. My order id is 3046402906. As it’s not fit my size so i returned it and Snapdeal Team told me that they will credit me the Courier charge. But after 1 month still there is no reply. Also they have no customer care number. I spent 200 rupees by trying to call them but nobody is there to response.
    I suggest all my friends not to go for snapdeal. Flipkart and Amazon are far better than this shit.

    • vijayakumar says:

      Very worst customer service from snapdeal. I received damaged product from snapdel. I reship the product by bluedart courier as per customer care report. still i did not receive my amout. Also there was no response from customer care.. Please don’t buy any product from snapdeal….My complaint number is 12775727…one more thing there is no toll free number for snapdeal…….

    • Snapdeal says:

      Dear Purnendu Mishra,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal says:

      Dear Purnendu ,

      Thank you for contacting Snapdeal.com.

      With reference to your email in regards to the refund, this is to inform you that we have already credited the SD cash in your Snapdeal account. Kindly log in to your account and check.

      We would like to inform you that SD cash is Snapdeal cash which you can use for your future purchases with Snapdeal.com which will be valid for next 1 year.

      We would like to inform you that you can follow the below mentioned link to know how to use your SD cash.

      http://www.snapdeal.com/info/gvhowtouse

      Assuring you of our best services always,

      Thanks & Regards
      Snapdeal Team.

    • Satish Kulkarni says:

      I am also agree with you , I have also bad experience about Snapdeal. Very dirty servicy.

  297. Bimlesh Singh says:

    Pls wrong item send in Surat

    • Snapdeal says:

      Dear Bimlesh Singh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  298. Varun Gupta says:

    DEAR SIR
    MY NAME IS VARUN GUPTA AND I BOUGHT A PRINCE AIR LITE POWER 135 SQUASH RACKET FROM SNAPDEAL.COM. AT THE STARTING, THE RACKET WAS WORKING PRETTY GOOD BUT SUDDENLY AFTER 12 DAYS, I HIT A SHOT VERY SOFTLY AND IF YOU PLAY A BOAST SHOT IN THE GAME THEN SOMETIMES THE RACKET HAS TO BE TOUCHED ON THE WALL. IN MY CASE, MY RACKET TOUCHED VERY SOFTLY AND I SAW CRACKS COMING ON THE FRAME. NOW AS YOUR RETURN POLICY SAYS THE PRODUCT HAS TO BE RETURNED IN 7 DAYS AND MY RACKET IS 12 DAYS OLD. NOW WHAT SHOULD I DO??? I BOUGHT IT FOR RS.4000 AND THE RACKET’S MARKET COST IS RS7500 AND IT IS A VERY RENOWED ONE. SO WHY DID THE FRAME GOT ALMOST IN A CONDITION OF BROKEN. I WANT MY RACKET TO GET REPLACED WITH A NEW ONE. OTHER WEBSITES LIKE FLIPKART OFFERS 30 DAY REPLACEMENT GUARENTEE BECAUSE THEY KNOW THAT THEIR PRODUCT IS GOOD.THIS IS MY FIRST TIME THAT I AM BUYING ANYTHING FROM SNAPDEAL. DON’T MAKE IT A BAD EXPERIENCE FOR ME KINDLY REPLACE IT AND FOR FURTHER DETAILS, YOU CAN MAIL ON MY ID.

    • Snapdeal says:

      Dear Varun Gupta ,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  299. Manoj Gupta says:

    I ordered HP Deskjet 1510 All-in-One Printer on 10th December from Snapdeal at 9AM (Order ID:3900524469)during so much advertised Season of 9 hourly sale and opted COD. My order was confirmed by Snapdeal at 9:03AM same day and I was very excited about the offer on snapdeal.

    But When I checked my Order Status today, the order is showing CANCEELED. When called customer care, it was informed that order was canceled by them due to OUT of Stock issue and same item can be ordered again.

    If this is the case, then why snapdeal is doing so much marketing and launching hourly sale with jaw drooping offer. I treat it as cheating with customer by advertising lucrative offers so people login and buy items and snapdeal can cancel order after the sale.

    I expect that SNAPDEAL will stop such things and would resume the delivery of my order at the earliest.

    • Snapdeal says:

      Dear Manoj Gupta ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  300. rohit says:

    Dear sir, I wanted to exchange my order no 3815592336

    • Snapdeal says:

      Dear Rohit,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  301. Please cancelled my order. order no-3884134194

    • Snapdeal says:

      Dear Nirmalya Kumar Das,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  302. Ravinder Kaushal says:

    Sir,
    With due regard it is painfully submitted that i had sent all pictures of broken mop set in October 2014. Further the pictures of returned courier sent by me has been sent in November 2014. Hence it is once again requested that Rs. 1340+ 200=1540 be returned to my account at the earliest. The details of account had already been sent to you in November 2014.

    I had been suffering a lot from your side and no concrete step has been taken to resolve my issue.

    Earlier Complaint number-10926549
    My order No. 3250662097 dated 18/October/2014

    Regards

    Ravinder Kaushal
    Contact No. 9417215304

    • Snapdeal says:

      Dear Ravinder Kaushal,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • payal says:

      all the time snapdeal says my team is working on it. we never know till when they will be working and when we will get our problem solved.. fake statement by snapdeal..

  303. SANJOY KUMAR BASAK says:

    Sir,

    I need your help in below regard.

    I have ordered a HAVELLS OTG on 12th Nov from SNAPDEAL. Still now I have not recieved the item. I got a traking number fromSNAP DEAL & BLUE DART for the ITEM. But while tracking through Blue dart, it is saying tracking number is not found. While checking with BLUE DART, they said that Iteam was returned to SNAP DEAL as service can not be provided as their service is not available at my area.
    After this, I have been following up with SNAP DEAL Customer Support (help@snapdeal.com & voice customer support @ 09212692126) from last 4 weeks(all mails are attached with this complaint). Every time they are saying they will work on it and they will provide resolution within 48 hours. But they never have called me till now. At last, I informed them to cancel the order and refund my money. Still the order is not cancelled. I have lost all my hope on them and now its look like they are avoiding me.

    Please help me to get my money back.

    More detail on the order:

    SNAP DEAL ORDER_ID: 3551954772
    ORDER DATE: 2014-11-12 13:33:56
    ITEM: Havells 24Ltr 24 RSS OTG

    Thanks,
    SANJOY.
    CELL: 9163707946

    • Snapdeal says:

      Dear SANJOY KUMAR BASAK,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  304. Rajkumar says:

    I ordered few frocks under the brand NAUTI NATI on Nov 27, 2014. The order numbers are 3724773335 &3720583723.

    After waiting for an indefinite period of time and follow ups, the snapdeal team cancelled my products and raised alternate orders for the same products. Till date, the items have not been shipped.

    Also, I ordered the size 3-4Y, but the alternate orders under 3724773335 have 5Y. Mine is a prepaid order, and the payment is successful.
    I have raised numerous tickets and mailed the damn helpdesk innumerable times, still no response.

    I need a resolution today and my products be delivered soon in the correct size that I ordered. Else, Give me a refund with intererst for the time that u kept my money and for the time that I spent on the site for ordering and for following up.

    Regards,
    Rajkumar AS

    • Snapdeal says:

      Dear Rajkumar AS,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  305. Bharanidharan says:

    Dear sir, I returned my order
    no.3598430243 but did not get the
    refund in my Bank account. i have
    already registered a complaint having
    no.12261664 but still not get any
    refund after almost 20 days of
    registering of complaint.I have sent all the product details and bank account details to u.. I request you
    to please consider my problem as soon
    as possible.thank you

    • Snapdeal says:

      Dear Bharanidharan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  306. Neha says:

    highly dissatisfied with the snapdeal mobileapp. I tried to perform transaction twice but both the time it failed. I had lost my SD Credits and also the coupons that i was using also got expired without the benifits given to me.
    Customer care executives are also not customer friendly. Really disappointed

    • Snapdeal says:

      Dear Neha,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  307. I placed Snapdeal order 3193880959 on Tuesday, 14-Oct-2014, which had following two items to be delivered as part of it.

    1) Nike Air Court Ballistec 4.1 White & Grey Tennis Shoes (size 11)

    2) Nike Air Court Ballistec 4.1 White & Grey Tennis Shoes (size 7) I received Size-11 shoe product but NEVER RECEIVED Size-7 shoe product.

    The issue is open for around 2 months now. I made multiple complaints and written several emails to help@snapdeal.com but there is no resolution till date.

    I reached out to Snapdeal Customer Support (complaint number 11677472) and they are now saying that it has been delivered which is not correct and feels like they are doing fraud.

    Snapdeal has mentioned on their website about Guaranteed Resolution of Complaints within a maximum of 30 days otherwise full refund if not resolved. Also they have mentioned to have 100% Money Back Guarantee if product is not delivered in 10 days after shipment.
    http://www.snapdeal.com/info/TrustPay

    Snapdeal has defaulted on both commitments, and I would like them to take immediate remedial actions and refund my full money immediately with an apology note without which I’ll be forced to take legal action.

    Snapdeal is pathetic with poor quality service and support!!!

    • Snapdeal says:

      Dear Priyank Jammar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  308. prasanth says:

    Sir pleas. Cancel my order 3878927716

    • Snapdeal says:

      Dear Prasanth,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  309. AYUSH KUMAR says:

    sir please provide me the right contact number of snapdeal customer care desk which is in working condition .

    • Snapdeal says:

      Dear AYUSH KUMAR,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  310. abhishekh says:

    Please cancel my order beacouse i hv orderd the product on 1st of dec and its last delievery date was on 8th december but i didn’t get my product yet..and i dont need it now..so please cancel it.my Order Id : 3780757249 cancel it..thanks

    • Snapdeal says:

      Dear Abhishekh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  311. VInay Iyer says:

    Hello Snap Deal Team,

    I would like to bring your kind attention that I had to cancel my order “Order Number 13397792676 reason wrong product delivered” and requested for the refund to which was suppose to get credited to my account. Which unfortunately I haven’t received yet. The best part in between was, that I got a message from Kotak Bank stating that you amount of INR XXX.XX has been transferred from JASPER INFOTECH PVT LTD to my AXIS bank account – XXXX XXXX XXXX XXX, dated 25 Nov 2014, but I have not received any payment yet. So as a disappointed customer I call up your customer care and I was informed that due to technical error the transaction could not be completed, our finance team will remit the payment again. So as I do not had any other option I waited for a week and called your customer care today and I was told the same story again.

    I would also like to inform you that, your team use a great rebuttal to handle the customer “Don’t worry sir your payment is secured under Trust Pay”. I did inform your customer care team member Mr. Suzail Ahmed and unfortunately could not speak to his supervisor Mr. Sumit Kumar as he was busy on other call (I knew it a lie), that please send me written confirmation that because of the technical error the payment could not be refunded earleir and it would get refunded in next 7 working days.

    I hope you can take this seriously and do the needful.

    You have already lost one customer as this was my first order to you.

    Thanks

    • Snapdeal says:

      Dear VInay Iyer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  312. Aparna says:

    This is really bad experience with snapdeal.com..We have ordered one product and we returned the product even. It is almost three weeks now but the amount is not credited into our account. When I am calling to customer care instead of call forwarding to customercare executive call is simply disconnected. Is this the way you should respond???? please think and return the amount back. My registered mobile number is 8008501279.

    • Snapdeal says:

      Dear Aparna ,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  313. Akila says:

    I have returned the product(necklace) i got from snapdeal as it was not the one i have ordered and it was damaged.
    I didnt get the refund amount from snapdeal even after one month.
    When i dropped mail to help@snapdeal.com, they are not responding properly.
    But i havent received my money yet.

    • Snapdeal says:

      Dear Akila ,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  314. vikash tiwari says:

    i like to cancel my order of lotto navy blue shoes my order id is 3851300964 please cancel my orded as soon a spossible

    • Snapdeal says:

      Dear Vikash Tiwari,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  315. himanshu sachdeva says:

    Dear sir, I returned my order no.3562018413 but did not get the refund in my snapdeal wallet. i have already registered a complaint having no.12529808 but still not get any refund after almost 8-9 days of registering of complaint. I request you to please consider my problem as soon as possible.thank you

    • Snapdeal says:

      Dear Himanshu Sachdeva ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  316. please cancel my order

    • Snapdeal says:

      Dear Rajendra Kumar ,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  317. younus says:

    My refund for order no 2747295535 is pending from 3 months. i spend Rs 500 on mobile for calling customer care. Now i am going to file complaint in consumer court regarding my refund amount along with charges.

    • Snapdeal says:

      Dear Younus,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  318. chanchel saha says:

    My oder id 3800082088 please my oder is nokia asha 500 pls mara product mujha jaldi delyver karo….

    • Snapdeal says:

      Dear Chanchel Saha,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  319. Pradeep Chopade says:

    I have just placed an COD Order Number 3844814483 without Login on website. But now i want to cancel the order.. but not able to login or cancel order… please cancel this order and inform me on my mobile number with order.

    • Snapdeal says:

      Dear Pradeep Chopade,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  320. Rahul Koul says:

    I have placed the order for Battery for Galaxy GT-7562 dated 19 july 2014 vide order no. 2458325786, and returned to 9 august to Delhivery at kashmir adress. On following the said case. i have received a mail from your customer care. that its incorporated in SD cash. As we were in kashmir in floods couldnt follow the case due to no connectivity. Although i checked in SD cash its reflect on 0.Zero. Can u check the status pickup receipt no.128614489085 and vide …Please let me now the status

    • Snapdeal says:

      Dear Rahul Koul ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  321. siraaz ahmad says:

    return my desktop hdd item code 012362570
    order number 3771557491

    • Snapdeal says:

      Dear Siraaz,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • Snapdeal says:

      Dear D K,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  322. Vinay Verma says:

    My order ID is 3668323840.placing order on 22nd Nov 14 till now I didn’t receive my item every time I checked my track order but automatically it increases delivery date. What is going on. I didn’t expect from snapdeal very poor response in delivery.

    • Snapdeal says:

      Dear Vinay Verma ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  323. manoranjan pani says:

    My order no 3711257649
    I have received my order that is a macoro pink full shirt,
    dated-02/12/2014 Time-3 pm
    The shirt was defective…..
    already mail to you but no response from your side….
    please tell me some solution…
    its urgent……

    • Snapdeal says:

      Dear Manoranjan Pani,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  324. saravanan says:

    What the hell is going , no one is responding to my re fund request, already one and half month has over for this, there is no response from you people , if u people are not responding I am going to file an complaint , please re fund my money, contact me immediately pH: 9916793216

    • Snapdeal says:

      Dear Saravanan,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  325. monu says:

    I had a refund request for my order no-3772179132. In my case the. Amount has been debited but I have not completed the order and till now not got the refund please refund it quickly for this wrong transaction.

  326. mehak says:

    i have ordered meryland water bag and that on offer of buy 1 get 1 free . i have got only one… either take the product back or return the money. i want action to be taken as soon as possible

  327. pratikar says:

    before u buy any product of worth less than 1000 rs on snapdeal..be alert…because they will send prodcut which ever available ..because for small worthh of product u will not go to legal way…by this they clear their old thing and generate money.
    how can one can sen faulty product? why they not give money back in reverse pickup and when orginial product came u can give that money ??why they not doing this

  328. surya bhushan kamal says:

    problems in order no.3770960906 are as below,

    1. I had ordered micro max unite 2 A106 mobile in Rs. 6199 through SBI credit card but you have charged Rs.7029.
    2. touch Sliding of screen and opening of icons not operating.

    I am requesting you, please exchange my product and return my extra money which you have charged . Unless I will go in the consumer court.
    thanks and regards,
    Surya bhushan kamal
    mob. no. 9471380329

  329. amit shah says:

    hy,
    I bought a pendrive before 1 year.now it doesnot works,i got 2 year garrentty,what i will do about next..

  330. Aman Garg says:

    I wanted to buy a livpure ro from snapdeal. But before buying I checked the livpure website. It is clearly written on the top of it that “Please avoid purchasing Livpure range of purifiers from unauthorised online portals like Snapdeal, Pepperfry etc. We do not provide any guarantees or services for unauthorized dealers.” After this I ask the same thing from the authorised service centre of livpure from my town but reply is still same. But snapdeal is offering me a warranty period of 1 year. I think you should resolve this issue.

  331. Manovi Shah says:

    My order no. is 3750677579.

    I ordered a kinsmart diecast 1:40 scale 2008 Hummer H2 SUV (Black colour). Upon receiving the package and opening it, I was shocked to see that the car had been removed from its original packing and the car had been packed in a water bottle box. The original kinsmart brand packing had been removed. There was no way to know whether the product is new or used, original or fake. I am highly disappointed with this and have placed a return request (Return request id : 12699089).

    I would however like snapdeal to take action against the seller: RIDERS CYCLES.
    I have attached a photo of the fake packing with this email and would like you to take a look at it.

    I am very disappointed with snapdeal and will not be purchasing anything now onwards from your site.

    • Snapdeal_CST says:

      Dear Manovi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  332. Rajnikant Singh says:

    For returning the item… I have to do everything and you will see .. Then what will you do ? Just will wait and watch… I’ m satisfied with your service……

    • Snapdeal_CST says:

      Dear Rajnikant,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  333. Nasir says:

    Please let me know how to remove product from cart. I have 2 product in my cart list but i want to order one of them , so please inform me the procedure..

    • Snapdeal_CST says:

      Dear Nasir,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  334. Respected Sir
    I Booking a ID: 3718982062 on delivered on 01-12-2014 some damage on board
    bottom side. how to send. How Take New Piece.
    this item your address. please send process.
    Yours Faithfully,

    (Seelam Ramalineswara Rao)
    Cell : 9493955152

    • Snapdeal_CST says:

      Dear Seelam,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  335. Rajkumar says:

    wall mount not available in your packing..so i request sent to me. rajkumar.r22@gmail.com.contact number 98844442617

    • Snapdeal_CST says:

      Dear Rajkumar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  336. Rajkumar says:

    i had purchase v guard pebble metalic water heter.. parcel opened heater wall mount not inthe pack

    • Snapdeal_CST says:

      Dear Rajkumar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  337. Mukesh says:

    order id- 3567250659

    • Snapdeal_CST says:

      Dear Mukesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  338. Mukesh says:

    Hi,

    i ordered Shiv Naresh trackshuit, first time i got bigger size and cost of the product is already paid. after that i returned on 25th nov and today 2dec still i am waiting for your response, shall i believe in Snapdeal for future shopping and will i tell my friends to follow this e-commerce,what the reason till now i did not get my product.

    Order Id= 3567250659
    please inform me what is the status of this product. or you are not going to deliver.

    • Snapdeal_CST says:

      Dear Mukesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  339. k.udayreddy says:

    my order no is:37285510029 the prodcut name is Nicer Dicer , i got damaged prodcut plz cont me:8099333425

    • Snapdeal_CST says:

      Dear Uday,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  340. d.srinivasa reddy says:

    excuse me sir/madam
    this is a request based on the product that we have recieved.it has been fine for one week later it is not able to hold air .i need solution regarding this problem ,could i sent it again to snapdeal or any other way of resolving it .the main thing that i saw in the video regarding usage of the product they said that it is provided with a set of plasters in case if ther is any hole by mistake.so please respond to my problem
    tin no:27450853349
    order no:3486785830
    item code:03147212
    suborder no:4708660267
    contact no:9885511554

  341. excuse me sir/madam
    this is a request based on the product that we have recieved.it has been fine for one week later it is not able to hold air .i need solution regarding this problem ,could i sent it again to snapdeal or any other way of resolving it .the main thing that i saw in the video regarding usage of the product they said that it is provided with a set of plasters in case if ther is any hole by mistake.so please respond to my problem
    tin no:27450853349
    order no:3486785830
    item code:03147212
    suborder no:4708660267

    • Snapdeal_CST says:

      Dear Srinivasa,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  342. Dinesh says:

    Dear Customer care
    For my order
    order ID: 3707426890
    sub order ID : 4991567247 is defected piece .
    Please help me replace the item.

    • Snapdeal_CST says:

      Dear Disnesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  343. seema shrma says:

    Sir my order no is 3698416566 there is one pankkh yellow cotton kurti
    One 7 rainbow yellow gorgettte saree.
    Kale ye order aakar wapas chala gay.pls send him soon.its a request

    • Snapdeal_CST says:

      Dear Seema,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  344. arnav says:

    hi, i have ordered a nehru jacket on 16/11/2014, first the delivery date was showing 18/11/2014, then it showed 24/11/2014, then 29/11/2014 and now 5/12/2014.

    the tracking number shows failed delivery, tried calling the courier compamy’s helpline but the phone number given are not correct.

    i wanted the jacket for some event on 1/12/2014 but since my purpose is not fulfilling, i request you to cancel the order or deliver the package as soon as possible (before 1/12/2014). my order number is 3598936700 .

    VERY BAD EXPERINCE WITH SNAPDEAL.COM, WILL NEVER RECOMMEND.

    • Snapdeal_CST says:

      Dear Arnav,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  345. Chinmay says:

    I i purchase smartphone from snapdeal.com in which lt free power bank as mentioned in site. I got that product but charger is not in working condition. So i decided to replace that product.then courier boy pick up the phone. Now today is the 7th day. I didn’t get any information about that product
    I request to your team please replace my product if you are not able to do so you can refund my money as soon as possible.

    Thank you

    • Snapdeal_CST says:

      Dear Chinmay,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  346. manish says:

    i cancel all my order(3723245188 and 3723280971).I suggest to all of friend plz dont deal with snapdeal.Have so much bad experience with snapdeal.

    • Snapdeal_CST says:

      Dear Manish,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  347. sir i want cancel my order,order id 3742260256.please that will be kindness.MY NAME IS PIYAS CHOUDHURY,
    ADD-59,RAMNAGAR ROAD NO 9.AGARTALA.TRIPURA WEST.PIN 799002.
    MOB-9774331753

    • Snapdeal_CST says:

      Dear Piyas,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  348. Faiz khan says:

    My charger is not working….no one responded to it. Even customer care is not helping

    • Snapdeal_CST says:

      Dear Faiz,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  349. plz cancel my order no: 3724241126. Thnx…Its urgent.

    • Snapdeal_CST says:

      Dear Mohinder,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  350. pls cancel my order no: 3724241126. I don’t want this to be processed.
    Thanks…

    Mohinder

    • Snapdeal_CST says:

      Dear Mohinder,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  351. PriyankaB says:

    To SNAP DEAL

    Kindly note I am following up with SNAPDEAL from last a 20 days for reverse pick up. If SNAP DEAL will not come to pick up products, Im gone go to Consumer Court and put a complaint against SNAPDEAL. More over I am very sure about putting feedback on all available social media about this fake behavior of SNAPDEAL. All the Customer Service Agent are helpless and Liars. SNAPDEAL is provoking me to take further steps against SNAPDEAL. If SNAPDEAL will not come and pick up products then I am very sure to go to consumer court and take necessary steps ahead. If you are thinking this is a Common Mail and will not lead to any issue and taking it lightly it will be your fault not my. Moreover all SNAPDEAL employees or Customer Care Executive are Helpless, Liars

    Regards,
    Priyanka Bhalerao
    8080628764

    • Snapdeal_CST says:

      Dear Priyanka,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  352. Kavitha N.P says:

    i place an order on 23rd nov in the name of Kavitha .N.P. But i lost my order no;
    Can u help me with regards…at a time of booking …i Gave 9632892132 diz number….

    • Snapdeal_CST says:

      Dear Kavitha,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  353. AVADHESH says:

    Hello Snapdeal team,
    I experienced very disappointing customer services from ur end. I received a faulty product and requested for return/replace since 1 week.(and problem persist last 2 months)
    I sent mail regarding the issue and contacted customer care so many times but no use. Nobody is responding n replying me in this regard?
    I do not know how to approach?
    I placed that order for my relatives and they are blaming ME for that faulty product.
    ORDER id 2193232911 AND Snapdeal ticket no 12117481
    Can anybody help me in this regard? I am in big trouble last two months due to unavilability of my mobile phone.pls resolve issue early basis.

    • Snapdeal_CST says:

      Dear Avadhesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  354. karthikeyal says:

    Dear Sir,
    I have order a Samsung Galexy 3 flip cover through online on 18-11-2014 (order number: 3620429986). I have not yet received the product and I have received a message from snapdeal the product was handed over to GO JAVAS courier on 20-11-2014 Tracking NO : UNISNPP219096 and will deliver the courier on or before 26-11-2014. But the GO JAVAS courier messaged me the product will deliver within 24 hours. I am not received the product till now, then I called the GO JAVAS customer care and enquired, they said here no man power so it will be delayed and will deliver within 24 hours, again the next 24hour I will not get the product. Then I contact the GO JAVAS courier and ask their Chennai office address if you don’t have man power I will come there and collect my courier directly but they will not give the address. And again said we will deliver the product within 24 hours but still I am not received the product. The GO JAVAS courier service was very worst and poor.

    Thanking you

    Karthikeyan S

    • Snapdeal_CST says:

      Dear Karthikeyan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  355. ajit says:

    Order ID : 3659968316

    I paid the Rs.799 for two piece but when i opened the box ,  there was only one piece.

    Please ,check and send my second piece as soon as possible.

    • Snapdeal_CST says:

      Dear Ajit,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  356. Prakash says:

    From SnapDeal I have bought Llyod split Air conditioned.

    Useless, never buy it from Snapdeal. Llyod says they are not authorised dealer so llyod won’t provide any installation services or cover AC in warranty.

    Since last 25 days I have made so many calls to Snapdeal and Llyod Air conditioned but nobody any of them bother to resolve the problem.

    +

    • Snapdeal_CST says:

      Dear Prakash,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  357. rajesh says:

    i had ordered two bean bags from snapdeal.com on 8th october.my order number is 3080077696.Almost after a months wait i get two toatlly wrong bean bags,i placed a return request and retuned it after several emails and calls to customer care.since then i m waiting for bean bags.there is no reply from company via emails and only get new complain numbers.and the customer care people that they have written my complain and the last guy told that i will be given half my money.why should i get half money when i returned full order and moreover i had asked for replacement and not refund.ples give me some senior managers email or number so that i can contact them because i have already tried emails and calls to customer care without any help.

    • Snapdeal_CST says:

      Dear Rajesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  358. there for kindly reqiest you i want to buy a teble . plz give me through mail your customer .

    • Snapdeal_CST says:

      Dear Bijay,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  359. dear sir ,

    I want buy a tablet from snap deal HP SLATE 10HD OR APPLE IPAD MINI
    PLZ CONTACT ME HOW I PERCHES THROUGH TELEPHONIC .

    MOB 9178031340

    • Snapdeal_CST says:

      Dear Bijay,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  360. sayanti says:

    Instead of receiving abee fancy decorative wall clock which i have ordered on 17 th november but some days later i got a flip cover and i alredy paid 650 rupees for that. But now u said that i hv to send the product via national courier. So i hv to face a lot of problems, plz let me inform that after sending the courier in how many days will i receive my product? my order id:3613343333,my contact no:8981399241

    • Snapdeal says:

      Dear Sayanti,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

      • SURINDER PAUL says:

        I am very sorry to say that it is very bad rather the worst experience for me to deal with snapdeal. I have order dell laptop from you people online on 2 November 2014 and it was promised that it will be deliver 0n 11 Nov 2014. But it is the proof of your Worst costumer satisfaction that it is not delivered till today. I have made so many phone call to snapdeal and bluedart for the delivery of my order. But nothing has happened. I am very sure now that I have to look for some alternative such as to register my complaint in consumer court.
        I am requesting and warning you people please deliver my product today only. Unless we will meet in the court. And be ready to pay for with intrest…….
        my Snapdeal Order: 3416582734; mob 9817084267

  361. narasimha says:

    no one worst service int the world.

    i order Schwarzkopf Bonacure Hair Growth Shampoo 250 ml BUT I GET ANOTHER PRODUCT,,,,,,,

  362. varsha says:

    Dear Sir/Madam,

    I had placed an order of lenova laptop ideapad G50-30
    my oredr ID: 3397058365

    The order was delivered to me on 7th Nov 2014 but after 1 use it now has a hardware failure.
    Can u plz explain how can new laptop face this issue after first use.
    Kindly justify my complaint also I need my product in perfect condition.

    • Snapdeal says:

      Dear Varsha,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  363. Shilpi Bhargava says:

    I ordered Princeware Food Grade Set Of 5 Food Storage Container order number 3293597090, on (31/10/2014).The order is cancelled by your end because it was Out of Stock.Still I have not received my Refund Amount.

    • Snapdeal says:

      Dear Shilpi Bhargava,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  364. Saket says:

    My Order No. : 3211836459 cancel it i already replaced two times And now i dont need your headset with damaged cantrol panel
    Need refund soon as possible With SD cash

    • Snapdeal says:

      Dear Saket,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  365. Manasi says:

    We ordered a wall cabinet worth Rs. 1300 and order number is 3623966924 | Order Placed on : 2014-11-18 16:59:09.

    Please arrange a refund. NO CUSTOMER SERVICE numbers are working. You cheaters

    • Snapdeal says:

      Dear Manasi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  366. Sudharsan says:

    Hello I Am Sudharsan In From Tamilnadu I Order Product From Snapdeal

    My Order No Is 3388088993 (Zebronics Colt Headphone Headset With Mic For Laptop Pc Mobile Phone)

    Amount Of The Product Is 335,But After I Got The Product,The Product Doesn’t Work So I Returned The Product To Delhivey Courier On 8.11.2014.Then I requested Snapdeal To Refund Money(SD Cash) But Till 15 Days I Didn’t Get My SD Cash.I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal.So Kindly Help Me My Contact Number Is 9994481710

    • Snapdeal says:

      Dear Sudharsan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  367. Manish Handa says:

    Dear Sir/ Ma’am,

    My order number is 3612300616. and i got the shoes on Saturday, but it was very uncomfortable for my feet, so please replace it and provide to me 9 number shoe instant of 8 number, and deliver the shoe after 2 pm any day.
    Please do the need full.
    waiting for your positive reply

    Regards,

    Manish Handa
    9891831509

    • Snapdeal says:

      Dear Manish Handa,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  368. shiva kumar says:

    I entered wrong address in shipping address how can i change to my actual address

    • Snapdeal says:

      Dear Shiva Kumar,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  369. k patra says:

    I have booked a a sony ps4 on 5th nov. The estimated delivery date was 17th nov. That was extended on two times and now it was 28th nov, My order no- 3447976791. They gave me wrong tracking number which was not tracked(Blue dart). I repeatedly asked them to give me the status of the order or if they not could , canceled my order from 13th Nov. I send then & called them 15-16 times but they always send me automation email and told me “our team is working in your matter”. I also asked their senior manager Mr Harses and told him to cancel my order and refund my money. But they did not initiate to refund it.I am fed up with their customer service executives. Please help me to solve the problem .My mob no-9702444465

    • Snapdeal says:

      Dear K Patra,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  370. sayanti says:

    I have already complaint for not receiving my actual product and they said to do the same but till i hv received no mails or the product………………very much disappointed,do as early as possible.

    • Snapdeal says:

      Dear Sayanti,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  371. Soumyadeep Ghosh says:

    Dear Sir,

    I am one of the customer customer of Snap Deal. My order number is 3447433390. Through this order number I order a Eureka Forbes Easy Clean Plus Vacuum Cleaner on 05/11/2014. Today I received a packet via Blue Dart Courrier and after payment 2499.00 INR when I open the packet, I found that I receive a Bajaj Popular Plus Iron ( Order No : 3427884125, Sub Order no : 4657693790) which is ordered by MANJIRI KADAM and his Invoice Number : S29036/14-15/1729.
    Sir, as per company norms please change the materials within 72 working hours.

    With Regards
    Soumyadeep Ghosh

    • Snapdeal says:

      Dear Soumyadeep Ghosh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

      • Soumyadeep Ghosh says:

        Dear Sir,

        It is ridiculous service from your end. Some one from courier end came to my place on today at now ( 7:40pm, Dated : 26/11/2014) and the courier person said that he has a order to return the VACCUM CLEANER form my end.
        Sir, what is this?
        I purchased a Vacuum Cleaner from your end & delivered an IRON from your end. So, I wrote a mail. Now some one from courier end come to my house and want to collect the vacuum cleaner from me? Sir, which product we did not received, how we can return? And if I ordered the Product and delivered same, then why I want to return the Product?
        Sir, totally I found this type of circumstances is very irritated me & that type of poor service compelled to thought us that my experience of online shopping from Snap Deal is not good.
        I need solution. I want that company give me the Vacuum Cleaner, which I already ordered & payment for that & also return the wrong product ( IRON) which is delivered from snap deal to me.

        Regards
        Soumyadeep Ghosh

        • Soumyadeep Ghosh says:

          Dear Sir,

          Still now no body from snap deal contact with me. Its proved that SNAP DEAL eagerly cheat to me.

          With Regards
          Soumyadeep Ghosh

          • Soumyadeep Ghosh says:

            tghis is really frustating job by snap deal. snap dela compelled to us to go consumer court and also report to social media, for poor and disgustineg service.

  372. raja nimmakayala says:

    sir we have placed a order no 3659249450 have reaceved a sms last night your order is ready with seller& will be shipped any time with in 12 hour , but we havenot reaceved my order

    • Snapdeal says:

      Dear Raja Nimmakayala,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  373. yogesh says:

    i orderd a 4 seater dining table on 4th nov.2014 at snapdeals
    (order no is 3434877419 sub order no.4641502782)
    Today that order delivered but some itmes are missing from the box..
    And top of the table is already damage..
    And the product is unassembled please let me know .. who is going to assemble this and when.. ?

    • Snapdeal says:

      Dear Yogesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  374. Kaushal Yadav says:

    Dear Sir/Madam,

    My name is Kaushal Yadav and I had placed order for Micromax Unite 2 A106 Mystic Gray through Snapdeal.com. under the order No.,3579039236,But I am still not receive this so please do needful this has been already reached to Ecom Exepress courier on 16 th nov, but has not reached me yet. its a great delay & poor service from courier. kindly make it fast.

    The tracking No.for this order no. is 714797803. I tried to contact your phone 011 -30212000 Customer care make new stories and give false promises. its totally waste of time and money.

    Please let me know the status of this order at the earliest so as to take further necessary action
    in the matter

    Warm Regards
    KAUSHAL YADAV
    09913694238

    • Snapdeal says:

      Dear KAUSHAL,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  375. Madhu says:

    Please cancel my order and my order no 3637577349

    • Snapdeal says:

      Dear Madhu,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  376. umesh says:

    I have returned the product due to bad quality
    Without my concent snapdeal has placed an alternative order no 4678965365 Ticket no 11905865

    • Snapdeal says:

      Dear Umesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

      • Nandeep says:

        Hello Snapdeal team,

        I experienced worst customer services from ur end. I received a faulty product and requested for return/replace since 2 months.

        I sent plenty of mails regarding the issue and contacted customer care so many times but no use. Nobody is responding n replying me in this regard?

        I do not know how to approach?
        I placed that order for my relatives and they are blaming ME for that faulty product.

        ORDER id 3055347195 AND Snapdeal Customer Support Request #11397533

        Can anybody help me in this regard? I am ready to place a complaint against snapdeal.

  377. nkl says:

    Never buy from snapdeal, they are fraud. They sent me a mail saying refund is initiated and i havent got my refund even after 10 days, their mentioned time was 7 days. When i called them, they said, refund is not initiated. They are liars and cheaters.

    • Snapdeal says:

      Dear Nki,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  378. Tanvir shaikh says:

    Actually,I had bought an Samsung Headset HS3000. Now it is got into some problem, it is under warranty and i want to repair it but you haven’t sent me an bill of this order and this is occurring an problem with taking benefit in warranty. so please send me the bill of this as early as possible.

    • Snapdeal says:

      Dear Tanvir Shaikh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  379. Md Imran says:

    with reference to order number 3538880301, this has already been reached bluedart courier on 16 th nov, but has not reached me yet. its a grat delay & poor service from courier. kindly make it fast

    • Snapdeal says:

      Dear MD Imran,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  380. Arosh Singh says:

     Customer care make new stories and give false promises. its totally waste of time and money. Plz of Snap deal.My Order no is 3528069427 and cancellation PRODUCT CODE 4761018612

    • Snapdeal says:

      Dear Arosh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  381. s ghimiray says:

    I had ordered a set of cushion covers but the set that was delivered to me is totally different and of a very inferior quality. So please return it or exchange it

    • Snapdeal says:

      Dear S Ghimiray ,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  382. lingampallisubbarao says:

    our order no -3473071268 and reversed pickup no – 128616527846 on 14/11/14 up to now we did not get information.send back my money,reply soon

    • Snapdeal_CST says:

      Dear Lingampali,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  383. saravanan says:

    This is the worst online showing i seen before. when i orderd (11/11/14) my product it shows like it will be delivered with in 7 days but now the day is 18/11/14 but still i dint get my produce. what the hell is going on there. who every your are i dont care i want my produce with in a day 19/11/14 are i will go to next level

    Order number : 3511876917

    • Snapdeal_CST says:

      Dear Saravanan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  384. Iwant to cancel. This order no item 3611320252 the

    • Snapdeal_CST says:

      Dear Anastasia,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  385. risab says:

    I have ordered chevron flip cover for micromax canvas knight A350 with HD screen guard and micro OTG cable – white
    order number – 3553161502.
    Just only(18-11-14 at 11.15am) I have received but my OTG cable is not working.
    So, I want replacement of it.
    My mobile number is 9443949278.

    • Snapdeal_CST says:

      Dear Risab,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  386. G.BHARADWAJ says:

    I hav received my trouser having order no.714641485..but I m not satisfied with this product..i want to return it..pls tell me how to return d product to you..

    • Snapdeal_CST says:

      Mr. G.Bharadwaj,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  387. 17days over, still i waiting of my refund. i ordered a fastrack watch but because of some your official problem the watch was not came to my address .and you says your refun is within 7 days. If u not solve customer compliant why u not stop your business.

    refund my money other i will take legal action.

    • Snapdeal_CST says:

      Dear Swaraj,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  388. Yogesh Sharma says:

    i want my order before 22nd november
    my order no. is 3564956321

    • Snapdeal_CST says:

      Dear Yogesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  389. Dear Sir,

    I have bought Sony experia C mobile,  speaker not working,  so please replace the mobile ,invoice details as per below

    Invoice no. S960F7/14-15/2929
    Invoice date 14/9/14
    Item code 012097910
    Order no 3560285854
    Suborder no 4804462166
    IMEI NO 353267067212348

    Call me Mobile no 9717103065

    Thank u

    I hope your replay ll be fast

    • Snapdeal_CST says:

      Dear Harshad,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  390. sandesh.s.palande says:

    Hi.I had ordered xonphone 5,I recived the phone,but their was no power bank with it.As it was showing phone plus power bank when ordered.ordered on 14/11/2014.pl,check.

    • Snapdeal_CST says:

      Dear Sandesh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  391. Krishanveer singh raghuwanshi says:

    I purchased Zen A900 tablet that is defected therefore I wanna return it

    • Snapdeal_CST says:

      Dear Krishanveer,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  392. ayush jaswal says:

    i returned my product back of oder no 3286116443 with complaint no 11207981 and have not recieved any further information regarding my product and the refund money

    • Snapdeal_CST says:

      Dear Ayush,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  393. Raj says:

    Dear Snapdeal

    I have order one saree and there was so many defects so i returned the material request Id is
    Request #11451806
    and I have sent you so many mails regarding this but you people does not have courtesyto reply back .I have never seen kind of worst service u give .Now at least reply and tell me when will i get my money back.

    Regards
    Ra

    • Snapdeal_CST says:

      Dear Raj,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  394. Shankar says:

    ORDER NO. : 3558020147

    I ordered HTC Desire 516C Dual Sim Phone ordered on “2014-11-12 19:05:56″, But still shipment not yet to ready, If i track my order it will displyed
    “Your order is packed and waiting for the courier pickup 2014-11-13 04:02:37″. Shall i know my order status..

    • Snapdeal_CST says:

      Dear Shankar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  395. Pradip guha says:

    I have to cancel my order

    • Snapdeal_CST says:

      Dear Customer,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  396. gaurav singh says:

    i am not receive my refund amount .
    order id – 3392536346
    purchase date – 30th , October 2014
    Complaint Number – 11721233

    • Snapdeal_CST says:

      Dear Customer,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  397. srijon banerjee says:

    I want to cancel my order of I’d:3606081480 of 16th November.

    • Snapdeal_CST says:

      Dear Srijon,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  398. chandresh says:

    40 days over, still i waiting of my refund. First u delivered me fault product and says order product not available, and from last 40days tell me that refund release 2-3 days. If u not solve customer compliant why u not stop your business.

    refund my money other i will take legal action.

    call me.

    • Snapdeal says:

      Dear Chandresh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  399. mukesh kumar says:

    i want to my order cancel now pls my order no is 3597466386

    • Snapdeal says:

      Dear Mukesh kumar ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  400. Ranjani says:

    I booked my order on 18th Oct 2014 .I got a message saying product will be delivered on 26th Oct. When I checked the status I came to know it will be delivered on 30th Oct. After that I got to know it be delivered on 3rd Nov 2014.suddenly I got a message saying it has been delievered on 4th Nov 2014 to your address. But i did not receive any product from Snap deal. when checking with the customer care, they said wait for another one day. After that also i did not receive, i got frustrated i cancelled my order on Nov 6th 2014.I called snap deal customer care several times for refund. I have spent more than 400rs calling Snap deal customer care. Still I have not got my refund. Everyday this Customer care make new stories and give false promises. its totally waste of time and money. Pissed of Snap deal.My Order no is 3252744184 and cancellation request number is 11518361

    • Snapdeal says:

      Dear Ranjani,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

      • Vidya says:

        Do you really copy and paste your reply to all the people who post complaints?

        Even i had a complaint to be posted. But seeing your replies, i decided not to post any.

  401. Kotesh says:

    order 3264096036, item not delivered but updated as delivered. given complaint on same day calling customer care.. till date there is no response.. daily i am sending mail and calling call cetre.. there is no proper resolution till date. worst experience.
    Regards,Kotesh

    • Snapdeal says:

      Dear Kotesh,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  402. parvathi says:

    hi i have ordered ice advantedge tablet in snapdeal.com tvshop i have received it yesterday but 2day it is not swicthing up pls do help me in dis case as soon as possible BY REPLACING IT………….snapdeal reference no.SLP139272838
    ORDER NO 3492135333
    SUBORDER NO 4715372898

  403. parvathi says:

    i have ordered ice advantedge tablet in snapdeal.com(snapdeal ref. no slp139272838) the tab has reached home yesterday but 2day it is not switching on only please do help me in dis case what should i do my order no:3492135333, suborder no 4715372898 pls do some thing pls

    • Snapdeal says:

      Dear Parvathi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  404. Pratik says:

    I had purchased a product and cancelled it due to size problem and it had been 1month and still money is not refunded.
    Due to this my interest of purchasing of product from snapdeal is in totally negative feedback.
    Order no. 3063559283

    • Snapdeal says:

      Dear Pratik,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  405. Ganesh paul choudhury says:

    Kindly check the order no3489993030. Item name:-Rosca man’s watch black.
    This thins is not good…please kindly replace that.

    • Ganesh paul choudhury says:

      Please cheek tha order number 3489993030 ..Rosca men’s watch..it is delivered on 14 November….but it is not working….
      Please change /replace my watch…
      Soon

      • Snapdeal says:

        Dear Ganesh paul choudhury ,

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
        Thank You for your cooperation.

        Regards,
        Snapdeal Online Team

  406. sahidul says:

    Snepdeal is very very bad……

    • Snapdeal says:

      Dear Sahidul,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  407. kapilesh joshi says:

    I bought a davidson man watch.
    order no is 3466466729.i collect it on 12th November but today watch is not working.

    • Snapdeal says:

      Dear kapilesh joshi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  408. joshna says:

    i ordered a advik headphone and i got delivery today bt its not working
    .
    order no:3564018578.plz give me another product and plz respond to my complaint

    • Snapdeal says:

      Dear Joshna,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  409. I want cancel my order I’d is 3478068312
    Plss cancel the order

  410. My Order No. : 3208654351

    Samsung HT-H4500R 5.1 3D Blu Ray Home Theatre System
    4344490060

    Product No 4344490060

    The product Status Tell We are shipped Bluedart Surface Courier The order tracking Number is 57980718353
    But i track my product they told no details found, the tracking is fault are you could not send a parcel. Tell What Reason sir Immediately Paste One Month I call several time snapdeal customer care the balnce is only left my mobile, you continue your service this type we loss your business sir.

    • Snapdeal says:

      Dear SK SYED SHATHICK BASHA,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  411. DIPAK TALREJA says:

    order no.3446410863 delivery not receieved in time hopeless delhivery service

    • Snapdeal says:

      Dear DIPAK TALREJA,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  412. Abhik Nandy says:

    Greengold Green Coffee Bean Extr… of Snapdeal Order No. 3405226578 has not been delivered ,expected date was 11 Nov 2014.

    • Snapdeal says:

      Dear Abhik Nandy,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  413. Rupaia says:

    i want to cancel the order number 3468567997 product name Addons Non Leather Red Women Regular Wallet Seller: Addon Retail Pvt Ltd.

    • Snapdeal says:

      Dear Rupala,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  414. Jitendra kumar says:

    snap deal is very very dirty shopping sit because its contact no is not available in its site one no be available but it is always be become engaged …
    so we all people request to u please no be put inside your site for all user’s…

    • Snapdeal says:

      Dear Jitendra,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  415. Karim Mulani says:

    Sir,
    Actually,I had bought an ‘plantronics backbeat 903+’ whose Orderno. is #404-6853036-3661158 & this order is placed on 3 march 2014.Now it is got into some problem, it is under warranty and i want to repair it but you haven’t sent me an bill of this order and this is occurring an problem with taking benefit in warranty. so please send me the bill of this as early as possible.

    • Snapdeal says:

      Dear Karlim,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  416. radhika handa sood says:

    I want to cancel my order . Order I’d is 3468996412

    • Snapdeal says:

      Dear Radhika,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  417. nirav says:

    i purchase zook zm-H15 and nokia lumina 630 but snapdeal always not give warrenty card with our purchase items….so my trust reduce from snapdeal

    • Snapdeal says:

      Dear Nirav,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  418. TARUN KUMAR says:

    Dear sir/Madam

    My order no. is 2230627643 .
    my bill is not sent on my mail . please give the bill on my registered mail. id.

    • Snapdeal says:

      Dear Tarun,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  419. balakrishnan says:

    My order no is 3482703048 i want to cancel my order

    • Snapdeal says:

      Dear Bala,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  420. Tushar Jashav says:

    sir i want cancel my order,order id 3512394687. please that will be kindness.
    My name is Tushar Jadhav

    • Snapdeal says:

      Dear Tushar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  421. DHANAKASULU says:

    Complaint number :10560264.
    Order ID – 3055347195 and Item Multi Utility Adjustable Portable Folding Table is 10391586

    I received faulty product and long back placed return order but nobody is responding to my mails n calls. I sent mails to help@snapdeal.com and sent faulty product pictures also.

    I want the same product n kindly arrange the return shipment. Since one month I am sending you mails regarding this and you guys replying me that

    “Thanks for contacting snapdeal within 24hrs the problem will be solved”

    No use since one month and really im getting irritating with ur service.

    Kindly do the needful

    Thank you.

    • Snapdeal says:

      Dear DHANAKASULU ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  422. shubham says:

    hi
    I am shubham. my order no is 3557234807.
    My mobile name is zen ultafone 303-3g smartfone.
    I want to cancel myorder immiditely.

    • Snapdeal says:

      Dear Shubham,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  423. sunil says:

    Number on wrost service qhich u giving to us.. actually I brought samsung galaxy s3 battery via online. It was 100/- duplicate n it was giving me only one hour of battery pack up .. very fuck service

    • Snapdeal says:

      Dear Sunil,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  424. Niraj Singh says:

    Hi

    This is to bring in notice that I had ordered for “HCL ME V1 With Calling” ITEM CODE – 012181959/ ORDER No: 3517467102.; SUB ORDER – 3517467102

    This product has lot of scratched on the front and back. This product does not require any kind of registration and the tab directly starts. This product is used by someone and then send to us. You are making fool to the customers. It was supposed to be given as a birthday gift and the product is all scratched. I WANT TO CANCEL THE ORDER AND WANT MY MONEY BACK. I NEED COMPENSATION AS WELL.

    This is really pathetic service and fraud. I will raise it to the Consumer Court if this is not sorted out.

    YOU ALL SHOULD LEARN FROM “FLIPKART” AND “AMAZON” for the kind of service they give. SNAPDEAL is an utter SHAME and FRAUD.

    • Snapdeal says:

      Dear Niraj,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  425. Madhavi says:

    We have ordered Spencer 3+2 sofa set Order id:3170392581 on 13th october at first estimated shipping date was shown as November 10th and later it was changed to nov 13th.If we check in track order it was showing your order is getting packed from 29th october.When will we recieve the product plz tell us

    • Snapdeal says:

      Dear Madhavi ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • sushant says:

      i have orederd a cap and it not delivered the delivery date was 12 nov 2014 order id.3440606428 plss tell me when it come

  426. renu tyagi says:

    I had ordered borosil 1 lt carafe strainer (order no. 3144011850) on 12 – October- 2014. But I could not received my product yet. Its 1 month completed and I m waiting 4 for the same. There is no information abt my order delivery. They just casually replied that it will be delivered.
    Kindly do the needful as earliest otherwise I will cascade this problem to consumer court by tomorrow.

    • Snapdeal says:

      Dear Renu,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  427. Nikunj says:

    Hi Snapdeal,

    We have placed 2 orders for the sarees. We have these both order with no registered account on snap deal. We placed as guest user only. Please find order number below.

    Order #1 – 3537647146 – 1 Saree
    Order #2 – 3536607877 – 2 Sarees

    We have not get notification message to our Mobile No – 9408456136. Email address is “vyasp3111@gmail.com”.

    Nikunj

    • Snapdeal says:

      Dear Nikunj,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  428. my order number is 3473071268. we received camera on 11.11.14 .we are not satisfied with the product and also not working. it is a old product/model 2011 please refund my amount respond soon …..

    • Snapdeal says:

      Dear lingampalli ,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

    • manish says:

      i faced the similar problem…..pls tell me that u got the refund or not? my money hass not been refunded since 2 months

  429. Ankur Sethi says:

    worst online shopping site
    never deliver products on time and keep on changing expected delivery date
    jab product hota hi nahi to order kyun lete ho
    idiots.

    Sbse bikar experience….

    • Snapdeal says:

      Dear Ankur,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  430. Imran says:

    my order number 3538880301. i got a call from snapdeal for order verification but still my order status is showing Pending for verification.
    How to go about??

    • Snapdeal says:

      Dear Imran,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  431. Imran says:

    Even after me getting a call from snapdeal for order verification, my order status is still showing pending for variation? How can it be corrected??

  432. Bibhuti Bhusan Bhoi says:

    I ordered a center table and got only two legs of the table.what a pitty!!!! many time complained but customercare does not borthered about this..order no-3314772663

    • Snapdeal says:

      Dear Bibhuti Bhusan Bhoi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  433. Anant Jain says:

    I had ordered a mobile from snapdeal on 6th Nov order number – 3461615553 , but now my purpose of purchase is failed. I dint knew that product will take as long as one week to get delivered. Now i want to cancel the order, but they wont allow me as product is in route (shipped).
    So will i get 100% refund if as i am not in position to collect it now?

    • Snapdeal says:

      Dear Anant,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  434. Anant Jain says:

    I had ordered a mobile from snapdeal on 6th Nov, but now my purpose of purchase is failed. I dint knew that product will take as long as one week to get delivered. Now i want to cancel the order, but they wont allow me as product is in route (shipped).
    So will i get 100% refund if as i am not in position to collect it now?

  435. rajiv says:

    i booked my order 3433633025 on 3rd nov. but till i not get my order. and status shows only upto 6th nov. i want know when i will get my product..

  436. rajiv says:

    i booked my order 3433633025 on 3rd nov but nw i will not get my product till today…

    pls do some neseccery action

    • Snapdeal says:

      Dear Rajiv,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  437. saurav says:

    Sir i want to cancel my order id is 3509673379
    My mail id is sauravkumarrajjoli

    Please cancel it

    • Snapdeal says:

      Dear Saurav,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  438. Anup Kumar says:

    I want to replace my Luncher Roti Maker because you have given me broken roti maker.
    My order no. is 3244883002

    • Snapdeal says:

      Dear Anup,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  439. Amey Wadekar says:

    I m purchase Micromax canvas doodle 3 A102 white ,but cancel my order immediately ,my order No.3536214506.

    • Snapdeal says:

      Dear Amey,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  440. Ashwini says:

    order no:3441344561 ,Order Placed On : 2014-11-04 18:12:52,Est. Delivery Date: Nov 12, 2014.

    I have not got the delivery yet.I have paid the amount already.Is this some kind of con?

    I am worried.Please tel em when i will get my order

    • Snapdeal says:

      Dear Ashwini,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  441. my name is yogendra Kumarmy order no. 3374388273 Fly F50s black mobile i collect the order but Fly F50s mobile color is white i return my order

    • Snapdeal says:

      Dear Yogendra,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  442. Rahul says:

    3504542629, Thats my order ID
    There is no status of shipment
    Pls resolve it……

    • Snapdeal says:

      Dear Rahul,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  443. Dear Snapdeal,

    Re: Snapdeal Order Number: 3330885971

    With regret i have say as per your Text message on my Mobile Number 8411883671 you mentioned that you handed over to Gati Courier you mentioned I would receive the Order by 03rd Nov.2014. But to my surprise I only received the Order on the 11th Evening at 17:30 Hrs. Kindly let me know the reason. I have not yet opened the Package I would Expect your technician to come & check & then install.

    Appreciate your quick response on this.

    • Snapdeal says:

      Dear Flexi,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  444. Rajdeep Kr. Das says:

    Sir, My self Rajdeep kr. Das.
    I ordered two women’s nightwear in 8 th november.I want to cancel my one order of them.Order id is 3480494728.Plz cancel my product.Plz sir thank u.
    My email id is (raja78.rd@gmail.com).

    • Snapdeal says:

      Dear Rajdeep,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us athelp@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  445. i order a shoe before 20 mins but i want to cancel it my order number is 3519237207

    • Snapdeal says:

      Dear Dikshant,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  446. chaitanya says:

    i had placed an order of 2 philips hairdryers,i want to cancel dat order please help my order number is 3518285988, please cancel this order

    • Snapdeal says:

      Dear Chaitanya,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  447. Aniket says:

    Cancell my order no-3520353504.i dnt want that product

    • Snapdeal says:

      Dear Aniket,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  448. saniya sayed says:

    I would like to cancel the order no. 3519398635
    please take an action fast.
    thank you.

    • Snapdeal says:

      Dear Saniya,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  449. venkatesan says:

    my order number 344421230 but not delivery weast snapdeal

    • Snapdeal says:

      Dear Venkatesan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  450. Sunil says:

    This is in regards to a purchase that was made today.
    The paymen tis done, and when the information is being passed to Snapdeal site, the website never got complete (I am aware not to refresh/press back – So don’t start all over again on this).

    When i call the customer care they say that they cannot do anything.

    When they do not have their own payment gateway, the statement in my bank will always reflect as Payment made to Avenues (which i think is the agreed gateway for snapdeal).

    The customer care girl is such a dud that she refuses to accept that as payment made to snap deal.

    I have been a loyal customer to Flipkart for more than 4 years.
    First time i visit snapdeal, they looted me for 700 rupees.

    Why they maintain such filthy servers which cannot pass back the payment made, and why they say they are online???

    I will never ever visit snapdeal again, until my issue is resolved and my money returned.

    • Snapdeal says:

      Dear Sunil,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  451. Priyadharshan says:

    Hi,
    I ordered a 18 kg dumbell home gym in snapdeal. My delivery date is on or before 5 th november. But still now i have no response from the snapdeal… Its really a worst service. I want to know why ur service do like this again and again. My order ID no. is 3314886268.. when will it reach my place… I need a better assistance from your side..

    • Snapdeal says:

      Dear Priyadharshan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  452. Tushar Rana says:

    i want to cancel my order no: 3366522294 which i had placed on 28-11-2014 and it’s almost 15 days gone but i didn’t get delivery and it’s totally bad system i have ever seen till now in online shopping SnapDeal.com is not able to deliver products on Est Delivery Date instead they are just changing the Est.Date every time. This is 3rd time i am sending complain, So i want to cancel this order and i will reject delivery when it comes to me, so before that cancel it.

    • Snapdeal says:

      Dear Tushar,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  453. joshna says:

    sir,
    this is joshna,plz cancel my order and my order no is 3417523235.i dnt want to receive that product.

    • Snapdeal says:

      Dear Joshna,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  454. Nitin Nigam says:

    Hi All, Snap deal is good for nothing,today there is a sale going on snapdeal, I tried to purchased a bean bag and the website got hanged, Since then i am trying to login to the website but the website is not working at all, Also the price is different when you are about to make the payment.This is how they are selling the product’s, Very Dispointed…….disgusting service….

    • Snapdeal says:

      Dear Nitin,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  455. dave says:

    Why are you sending wrong product. My order Zoom Paint and you send me roti maker can I return it back or not. Can you carefully of your business and dont do it again.

    • Snapdeal says:

      Dear Dave,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  456. Order to Snapdeal Sam & Jazz Men’s Denim Combo Of 3 Jeans With Free 1 Pair of Assorted Socks Order No – 3003839310 After That I cancelled Order Cancelled Date – 04.10.14 But Till Date I have no amount received on my account. I am sending my Bank statement 3 Times To Snapdeal but snapdeal no responce for me .

    • Snapdeal says:

      Dear Pradeep,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  457. Rajesh says:

    dear snapdeal

    My order for earphone as not yet delivered. all the detail are given below so i here by request you to send the product ASAP.
    If not let me know the status of it.

    Regards
    Rajesh

    S.NO PRODUCT NAME PRODUCT CODE STATUS UNIT PRICE QTY PRICE PRE-ORDER
    AMOUNT SUBTOTAL
    1
    Shopcrats HTC RC E-240 Earphones (OEM)
    4543012825 Track Shipment >Est. Delivery Date: Nov 10, 2014
    Rs. 299 1 Rs. 299 N/A Rs. 329

    Standard Delivery: (+) Rs. 30
    CUSTOMER INFORMATION:
    Rajesh
    Email: rajeshdreamcatcher@yahoo.com
    Mobile: 9738943678
    SHIPPING INFORMATION:
    Rajesh
    National bureau of agricultural important insects,
    next to CBI bus stop
    bangalore – 560024
    Karnataka
    Total Amount Rs. 299
    Delivery Charges (+) Rs. 30
    PAID AMOUNT Rs. 329

    • Snapdeal says:

      Dear Rajesh,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  458. ashish says:

    Same On u snapdeal u r very fake this is not a toll free no..I am giving a charge to this call n no one receiving a call…

    • Snapdeal says:

      Dear Ashish,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
      Thank you for cooperating.

      Regards,
      Snapdeal Online Team

  459. Manmohan Singh says:

    i have ordered scanSanDisk Ultra microSDHC UHS-I Ca… of Snapdeal Order No. 3316895104 on 23 oct 14 and i have not recieved it till date.

    • Snapdeal says:

      Dear Manmohan,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  460. vishwas.more says:

    snapdeal.
    my order no 3412486524. i order one flip card of mobile cover .last deliver date is 09/11/14
    but order is not deliver on steel date. and there land line no- is not working .(01244718900)
    so, I request to you please send my flip cover. as soon as possible
    C/o capt more,
    papa ram nagar,
    pl no-15+16,
    Paparam nagar ,Nearnutan prasala play ground,
    Bijapur road, solapur-413004 (MR)

  461. Vijay S.Dhote says:

    I have oredered – Kingston Data Traveler 16GB SE9 Pen Drive (Steel Body) on dated 06/10/2014 and still it is not received to me as on 09/11/2014 My order No. is 3048495861. Whats the matter .Please look into the matter.This is not fair snapdeal for so long delay or otherwise refund me .This is my first and i think may the last order with snapdeal as I got bad experience with snapdeal

  462. shubham says:

    Snapdeal customre care no is never working,i wil cancel my order if I didnt get the reaponse fast,my email shubhamshah650@gmail.com
    Mo:7405532583
    I want to talk on phone

  463. Prateek Samuel says:

    1. Order ID:
    2420652607 – I am seeking for my refund.

    2. Complaint No.:
    It does not matter how many time you try to approach snap deal. All the do is generating a complaint number for you. I have following, for same issue. They are not solving it, but trying to make your experience so complicated so that you will forget about your refund.
    8350911
    8295813
    7926308
    10243236

    Complaint Summary :
    I have regularly trying to get my refund from SnapDeal. But still after so much struggle, it seems, SnapDeal is not at all interested in refunding the money.
    I did try to write many times, to help@snapdeal.com, on following dates:

    Aug 06, 2014
    Aug 07, 2014
    Aug 08, 2014
    Aug 11, 2014
    Aug 12, 2014
    Aug 19, 2014
    Aug 31, 2014
    Sep 04, 2014
    Sep 22, 2014
    Oct 11, 2014

    But have experience the worst customer service, as not a single response have been received.

    It seems like SnapDeal knowingly send the incorrect order at the first place, so that we have to cancel, and then you people can play around with the refund. Apart from these emails that I have sent to SnapDeal, I have made multiple calls to the customer care center. But the response was even pathetic. I tried to explain with patience to every single executive of your. But every time I got to listen new lies.

    Worst Call Center Support

    After my multiple calls, I got connected with ‘Pradeep Tripathi’. This person tried to convince me that my case will be considered in CEO Escalation. And they will be addressing the case within 2-3 days. The first interaction was on Aug 30th.

    Firstly, it was difficult to find the same person again, but after wasting so much time and money, I again got connected with Pradeep Tripathi on Sept 25, where he responded as follows.

    Snap deal tried to execute the payment but could not do it, as the bank says my account does not exist. (How can a person answering CEO escalation be so dumb, that he is overlooking the transaction snapshotof my Bank Account sent from me on Date Aug 3, 2014.)
    He said, I am arranging a call back from SnapDeal payment department. (There was no call made)
    He tried to convince me that he will add the money to the store credit, and I should buy something, which he will make sure that I will receive in 2 days. But cannot make the refund. What a shame.

    When I again, called on couple of days back, I was shocked again from the call center response

    An agent said, the data is available that the last NEFT transaction tried was on Aug 7. This means, No one tried to make any transaction when I am struggling, and the agents like Pradeep Tripathi was constantly lying.
    Also, I come to know that SnapDeal has considered that my refund has been made. And there is no case for refund under my account.

    In lot of review complaint forums, I have seen many complaints against snapdeal,
    and it you will notice they have exact same reply to all. I doubt, if ever any issue is resolved.

    My advice – Do not shop at Snap Deal.

  464. Prateek says:

    1. Order ID:
    2420652607

    2. Multiple Complaint No.: Snapdeal is only good in giving you a complaint number, but does not resolve it. I have got following.
    8350911
    8295813
    7926308
    10243236

    3. Complaint Summary :
    I have regularly trying to get my refund from SnapDeal. But still after so much struggle, it seems, SnapDeal is not at all interested in refunding the money.
    I did try to write many times, to help@snapdeal.com, on following dates:

    Aug 06, 2014
    Aug 07, 2014
    Aug 08, 2014
    Aug 11, 2014
    Aug 12, 2014
    Aug 19, 2014
    Aug 31, 2014
    Sep 04, 2014
    Sep 22, 2014
    Oct 11, 2014

    But have experience the worst customer service, as not a single response have been received.

    It seems like SnapDeal knowingly send the incorrect order at the first place, so that we have to cancel, and then you people can play around with the refund. Apart from these emails that I have sent to SnapDeal, I have made multiple calls to the customer care center. But the response was even pathetic. I tried to explain with patience to every single executive of your. But every time I got to listen new lies.

    Worst Call Center Support

    After my multiple calls, I got connected with ‘Pradeep Tripathi’. This person tried to convince me that my case will be considered in CEO Escalation. And they will be addressing the case within 2-3 days. The first interaction was on Aug 30th.

    Firstly, it was difficult to find the same person again, but after wasting so much time and money, I again got connected with Pradeep Tripathi on Sept 25, where he responded as follows.

    Snap deal tried to execute the payment but could not do it, as the bank says my account does not exist. (How can a person answering CEO escalation be so dumb, that he is overlooking the transaction snapshotof my Bank Account sent from me on Date Aug 3, 2014.)
    He said, I am arranging a call back from SnapDeal payment department. (There was no call made)
    He tried to convince me that he will add the money to the store credit, and I should buy something, which he will make sure that I will receive in 2 days. But cannot make the refund. What a shame.

    When I again, called on couple of days back, I was shocked again from the call center response

    An agent said, the data is available that the last NEFT transaction tried was on Aug 7. This means, No one tried to make any transaction when I am struggling, and the agents like Pradeep Tripathi was constantly lying.
    Also, I come to know that SnapDeal has considered that my refund has been made. And there is no case for refund under my account.

  465. ramesh says:

    Sir, I would like to request you to please cancel my order 3473423761

  466. RAJESH P RANA says:

    my order no 3439022608 product code 4647166655 on dt 4.11.14 please cancle my order
    thankyou

  467. Tapan Pradhan says:

    Dear Sir,
    I had order placed my order no. 3362975493 on 29th Oct & delivery time line was 6th Nov. but till date not received the product & which day will you delivery the product?
    Waitting for your prompt reply.

  468. Ranjeet kumar says:

    Sir, I purchase intex home theatre5.1 IT-6000 SUF & my order no.3420009234 goods are recived but warraty card & bill are not recived
    PLZ REPLY

  469. Syed Suhail says:

    I purchased a butterfly mixer with order id 3411425913. As I am not happy with the product becoz the product has been cracked so I request you for the cancelation. I had canceled it through online but no further notification from your side. The return order has also been placed e3days back but no reply from your side, it has been mentioned in the mail to cal novux but they are not replying the cal. Please revert back

  470. sakshi says:

    Sir i have not recieved my one suit which i have ordered on 29 oct. So please tell me that when i will recieve them…

  471. Radha says:

    Hi,

    Kindly cancell my order. my order ID: 3475972038 and sub order id is 4694834457.

  472. santhosh nair says:

    pl cancel my order,3476457297

  473. NISHANT DAS says:

    I PURCHASED LOTTO BLUE SPORT SHOES SIZE 8 WHEN I GOT IT..I HAVE GIVEN CASH ON DELIVERY ,THEN WHEN I CAME TO MY HOME I SAW THAT IT WAS SMALL SIZE …THEN I TALKED WITH SNAP DEAL REPRESENTATIVE,,THEY TOLD NO PROBLEM YOU RETURN IT…WE ARE ARRANGING A REVERSE PICK UP…NO NEED TO BE WORRY…AS SOON AS WE WILL RECIEVE THE PRODUCT WE WILL SEND 9 SIZE AS YOUR DEMAND AND YOU WILL GET YOUR PRODUCT MAXIUM AFTER 15 DAYS…THEN I HAVE GIVEN THE PRODUCT TO BLUE DART COURIER…BUT TILL NOW I HAVE NOT RECIEVED THE PRODUCT…..BUT Rs 1000 WAS PAID BY ME TO THE BLUE DART COURIER…….30 DAYS GONE I HAVE NOT GOT MY RETURN PRODUCT..BUT MONEY WAS PAID BY ME…….MY ORDER NO-2942071155

  474. NISHANT DAS says:

    I PURCHASED LOTTO BLUE SPORT SHOES SIZE 8 WHEN I GOT IT..I HAVE GIVEN CASH ON DELIVERY ,THEN WHEN I CAME TO MY HOME I SAW THAT IT WAS SMALL SIZE …THEN I TALKED WITH SNAP DEAL REPRESENTATIVE,,THEY TOLD NO PROBLEM YOU RETURN IT…WE ARE ARRANGING A REVERSE PICK UP…NO NEED TO BE WORRY…AS SOON AS WE WILL RECIEVE THE PRODUCT WE WILL SEND 9 SIZE AS YOUR DEMAND AND YOU WILL GET YOUR PRODUCT MAXIUM AFTER 15 DAYS…THEN I HAVE GIVEN THE PRODUCT TO BLUE DART COURIER…BUT TILL NOW I HAVE NOT RECIEVED THE PRODUCT…..BUT Rs 1000 WAS PAID BY ME TO THE BLUE DART COURIER…….30 DAYS GONE I HAVE NOT GOT MY RETURN PRODUCT..BUT MONEY WAS PAID BY ME…….

  475. anand says:

    d/s
    purchased micromax nitro on 26 oct but till now i have not received my phone my order no.
    3347559474 and tracking no is 1510222055787 i have tracked my cell n they says that it with the courier company xpressbee
    if u r not able to send within 1 day than cancel my delivery

  476. sunil burnwal says:

    Sir I purchased a mobile but you have send me different mobile I order you micromax mt500 unlocked white but you send me mt500 MTS black on which reliance sim is not working properly

  477. shanthini devi says:

    sir i have ordered flip cover in snapdeal,but its not same what we ordered, now i need to return and replace but no response from u, i have tried of calling u,my or no.3295617993.

  478. harsh says:

    From Harsh
    Order no 3301918391 we have order the product but we have not received yet . We have this ordered on 22 oct 2014 we want our order fast

  479. Dear Sir,
    I ordered pure it water filter on snap deal website with order no. 3027260891. I returned it because it was received in damaged condition. But you didn’t refunded the money even after one month.

    I want to create login account in your website with mail id: yvsubbarao@bel.co.in, mobile no. 9986713301. But snapdeal website showing this mail id already exist when I want to register. Then I clicked forgot password. But it is not sending any password to my mail. Please help in this regard.
    with regards,
    y v subba rao
    mail id: yvsubbarao@bel.co.in

  480. sanghamitra dash says:

    I want to cancel one order number 3464290986.plzzz cancel dis

  481. sushila jha says:

    HELLO,
    ON 7TH OCTOBER 2014, I HAD ORDERED A Studio Shubham Pink Printed Faux Georgette Saree WHICH COSTS RS 329. BUT I FOUND THE PRODUCT NOT SATIS FACTORILY SO I RETURNED THE PRODUCT BUT TILL DATE I HAVE NOT RECEIVED MY REFUNDED AMOUNT. I HAVE GOT MESSAGE FROM SNAPDEAL THAT THEY HAVE CREDITED THE AMOUNT INTO MY GIVEN ACCOUNT NUMBER BUT WHEN I CHECKED MY ACCOUNT IT DID NOT SHOW ANY CREDITS REGARDING RS 329.
    SO LOOK INTO THIS MATTER SERIOUSLY AS I AM FED UP WITH THE SERVICE FROM SNAPDEAL. THIS IS MY LAST TRANSACTION FOR SNAPDEAL. IT WAS HIGHLY DISSAPPOINTED TO FACE SUCH KIND OF INCONVENIENCE

    REGARDS

  482. Ravi says:

    I order a Aabha Black Printed Faux Georgette Saree 26-oct-2014 but i have not received this item
    my order no.is-3345480284
    and my order id is shrimal2525@gmail.com
    and my ragister mo. no is-9782343819
    and you give me again a trackin no.- 69184630815 or this is also wrong tracking no.
    i am very upsat for your deal and snapdeal is my wrong choice for online shopping
    plz give me wright detail of my order

  483. rashmi says:

    i receive my one of the product but did not receive item(comtainers105) added with that of order no.3293120452(mixer rs.2146 & grand total: 2251)

  484. Nitesh Raut says:

    Awaiting delivery of products for which I have made the online payment before 10 days.

    My Order No. is 3345872553 and also made the online payment for the same on 26th October, 2014.

    The details of the products ordered are as follows:

    1. Sony MDR-ZX110 Over Ear Headphones (Black) Rs. 744 (Paid online)
    2. Sony MDR-EX110LP In Ear Earphones (Black) Rs. 668 (Paid online)

    Your system generated email informed estimated date of delivery on 1st and 2nd Nov of 2014 respectively.

    I have received SMS informing that one of the product Sony MDR-EX110LP In Ear Earphones mentioned at Sr. No. 2 is been handed over for delivery to Ewing courier on 1st Nov, 2014, however contact number of the courier is wrong and does not gets through anytime.

    In the above circumstances, after lapse of more than 10 days, I am losing my faith in your bona fide intentions to provide service and therefore would appreciate if I get to hear from your end regarding the delivery of above products at the earliest.

    Awaiting your prompt revert with expectation to get the resolution of this issue at the earliest from your end.

  485. Selvakumar says:

    I ordered for following items and had the delivery,

    My order ID:3371942424

    12 kg rubber weights, 1 x 3ft curl rod with locks, 2 x 14” star dumbell rods, glove, skipping rope

    3 KG RUBBER PLATES X 2PCS

    2 KG RUBBER PLATES X 2PCS

    1 KG RUBBER PLATES X 2PCS”

    In these, “1 KG RUBBER PLATES X 2PCS” is missing.

    How do i get this???

  486. pradeep says:

    sir I purchased a battery micromax canvas hd a116 phone.It is not working well.I have to charge mobile 2 to 3 times a day.I am not using battery so much even then i have to charge 2 to 3 times.please replace this my order no. 2730338619.
    Regards
    Pradeep kumar
    8010485548

  487. sir, i order 2 quantities of mobile phones in 25th and 29th october but now i want to cancel my orders…..so please cancel my orders..orders id are 3339623714 and 3383389077 ….if my orders will ritch i can’t receve my snapdeal orders…

    • if my ordes will ritch to my home i can’t recev these orders…so immediatly action please……….

    • khushboo priyadarshini says:

      sir, i order 2 quantities of mobile phones in 6th november but now i want to cancel my orders…..so please cancel my orders..orders id is 3461741438 ….if my orders will reach i can’t receve my snapdeal orders…

    • Snapdeal says:

      Dear Riya,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  488. ashok says:

    Hii..I m ashok I want to exchange the shoe size which I got delivery before 2 days my ct no 9940316170

  489. Arshad says:

    Hi, My Micromax Canvas Nitro a310 mobile is shutting down automatically again and again, my order number is 3284399704, purchase date is 21/10/2014, and delivery date is Oct 31, 2014. There is heating problem also, so please response me because I am fade up of this problem and I want to replace my phone. Please contact me and replace me mobile. Thank you.

  490. Triple M says:

    HI,

    I have placed order on 23rd oct 2014 and order number is 3316995918 but still waiting.
    so please let me know the status for the same.

  491. Anil kumar says:

    This is my order no.3384252708 .
    Pl cancel my order no 3384252708

  492. jinansh says:

    My order no 3438877015 has not been delivered yet

  493. please cancel my 2 order…order no are 3383389077 and 3383389077

    • Snapdeal says:

      Dear Riya,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  494. ganesan says:

    Dear sir,
    I am Ganesan. Today  (05/11/2014) i purchased  Butterfly Induction cooker- Power Hob Rhino. Its totally damaged & not working. Its totally weight less.
    ITEM CODE: 019819
    ORDER NO : 3313513540
    SUBORDER NO: 4539646012
    Dispatched via Ecom express
    Dispatch DOC No : (AWB)712997431
    Please help immediatly for me.
    Replace our product
    S.Ganesan
    8682048394

  495. sandy says:

    hey,
    i ordered washing machine from snapdeal on 8th of oct 2014 after 2 week i got it that was faulty product. i complaint it to snapdeal and did request for reverse pick up ,
    From that day i did lot of calls and message to them but i didn’t get any reply of my mail when i call them after 8-10 minute we connect to customer care and they always send request but no response i got again i called them and told me to call bluedart but when i am calling to bluedart they denied to pick any snapdeal product.
    if they have some issue with bluedart so why they are not saying this why wasting customers time . i had lot request for 1 problem but still i am waiting for solution , i don’t know how many call i have to do. already i have spent lot money to call customer care.i am giving message here because i am not getting any mails reply from snapdeal .

    Request #11389348
    Request #11389082
    Request #11079604:
    Request #11079689:

    if there is other way to talk please tell me and solve it .pick your product and refund my money .

  496. jiban gogoi says:

    i have not receive my order whthppn……my order no is 3164827324 n traking number is UNISNPC198720

  497. jiban gogoi says:

    i have not receive my order…kindly handover me ……. my order number is..3164827324 n traking number is..UNISNPC198720…Rply plz…

  498. how to return my orders????? pliz reply…………….

  499. Namitha says:

    Made a big mistake of placing order at Snapdeal without reading above complaints by so may customers like me. My order ID 3311545493- Placed order on 23rd for a land-line phone. On 24th They mailed as Item is shipped. Till now i have not received the ordered item.
    Customer care is worst! all they know is that we have shipped item- and they say estimated time as it will be delivered within that time and there is absolutely no tracking system that gives details on where exactly the courier is.
    Without any intimation one fine day they changed the estimated date from 1st of Nov to 7th of Nov.
    For placing order for such a pathetic website- I am trying to continuously track my order and the pathetic courier company which says Item is sent to hub, if we contact courier hub, they say we have not received any such courier.
    And today when I track status – they are displaying as Consignee not available. Guys when did you try to deliver? there was no attempt made for delivery. Stop fooling people.

    Pathetic website Snapdeal and Pathetic Customer Care and a very bad and worst courier company!

    All of the people who are reading this complaint, I requested you Don’t place order with Snapdeal- You will never get an item you ordered for! More than that what mental stress I am going through from last 13 days for tracking my order- nobody esle should go through.
    Will Suggest using Flipkart who delivers the item on said item or much before promised time. So Don’t go for price comparison. Even though there is small price difference- Its better to place order at Flipkart rather than placing order at such fraud company Snapdeal!

  500. Saravanan says:

    I purchased a DMG-NBR Flip Stand Case For Micromax A116 Canvas HD (All Black) + Matte Screen + Stylus. its worth is Rs. 549/-, But they send fake and duplicate product. after that return policy no body can pick my location. and i dont have proper responce from snapdeal. my order id is 3348620786. they physically called me a only one time. but they mentioned in my mail as see below

    Anjana Rathi, Nov 04 17:31:

    Dear Saravanan,

    Thank you for shopping with Snapdeal.com.

    Apologize for the inconvenience.

    This email is with regards to the request #11332946 against the order number 3348620786.

    We tried to contact you several times from our side, but somehow we couldn’t reach you.

    Please note that our nominated courier partners have not been able to pick up the product from your location. Hence we request you to please send it via any national courier service provider & provide us the scanned copy or image of courier receipt to expedite complaint resolution.

    Trust we will reimburse the full courier charges to you in the form of Snap deal cash.

    IMPORTANT: Please pack the complete product with its original packaging in a travel worthy package. We have already sent you the link for the bar coded return form via email.

    ” Kindly fill all the details on the returns form and paste it on the package for your refund/replacement to be processed without any delays”

    Please also share the Airway Bill (AWB/Docket) number & Courier Name once you’ve shipped the product. Snap deal will check the product once received, and in case the product is used or the complaint is not genuine, the product will be returned.

    Assuring you of our best services always,
    Yours sincerely,
    Customer Service Team – Snapdeal.com

  501. Gopinath. M says:

    I purchased a DMG-NBR Flip Stand Case For Micromax A116 Canvas HD (All Black) + Matte Screen + Stylus. its worth is Rs. 549/-, But they send fake and duplicate product. after that return policy no body can pick my location. and i dont have proper responce from snapdeal. my order no is 3348620786

    • Snapdeal says:

      Dear Gopinath,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team

  502. Anita Kumari says:

    I have order 2 pair of Sindhi Footwear Beige Suede Ballerina but i got one pair in the box and i have done full payment now i want to return the product and want my money back but there is no option .please resolve this problem

    Order Number 3375590084

  503. Anita Kumari says:

    I have ordered Sindhi Footwear Beige Suede Ballerina of 2 quantity and received only one and there is no phone number provided and i am not able to raise a return request
    My order number is – 3375590084

  504. sahil shah says:

    Res Sir
    i had return back product to M.R.Harisingh to Delhi on 03/07/2013 after one and half year
    has been passed but no responce from this matter from your company how poor service and followup taken by sanpdeal

    i had send through blue dard currior on 03/07/2013 13925508240 to 240 ground floor
    Okhala Delhi kindly reply within three days i have to file complain in conusmer form for this non receipt of refund and Currior charges Rs.310/-

    From Sahil P Shah Advocate Bhavnagar

    • sahil shah says:

      And Also Sir kindly give the solution for above matter and send me refund as early as possibe my cell no is 09825612825

  505. parveen sultana says:

    Hi. ….. order no 3364010769, white LOTTO school shoe, size :32 EU which was delivered on 3rd Nov. 2014 but it was out of size and I want to replace it with size :31EU. I tried snapdeal contact no several times but replied me to call after one hour every time I call . Please replace my order.

  506. manishgosai says:

    i have cancel my order order I:3319699937

  507. SOUGATA MAITY says:

    I have purchase one mobile (order no 3353303005) ON DATED 27.10.2014 BUT TILL DATE I HAVE NOT RECEIVE MY MOBILE .PLEASE LET ME KNOW WHEN I MAY HAVE GET MY ORDER.

  508. jasreen says:

    My order number is 3333

  509. Pratik says:

    Please sir my product will be change and I hope u did it